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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(44 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, 593 reviews
The price is €86
includes taxes & fees
26 Aug - 27 Aug
Maldron Hotel Liverpool City

About this property

Hotel Indigo Liverpool City Centre by IHG

Hotel with bars, a short walk to Liverpool ONE
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Marco Pierre White - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1011 reviews
Rating 8 - Good. 265 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 17 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Shane, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location with quick access to Liverpool riverfornt. Great value for the money.
Stayed 3 nights in May 2025

10/10 Excellent

Zara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent. Jordan was an excellent hostess, welcoming, and very helpful. The hotel website provided excellent directions to the close parking garage. Good location, short walk to restaurants and shopping.
Stayed 1 night in May 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely clean hotel staff friendly
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Liverpool

The welcome by Bradley & his colleague made an excellent start to our stay so friendly and informative room was lovely breakfast excellent and great location 5*
Stayed 1 night in Apr 2025

8/10 Good

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good, with good atmosphere and facilties. Slightly away from the main throng of the nightlife, so a little quieter so perfect for us.
Stayed 1 night in May 2025

8/10 Good

hiroyasu

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value stay, central location.

Great stay and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely book again!!!!

Our first time visiting Liverpool and it was amazing. The hotel staff was friendly and always greeted us with a smile. Eleanor at the front desk went the extra mile and found us a different room with a more comfortable bed. We really appreciated this. The location was very convenient so we were able to walk everywhere. We finally stayed in one night and ate dinner at the hotel restaurant and afterwards we wished we would have done it more because the food was great!!!! When we get a chance to return to Liverpool we will definitely be staying at this hotel again.
Stayed 7 nights in Apr 2025

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in staff disinterested , not friendly and did not explain about facilities. Housekeeping hit and miss. Breakfast mediocre , not up to standard of other Indigo hotels. Vegetarian breakfast arrived with real bacon and meat sausage! Felt like a low brand hotel with an Indigo badge stuck on at Indigo prices. We’ve stayed in many different Indigo hotels and this was very poor.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the centre of Liverpool. Close to Albert Dock and Liverpool One. Looked like a decent bar and restaurant but we didn’t use either. Rooms clean and staff friendly. Have stayed before and would stay again
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was very accommodating and very helpful for my stay at the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marrisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 3 nights in May 2025

8/10 Good

Karen

Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was for a trip to the football, excellent location
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel near everything.

Great place! Away from the noise of city center. A few minutes walk to everything. Staff was great! Priced well also!
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Excellent location. We had booked for a gig at the arena and it was an easy walk with plenty of restaurant choice for a meal on the way beforehand. Likewise, for all the waterfront and city centre attractions. Our room was comfortable and clean. It was also very quiet once the door and window were closed. We had a very enjoyable meal in the restaurant. Extremely nice staff and the steak was superb. Only gripe was the wine was opened and poured - no chance to try it first which surprised us given the reputation of MPW. (Thankfully, it was fine.) Reception staff were very helpful but I was surprised that I was not given an invoice at check out as confirmation of the amount taken on my card during our stay. No problem getting one but a hard copy is always appreciated.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Good staff and food but hotel rooms in need of updating
Stayed 2 nights in Apr 2025

10/10 Excellent

Jake

Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good value, nice decor, great location & excellent staff… especially Jordan & Amy…
Stayed 2 nights in Apr 2025

10/10 Excellent

Johanna

Travelled with group
Liked: Amenities
Lovely clean smell as entered, rooms clean , cosy, staff very warm and helpful. Would definitely stay again,
Stayed 2 nights in Apr 2025

10/10 Excellent

SYLVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay - room very good and enjoyed the breakfast
Stayed 1 night in Apr 2025

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