Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Interior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Place, Birmingham Cathedral
    ‪6 min walk‬
  • Place, Bullring & Grand Central
    ‪12 min walk‬
  • Place, International Convention Centre
    ‪16 min walk‬
  • Airport, Birmingham (BHX)
    ‪26 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(67 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.4 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, 3 meeting rooms, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front-desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Snow Hill
Holiday Inn Express Snow Hill Birmingham
Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill by IHG
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1013 reviews
Rating 8 - Good. 297 out of 1013 reviews
Rating 6 - Okay. 158 out of 1013 reviews
Rating 4 - Poor. 73 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nabeela

Stayed 1 night in Jan 2026

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfy room, great shower. Everything you needed. The breakfast was a free for all but was expected as busy
Stayed 1 night in Jan 2026

6/10 Okay

Gill

Travelled with family
Liked: Cleanliness, staff & service
Room size was great. Beds comfy and shower excellent. Staff were helpful. Good location. Our only issue was lack of heating. We were given an electric heater but it was a let down in such a nice room.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room and showeroom looked brand new. Reception staff - very HELPFUL, breakfast was great
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all extremely courteous and helpful. Room was spotless and comfortable. Breakfast was also good. Will definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Super friendly staff, room was really clean, check in staff member gave us 2 complimentary drinks as it was my wife's birthday. Would recommend and definitely stay again.
Stayed 1 night in Jan 2026

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean room. Main bed and pillows were uncomfortable.
Stayed 1 night in Jan 2026

6/10 Okay

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very curteous and helpful. The cleaners didn't empty my bin nor properly tuck in the bottom sheet on the bed. The room was comfortable and clean. The TV's are set to only reach a very low volume. The worst thing was the noise from the plumbing from other people's rooms.
Stayed 2 nights in Jan 2026

4/10 Poor

TERRY

Travelled with family
Liked: Cleanliness, property conditions & facilities
I booked 2rooms . The televisions in both rooms did not work. The towel heater in my bathroom did not work. It was freezing. The breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Emmi

Travelled with family
Liked: Cleanliness, staff & service, amenities
House keeping staffs are so nice.
Stayed 5 nights in Jan 2026

10/10 Excellent

Karanpreet

Stayed 1 night in Jan 2026

8/10 Good

Kerry

The holiday in express was clean,
Stayed 1 night in Jan 2026

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, all the staff were spot on. Great breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff at reception and the pizza and breakfast was nice
Stayed 1 night in Jan 2026

8/10 Good

Ka wai

Liked: Cleanliness, staff & service, amenities
Room is good. Only the hot breakfast with no hot chocolate and not refill on time
Stayed 2 nights in Jan 2026

8/10 Good

Milo, Playa Vista

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, close to everything central. Lobby and breakfast area was quite small and unappealing.
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
We had to make an unexpected stopover in Birmingham due to the snow and booked in 30 mins before arrival. Excellent and super friendly staff who went above and beyond all expectations. Room was great, bed was super and good quality sheets. All was really clean. Would definitely think about stopping overnight here rather than getting a cab back home in the future as a much cheaper option.
Stayed 1 night in Jan 2026

6/10 Okay

Alastair

Stayed 2 nights in Jan 2026

8/10 Good

Olusegun

Travelled with family
Stayed 3 nights in Dec 2025

10/10 Excellent

Olamilekan

Stayed 1 night in Jan 2026

8/10 Good

Samantha

Stayed 2 nights in Dec 2025

10/10 Excellent

Yin Yee

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

4/10 Poor

Shazia

Travelled with family
Disliked: Cleanliness, staff & service
First night the sofa bed mattress was flimsy and the springs were damaging my sons back- I asked for a change or for a solution - staff gave a mattress topper. This was not thick at all! I asked again for a different mattress instead they gave another duvet to use instead for thickness. I was told on first day to put housekeeping sign on door if want room cleaned. So I did this. The next day the housekeeper knocked on to ask to clean room I said yes do later in evening when I go out.i come back and the room was still a mess not cleaned at all! - I go to reception asking why -they said they don't clean rooms for stay overs- this was not told or communicated in emails as online it says daily housekeeping at this hotel - why would I stay in a dirty room for 3 nights of my stay when I could've just stayed at home and not expected it to be cleaned like a hotel!- when I approached the reception staff the woman staff with the braces was rude and talking to her staff member who I had asked question to and then he was relaying it back to me, which was confusing and when I said to her that's not what I said she stopped me and said I am speaking to my staff member - I said yes but it's Infront of me. This was unprofessional and rude. She then offered change of towels only. On the last day we had no toilet paper also. Further for 2 days at breakfast I found hair in the scrambled eggs from the buffet station but I did not make a scene of this however in hindsight I should've!
On the 19th floor and had springy mattress
Found hair in scrambled eggs twice - had to eat around it.
They did not do daily housekeeping - was without toilet paper
Stayed 3 nights in Dec 2025