Holiday Inn Express Birmingham - Snow Hill by IHG - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Desk, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air conditioning
Bar
24/7 front desk
Housekeeping
Free WiFi

Explore the area

Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN

Bullring & Grand Central
‪11 min walk‬
International Convention Centre
‪15 min walk‬
Utilita Arena Birmingham
‪18 min walk‬
Birmingham (BHX)
‪27 min drive‬

Room options

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

for 1 room

includes taxes & fees

18 May - 19 May

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

Hotel with free breakfast, a quick walk to Birmingham Cathedral

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.

Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant, and a bar are available.

Free buffet breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front-desk safe, 3 meeting rooms, and a multilingual staff
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of Birmingham Cathedral and Victoria Square

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front-desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Great Room - Onsite bar.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Offsite parking available (GBP 15 per night); discounts available

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Great Room

Things to do

TV in common areas

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

3 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (163 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20.00

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 15.00 per night
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Marie

2 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

karl

Travelled with family

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Travelled with family

1 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Audrey

30 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Pete

Travelled with partner

27 Jan 2025

Liked: Staff & service

Nice hotel, informative and helpful staff, our room (611) just needed a little TLC, filled patches on walls, plaster. peeling of left hand side outside door frame. But would definitely use again.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hetel in perfect location

This was a very good 2 nights stay. Room very comfortable and well equipped. Location perfect for centre and Metro. The included breakfast was of good standard and even though it was very busy, the staff were amazing at trying to clear tables quickly but not putting pressure on guests. All the staff were friendly and helpful. The only minor problem we had was with the access keys but the staff dealt with that efficiently and apologetically.

Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

26 Jan 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Management Attitude

On arrival (21.30) we were told our room had no air con or heating. We were told the hotel was full. I requested a chat with the manager, who was no help at all. Terrible attitude, couldnt give a dam.

Stayed 1 night in Jan 2025

2/10 Terrible

James

Business traveller

22 Jan 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel in disgraceful condition.

Badly damaged room with no heating and only lukewarm water. The walls were damaged, the bathroom door was damaged and the desktop was damaged. A portable heater was provided after the staff admitted that the heating in the entire building was broken. This in January in the UK, should have been notified at check-in.

Stayed 1 night in Jan 2025

8/10 Good

Albert

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 4 nights in Jan 2025

8/10 Good

Shreevats

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Srephen

20 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Rita

Travelled with family

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whenever we visit Birmingham. We always use the Snow Hill hotel. It's just a short walk from Birmingham New Street Station and the city centre for the bull ring shopping centre. Rooms are quiet and comfortable, clean, spacious with great views over the city skyline. Staff are very and helpful. We always recommend to friends and family. Thanks again to all staff for making our weekend away enjoyable.

Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Business traveller

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Never had a bad stay in this hotel, stay often, staff are amazing

Stayed 1 night in Jan 2025

8/10 Good

Reuben

Travelled with group

16 Jan 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

8/10 Good

Kelly

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

12 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with partner

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

galal

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks alot for the best and the most kind and professional staff, we really had a great time.

Stayed 8 nights in Dec 2024

10/10 Excellent

Prabjot singh

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Dec 2024

10/10 Excellent

Andrew

6 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

New year break

Check in was quick and easy. Staff very friendly and helpful. Rooms are very spacious, clean, beds comfortable. Great views overlooking the city. A short walk into the city centre and railway stations. We have stayed here many time and always recommend to friends and family.

Stayed 2 nights in Dec 2024

6/10 Okay

Sharan

5 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

James

29 Dec 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Should have been better

Mostly good. Nice location Heatings unit not working. Provided portable heater. Hot water for 2 days was not available. Breakfast room did not have enough chairs. People waited for available seating. Only a problem on 1 of the 3 days

Stayed 3 nights in Dec 2024