Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Free daily buffet breakfast
1 bedroom, in-room safe, desk, blackout curtains
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
19 Holiday Street, Birmingham, England, B1 1HH
  • The Mailbox
    ‪3 min walk‬
  • Utilita Arena Birmingham
    ‪8 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(107 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with free breakfast, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Steps from The Mailbox and 5 minutes by foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 978 out of 1475 reviews
Rating 8 - Good. 375 out of 1475 reviews
Rating 6 - Okay. 60 out of 1475 reviews
Rating 4 - Poor. 39 out of 1475 reviews
Rating 2 - Terrible. 23 out of 1475 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mei

Travelled with family
Liked: Staff & service
Check in take too long
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, and convenient hotel. We received a lovely warm welcome, and reception were extremely helpful and informative in advising us with parking. The room was quiet, the bed comfortable, the shower was decent (though a little tired looking). I've given it 4* as I was really disappointed by the breakfast. It was a mix of undercooked and left-standing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Concordia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rolando Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is strategically located and just a walking distance to the city centre, canal and museums. Staffs are friendly and accommodating and we’ve git a spacious room for ourselves too! Breakfast experience was an absolute delight!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Josephine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station which was very convenient and there were many food options around. The rooms were a tad smaller than I expected but loved the washroom.
Stayed 5 nights in Mar 2025

10/10 Excellent

akhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with affordable prices. Good breakfast and great customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel , quick check in. Convenient for train station , shopping and canal side restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy and quick to walk from Birmingham New Street, but Google Maps took us a really long way round. Please put clear walking directions on your website! The Holiday Inn Express main website says you have a spa and golf course😂 Please make it clear that you don’t! The room rate was excellent. No complaints there. But the coffee at breakfast was poor, tasteless, and the eggs were reconstituted/out of a bag. I’d pay more for decent coffee and real eggs/an egg station.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights sleep
Stayed 1 night in Feb 2025

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

andrew

Stayed 1 night in Mar 2025

8/10 Good

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel service excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gill

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn Birmingham

Stayed here before for a weekend catch up with friends. Room comfortable and very clean. Breakfast was good with plenty of choice. Very central for shoppings, canal area for drinks etc overall an excellent stay. Staff are very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birmingham stay.

Everything I needed. Breakfast was good staff friendly.walk to canal within 5 minutes and the bull ring.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay for Teddy Swims concert

Good location for Utilita Arena. Room was spotless and we were offered a choice of floor on check-in. Good breakfast included in the room rate. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025