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4.3 out of 5
Very good!
See all 14 ebookers Reviews

"Really well situated for all areas of the city centre " More

By a verified traveller on Sun 03 Dec 2023

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€67* Per night/room 2 Jun - 3 Jun

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Birmingham - City Centre, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Everyone (7) Couples (4) Family (3)
4 out of 5

Posted by on 11 Jan 2024

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Comment from Hotel Management

14 Jan 2024 by Danny

Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager

5 out of 5
Really well situated for all areas of the city centre

Posted by on 3 Dec 2023

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Comment from Hotel Management

5 Dec 2023 by Danny

Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Danny Crompton General Manager

5 out of 5
Excellent stay, comfortable room, there is no parking attached to the hotel, so that was a bit of an issue, but did eventually find somewhere nearby.

Posted by on 13 Oct 2022

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Comment from Hotel Management

17 Oct 2022 by Kuljeet

Thank you for taking the time to tell us about your experience at Holiday Inn Express BIRMINGHAM - CITY CENTRE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Kind Regards

5 out of 5

Posted by on 12 Sep 2022

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5 out of 5
Great location. Clean. Friendly staff. Good breakfast.

Posted by on 3 Apr 2022

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Comment from Hotel Management

6 Apr 2022 by Kim

Thank you for taking the time to tell us about your experience at Holiday Inn Express Birmingham City Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will pass on your lovely comments to the rest of the team. We hope to see you again.

2 out of 5
Had booked room booked but on arrival back at the hotel c 10.30pm, just too many drunken people after the cricket, not respecting social distancing and overloading lifts and social areas etc. Didnt feel it was Covid safe for us, so didnt check in and drove home.

Posted by on 19 Sep 2021

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Comment from Hotel Management

4 Oct 2021 by Kuljeet

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BIRMINGHAM - CITY CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us. regards

5 out of 5
Excellent service from check in to ordering breakfast. Plus room was very comfortable.

Posted by on 7 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Keith Many thanks for reviewing the hotel. Hopefully we will see you again soon. Regards Richard General Manager

3 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Anonymous Thanks for reviewing the hotel. Regards Richard General Manager

5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

28 Mar 2020 by Kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

4 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

28 Mar 2020 by kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.