Crowne Plaza Birmingham NEC by IHG

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Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Bar
Gym
Room service
24/7 front desk

Explore the area

Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS

Resorts World Birmingham
‪2 min walk‬
National Exhibition Centre
‪6 min walk‬
National Motorcycle Museum
‪8 min walk‬
Birmingham (BHX)
‪17 min walk‬

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

Excellent

Lake view
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed, Balcony

Sleeps 2
1 Queen Bed

Premium Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

Wonderful

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

Junior Suite, 2 Double Beds

Sleeps 5
2 Double Beds

Standard Room, 1 Double Bed, Accessible

Good

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

Wonderful

Sleeps 2
2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

Good

Sleeps 2
1 King Bed

Standard Room

Wonderful

Sleeps 2
1 Twin Bed

Premium Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site

Pool
Hot tub
Pet-friendly
Kids pool

includes taxes & fees

3 Oct - 4 Oct

About this property

Crowne Plaza Birmingham NEC by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC by IHG's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served weekdays for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
Steps from Resorts World Birmingham and 9 minutes by foot from The Bear Grylls Adventure

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.

The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.

11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 10 per night)

Food and drink

Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
A bar/lounge
A restaurant

Restaurants on site

11 Bar and Grill
The Lobbyist Bar Lounge

Things to do

Family friendly

Free rollaway/extra bed
In-room cot
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

Barbecue grill
Garden
On a lake
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible restaurant

1 building
5 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium satellite channels
Pay films
Video game console

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.95 per person
Uncovered self parking fee: GBP 10 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC

Birmingham NEC Crowne Plaza

Crowne Plaza Birmingham NEC

Crowne Plaza NEC

Crowne Plaza NEC Birmingham

Crowne Plaza NEC Hotel

Crowne Plaza NEC Hotel Birmingham

NEC Birmingham Crowne Plaza

NEC Crowne Plaza

NEC Crowne Plaza Birmingham

Crowne Plaza Birmingham NEC Hotel

Birmingham Crowne Plaza

Crowne Plaza Birmingham

Crowne Plaza Birmingham NEC

Crowne Plaza Birmingham NEC by IHG Hotel

Crowne Plaza Birmingham NEC an IHG Hotel

Crowne Plaza Birmingham NEC by IHG Birmingham

Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Justin

10 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Arpna

7 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Convenient short, walking distance from Birmingham International train station and NEC.

Stayed 1 night in Jun 2025

8/10 Good

Jade

6 Jun 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2025

8/10 Good

Jade

Travelled with family and small children

6 Jun 2025

Liked: Cleanliness, staff & service, amenities

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

Stayed 2 nights in May 2025

8/10 Good

DENZIL

4 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT HOTEL GOOD STAFF.THE PARKING SHOULD HAVE BEEN INCLUDED AS I AT TO PAY AND NO INFO THAT I COULD GET IT FOR FREE UNTIL AFTER I ALREADY PAID FOR IT BUT EVERYTHING ELSE WAS VERY GOOD

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family

1 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very very good

Stayed 1 night in May 2025

8/10 Good

Alison

Business traveller

31 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Terrible service in bar

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.

Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveller

28 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely surroundings and modern clean hotel with excellent bar and restaurant which is close to resorts world

Stayed 1 night in May 2025

8/10 Good

Will

Travelled with family

26 May 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in May 2025

2/10 Terrible

Trevor

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scumbag parking scheme

You get to the hotel and for the parking right next to it you have to load an App and prepay. £15 - not cheap but at an exhibition centre you expect it. What you don’t expect is a hotel where the “day” you have paid for expires at midnight and you get a £60 “fine for overstaying “ as you leave the following morning. What hotel thinks you want to leave at midnight?. Of course the App doesn’t offer you the option of buying the extra day - no because they know they are going to fleece you with a parking fine. The hotel itself is obviously convenient for events at the arena, a reasonable comfortable chain hotel . But the scumbag parking scheme ruins the experience.

Stayed 1 night in May 2025

10/10 Excellent

Aynufa

Travelled with family

25 May 2025

Stayed 1 night in May 2025

10/10 Excellent

T

Business traveller

23 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Quiet and comfortable

Stayed 1 night in May 2025

10/10 Excellent

Matthew, London

Travelled with family

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean, and the room was large and comfortable, if a little dated. The hotel was busy when we stayed, the restaurant was excellent but service was a bit slow. I had some issues with the parking payment, but the hotel staff were excellent, and sorted out my issues professionally and with no fuss. Would definitely stay again.

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Business traveller

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel, great location! Staff wonderfully helpful, I left a jacket in my room and they were super helpful getting it back to me! Thanks!

Stayed 1 night in May 2025

10/10 Excellent

William

15 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Amanda

12 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Alison

12 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The location was amazing. Right by a beautiful lake and close to many restaurants and other shops and a cinema. Not far from Birmigham airport and Birmingham Intertrnaltional Train station. I had a lovely restful time at the hotel. Though I did several trips out to various locations in Birmingham Its was so nice to get back to the Crowne Plaza NEC.

Stayed 3 nights in May 2025

10/10 Excellent

Priya

Travelled with family

11 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall this is a great property conveniently located within walking distance of Resorts World and BP Pulse live. Staff were very friendly and helpful. The price I paid was quite cheap considering this is a Crown Plaza hotel in Birmingham. 5*.. I would definitely stay here again.

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Jodie

8 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Susana

Business traveller

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Steven

4 May 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in May 2025

6/10 Okay

LISA

Travelled with family

4 May 2025

Liked: Staff & service, room comfort

Comfortable hotel

Comfortable room, beds and pillows. Second time staying in three weeks and second time had torn hand towel in the bathroom. I did complain this time - not what you’d expect in a four star hotel. Good choice on the bar menu.

Stayed 1 night in May 2025