Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Property amenity
Reception
Shower, free toiletries, hair dryer, towels
1 bedroom, desk, blackout curtains, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Bullring & Grand Central
    ‪11 min walk‬
  • The Mailbox
    ‪13 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

Hotel with free breakfast, a quick walk to Birmingham Cathedral
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, 3 meeting rooms, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front-desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
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Holiday Inn Express Birmingham
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Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Dewdney

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

So so

Very neat and tidy room but service was patchy. Checkin guy didn’t understand that I was checking in, we got the wrong room initially, with a broken sofa bed. Found a beer bottle in the lift lobby in the morning that stayed there for hours. Breakfast was tasty and late checkout & left luggage much appreciated
Stayed 1 night in Mar 2025

8/10 Good

Alethea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Peter

Stayed 1 night in Mar 2025

6/10 Okay

S l

Stayed 1 night in Feb 2025

6/10 Okay

Stamatios

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

L

Liked: Cleanliness
Good, clean room.
Stayed 1 night in Mar 2025

4/10 Poor

Miss s

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant safe and comfortable. The only unpleasant part of our stay was children running up and down the hallway.
Stayed 2 nights in Mar 2025

4/10 Poor

Sukhpreet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately our first room the heating was not working, second room the sofa bed was broken and the final thirs room no water pressure in the shower. Just gave up and slept. only to discover more than half of the machines in the gym did not work. Final straw was running out of some food items for breakfast. Wonderful staff but i think the hotel is being run on too tight a budget especially when you consider its almost £150 a night
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Ghhg
Stayed 1 night in Mar 2025

6/10 Okay

Vicci

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine but didn’t find it great - beds very hard and breakfast buffet area small (though buffet food was great) Parking a bit of a walk
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely smashing

Absolutely smashing Very helpful staff, delicious breakfast with lots of choice and no traffic noise
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel whenever I visit Birmingham.
Stayed 2 nights in Feb 2025

6/10 Okay

Stuart

Stayed 1 night in Mar 2025

6/10 Okay

Zongqiang

Stayed 1 night in Feb 2025

10/10 Excellent

Fraser

Stayed 1 night in Feb 2025

4/10 Poor

Alexandria

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Wiktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Sera

Stayed 1 night in Feb 2025

8/10 Good

Lorraine

Business traveller
Liked: Staff & service

Reasonable stay, decent room but dismal breakfast

Good sized room, lovely bathroom and reasonable shower. Breakfast was pretty dismal - dirty tables, mass produced hot items (tomatoes, hash browns, sausages, bacon and beans), limited continental. Platform lift to the breakfast area was blocked by a buggy (ground floor) and catering trolley (upper area). Good location if you don't want city central but still need access to trams and/or buses.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel amazing staff

Really nice hotel with a warm welcome. Clean and good food. Great Wi-Fi warm comfortable room on the 15th floor with a great view. They even asked me what floor I'd like to have being an IHG member. Great staff will definitely be back there again soon. Thank you team. mark.
Stayed 1 night in Feb 2025

6/10 Okay

sera

Disliked: Cleanliness
The breakfast buffet was horriffically dirty. No tables were cleaned, the staff 'cleaning' seemed to be clueless. I asked via message several times and over the phone about my stay being for 2 nights. Then same on arrival. I was then treated like a thief by a cleaner who said I only booked 1 night. Get your act together. I also found a long balloon under the bed when looking for the telly remote, you can imagine what I thought it was at first!!!!
Stayed 1 night in Feb 2025