The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior
Bar (on property)
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1662 out of 3449 reviews
Rating 8 - Good. 862 out of 3449 reviews
Rating 6 - Okay. 534 out of 3449 reviews
Rating 4 - Poor. 244 out of 3449 reviews
Rating 2 - Terrible. 147 out of 3449 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated, I got bed bug bites (but don’t have anything to prove it necessarily), amenities weren’t the best. I wouldn’t stay here ever again even if it’s the cheapest hotel downtown Chicago. Not worth it for me.
Stayed 3 nights in Mar 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

2/10 Terrible

Shaghayegh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed with my stay at this hotel. The room had a terrible view, which was nothing like what was shown in the pictures. Even worse, the room was extremely dark, with almost no natural light and inadequate artificial lighting. It made the space feel gloomy and uncomfortable, especially in the evenings. For the price I paid, I expected a much better experience. I would not recommend this hotel and will not be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

so so

Room temperature was too cold and could not be regulated. Tub chipped and dirty. Location is great
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Disliked: Amenities
Was NOT informed that one had to request maid service. Afterc2 days of no toilet paper, soap or coffee, which I didn’t understand is NOT separate from housekeeping… staff at desk were generally defensive about it. No eye contact, haughty, claiming “all the big hotels are doing this now…” uh, no they aren’t. Wiring in room had been redone so it was impossible to turn light off without disconnecting usb/outlets for charging. Engineer was unaware of the problem.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Beautiful hotel, comfy bed, clean room. Friendly service. 10/10!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Zhenfang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a fair price
Stayed 6 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time
Stayed 4 nights in Mar 2025

10/10 Excellent

yesenia, norridge

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and spacious, clean and comfortable. Unfortunately I became ill and needed to purchase a soda but there are no vending machines inside or near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Miya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel. Owned by Best Western would have definitely chosen a different place if I knew that before. Breakfast is not good. In a safe area but 20-minute walk from downtown so a little far out. Service was okay nothing to rave about. Its ok honestly had no issues and wouldnt come back though.
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful
Stayed 3 nights in Mar 2025

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 1st time visit to Chicago!

I had a great experience at the WhiteHall. Even though it is not a modern hotel the stay went well! It was my first time visiting Chicago and the location was perfect! Everything was walking distance from the mall to the beach to great restaurants! The breakfast they served was really good too! The only down side was the lighting in the rooms other than that I would stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Yakshna, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff is awesome and Everything is at the walking distance. Lots of dining options as well. We will stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and quite comfortable

Charming room with classic decor and a nice view from the 21st floor. The bed was the most comfortable I may have ever slept on at a hotel. The bathroom was fairly large and very clean (but could probably do with updated fixtures in the shower-tub). Lobby staff were also quite pleasant and the mobile check-in & check-out was very convenient too. Overall a very pleasant stay and would definitely consider staying here again in the near future.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in chicago

The room was spacious and the checkin was friendly and welcoming. The hotel is close to restaurants and shopping. I would recommend that they install a full length mirror. It would be nice to see one’s total outfit when dressing up to go out on the town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly appreciated the accommodation for late check out!
Stayed 2 nights in Mar 2025

10/10 Excellent

Star

Liked: Cleanliness, staff & service
I had a wonderful stay at The Whitehall Hotel! The staff was absolutely amazing — so kind, helpful, and attentive to all my needs. Their warm hospitality truly made my visit special. The hotel itself has a charming Chicago vintage vibe that adds so much character. It felt quiet and safe, which was perfect for relaxing after a busy day exploring the city. Plus, the bed was incredibly comfortable — I slept like a dream! My only concerns were that my room didn’t have a mini fridge, despite the website mentioning one, which made it difficult to save leftovers. Additionally, one of the light fixtures in my room wasn’t working. Overall, I’d still recommend The Whitehall Hotel for its charm, comfort, and exceptional staff. Just double-check your room amenities if a fridge is important to you!
Stayed 4 nights in Mar 2025

8/10 Good

Tanner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Very centrally located in a quiet neighborhood. Had a few issues with electricity not working in the room and the keys not working. However, the Staff was efficient and very helpful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025