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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Meeting facility
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1813 out of 3698 reviews
Rating 8 - Good. 914 out of 3698 reviews
Rating 6 - Okay. 557 out of 3698 reviews
Rating 4 - Poor. 251 out of 3698 reviews
Rating 2 - Terrible. 163 out of 3698 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anand

Stayed 2 nights in Aug 2025

10/10 Excellent

pragya

Stayed 1 night in Aug 2025

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the old building
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Breakfast included and was good. Staff were very welcoming.
Stayed 2 nights in Aug 2025

8/10 Good

Shay-ell Terry-ann Tyeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended, but had one problem.

Nice room, but the so-called City View "upgrade" was less than impressive -- mainly facing one other building. In addition, a drunk guest in an adjoining room woke us up several times rattling the doorknob to our room. Location was very convenient to restaurants and transportation centers. Would recommend.
Stayed 1 night in Aug 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

SWAPNIL

Stayed 2 nights in Aug 2025

6/10 Okay

Katelyn

Travelled with group
Disliked: Amenities
Came to Chicago for Market Days. This was the closest hotel to North Halsted with vacancy. The room and the facilities were fine, but the free breakfast was probably the worst I have ever had at a hotel. Also, the toiletries were not great (poor quality and inconsistent offerings). I would probably stay here if I was in a jam, but I wouldn’t seek this hotel out again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service
Although the amenities are definitely older, the atmosphere is very good. The staffs are friendly and helpful as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shamima

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Paula

Stayed 3 nights in Aug 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfasts were good. Beds were comfortable.
Stayed 4 nights in Aug 2025

6/10 Okay

John, Winfield

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Veey dark and gloomy room. I was given a 4th floor roim facing an alley and rooftop. Furniture looked like it came from thrift stores very Mediterranean old lady; coukdnhear showers running loudly elsewhere. No room housekeeping unless one asks. Received 1 set of towels (1 bath, 1 hand, 2 washcloths) for a 2 night booking. Sink was missing the stopper so very dangerous for jewelry accidents. No free water. Bed was comfortable. Room was spacious (booked jr suite). Realized after that the BW meant Best Western which explains a lot. Hotel restaurant was "inspired asian" but served PIZZA so not sure what that was. Asked for 1 hr extended check out (11am co is pretty early) and they refused. Tiny cramped elevators. I could go on. But very convenient to North Mich ave, shopping, restaurants, etc.
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast it was good. Room were clean and comfy. The hotel location is amazing
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Amenities
I like the services and friendly staffs
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best kept secrets in chicago

Cheryl was terrific at the reception desk!
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette

Stayed 2 nights in Jul 2025

8/10 Good

Everardo

Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie Marie

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

Lesley

Travelled with family
Liked: Amenities
Great location in downtown Chicago but the rooms are a bit outdated.
Stayed 1 night in Aug 2025

8/10 Good

CNV, BEACHWOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025