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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Bar (on property)
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Whitehall Hotel, BW Premier Collection

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Michigan Avenue and 8 minutes by foot from Lake Michigan
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 5 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness center, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Kirei - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2063 out of 3990 reviews
Rating 8 - Good. 959 out of 3990 reviews
Rating 6 - Okay. 565 out of 3990 reviews
Rating 4 - Poor. 241 out of 3990 reviews
Rating 2 - Terrible. 162 out of 3990 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Amelia

Stayed 2 nights in Feb 2026

8/10 Good

Laurie

Stayed 3 nights in Feb 2026

10/10 Excellent

James, Chicago

Liked: Cleanliness, property conditions & facilities
Clean rooms and excellent staff all in a superior location.
Stayed 3 nights in Feb 2026

6/10 Okay

Tameka

Liked: Cleanliness, property conditions & facilities
There ‘s No Market the room could have been much warmer. The restaurant staff wasn’t very friendly at all.
Stayed 1 night in Feb 2026

2/10 Terrible

Zachary

Stayed 4 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Nice for the price
Stayed 2 nights in Feb 2026

8/10 Good

Hedemarrie

Stayed 4 nights in Feb 2026

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Lovel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Room was adequate.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast!! Delicious and lots of choices with great pastries and drinks and fresh veggies and eggs and protein. Room was nice. Great location and great price.
Stayed 2 nights in Feb 2026

8/10 Good

Michael, river forest

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Keri

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy, and the staff was welcoming and friendly. The breakfast buffet was wonderful. I will be staying here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Genaro

Stayed 4 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, the room was nice and the breakfast was good. Overall great value for this property
Stayed 2 nights in Jan 2026

10/10 Excellent

JaLicia

Stayed 3 nights in Jan 2026

4/10 Poor

charles

Disliked: Staff & service
When I checked in I made them aware I would be paying cash for my stay. I was told that I could leave a $75 credit card deposit, but I could use cash in the morning. I expressly stated I only wanted 75 charged to my card. When I got up the next morning I noticed they charged me an additional $150 to my card. I had not authorized them to do this. When I discussed this with the desk, it was as if they were discriminating against me for paying with cash. They tried to spin it to sound like it was somehow my fault. I checked out early and stayed at another hotel. The room was okay, but the furnishings were a bit tired. I would not choose this hotel for future visits to Chicago because of the behavior or the front office staff.
Stayed 4 nights in Jan 2026

8/10 Good

Joseph, Atlanta

Stayed 4 nights in Jan 2026

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. When we requested something from the staff they were very prompt.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kasha

Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my first time checking in this hotel and I loved it. Very nice and clean. I just have a bad experience with the front desk staff Tucker. I don’t know what’s his problem but the beginning of my check in. He’s already giving me an attitude. He is so rude. First, I’m like okay maybe he got a bad day. So, I still keep on talking to him nicely. but still his rudeness kept on going. Other than that our stay is Amazing. Will be back next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2026

4/10 Poor

Clark

Liked: Cleanliness
Cheap 1 ply toilet paper.
Stayed 1 night in Jan 2026

10/10 Excellent

mary ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed and pillows. Loved the lighted makeup mirror in the bathroom! That’s rare in a hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and stellar service. Highly recommended.
Stayed 1 night in Jan 2026