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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Room amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(176 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(75 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with a restaurant, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Guests have great things to say about the central location and the breakfast
  • Steps from The Mailbox and 5 minutes by foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1260 out of 1933 reviews
Rating 8 - Good. 508 out of 1933 reviews
Rating 6 - Okay. 96 out of 1933 reviews
Rating 4 - Poor. 38 out of 1933 reviews
Rating 2 - Terrible. 31 out of 1933 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good and fresh! The dinner offerings left me wanting. Not much variety - very limited. The bar was clean, staff were readily available, but selections were very limited and uninspired. The rooms were very clean, modern and well appointed. An option I would like to have seen would be the availability of a small refrigerator.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
So handy for events at the ICC and can park in nearby car parks. Room adequate for one night. Breakfast was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Tik Man

Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good variety for vegetarian. Clean and very efficient service from the staff. I would book again
Stayed 1 night in Nov 2025

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious room, reception staff friendly and welcoming Only downside very hard to get a table for breakfast
Stayed 1 night in Nov 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no problems at all, very satifiied
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean, great location, quiet and breakfast was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very clean overall , both room and public areas. Comfortable bed.nice bathroom Excellent breakfast, plenty of choices. Friendly courteous staff. Would definitely recommend and stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Cory

Stayed 1 night in Nov 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Staff were friendly and helpful. Super breakfast with good range of cooked food and continental breakfast choices. Ideally placed for concerts at Symphony Hall. Will certainly return.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Little on the small side but great for one night. Loved the walk in shower. Beds were really comfortable The check in was quick and staff were super helpful. Buffet breakfast was delicious. Coffee machine was a great add
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything really clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jun 2024

10/10 Excellent

Becci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service, location and breakfast. 5 star Disappointing visit as Benson Boone concert and my train back to Devon BOTH cancelled but at least the hotel comfort and breakfast helped.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very helpful. The room was very clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Kelsey

Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

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