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4.4 out of 5

"Excellent service from check in to ordering breakfast. Plus room was very comfortable. " More

By a verified traveller on Mon 07 Sep 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Holiday Inn Express Birmingham - City Centre. During your stay, you're just a quick walk from The Mailbox. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This 3.5-star hotel has 250 rooms over 18 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, coffee/tea makers and pillow menu
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Amenities include free newspapers in reception, a business centre and a lift
  • Guests really like the accommodation for the comfy beds and nice bathrooms
  • Just a 4-minute walk from Symphony Hall and 4 minutes on foot from The Mailbox

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€37* Per night/room 4 Dec - 5 Dec

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Birmingham - City Centre ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Birmingham - City Centre

Everyone (15) Couples (3) Family (3)
5 out of 5
Excellent service from check in to ordering breakfast. Plus room was very comfortable.

Posted by on 7 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Keith Many thanks for reviewing the hotel. Hopefully we will see you again soon. Regards Richard General Manager

3 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Anonymous Thanks for reviewing the hotel. Regards Richard General Manager

5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

28 Mar 2020 by Kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

4 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

28 Mar 2020 by kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

4 out of 5
Very nice hotel in a great location. It still has the feel of a new building although it is now a few years old. The rooms are on the small side with limited storage space but more than adaquate for a weekend stay. Thre buffet breakfast was particularly enjoyable althogh it was very busy on the Saturday morning.I will use this hotel again.

Posted by on 26 Nov 2019

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5 out of 5

Posted by on 11 Nov 2019

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4 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by kuljeet

Dear Guest, Thanks for your valued feedback and I’m pleased that you enjoyed your stay with us. Will look forward to serve you in future. Kind regards Kuljeet Singh Senior Guest Service Manager

4 out of 5
Very nice, clean property. Although the room was on the small side for 2 people I did not prove to be a problem. All staff were very helpful and the breakfast was very tasty. Could be busy at certain times of the morning.

Posted by on 6 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by GSM

Hello, Thank you for taking the time to review your stay with us, Its great to hear you enjoyed your stay with us and thank you for awarding us 4/5! We hope we can welcome you back again soon.

4 out of 5

Posted by on 2 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by GSM

Hello, Thank you for taking the time to review your stay with us, Its great to hear you enjoyed your stay with us and thank you for awarding us 4/5! We hope we can welcome you back again soon.

4 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

27 Jul 2019 by Guest Service Manager

Hello, Thank you for taking the time to review your stay with us, We are delighted with the 4 stars and very glad you enjoyed your stay, Once again thank you for taking the time to review your stay and we hope to welcome you back again soon.

About the Holiday Inn Express Birmingham - City Centre

Location 19 Holiday Street, Birmingham, England B1 1HH

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Holiday Inn Express Birmingham - City Centre also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a lift. This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Five Ways Station (1.2 km / 0.8 mi)

Room Amenities

Holiday Inn Express Birmingham - City Centre offers 250 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Hotel Names

  • Holiday Inn Express Birmingham City Centre Hotel
  • Holiday Inn Express Birmingham City Centre
  • Inn Express Birmingham City
  • Express Birmingham City Centre
  • Holiday Inn Express Birmingham - City Centre Hotel
  • Holiday Inn Express Birmingham - City Centre Birmingham
  • Holiday Inn Express Birmingham - City Centre Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.