"Small room, a bit chaotic on reception. Church bells ringing from 9am after fire alarm went off at 4.30am and stood outside for an hour. Not a good n ... " More
10 Oct 2022 by William
Good morning Tabitha, I do apologise for the inconvenience this may have caused you on your stay with us at hotel indigo Liverpool. In regards to the reception being chaotic, our reception can be really busy which would be out the staff control and as for the church bells, it is nothing to do with the hotel and can not do anything about the bells I'm afraid. But we do hope to see from you again. Kind regards,
3 Oct 2020 by Thomas
Thank you Lisa for your wonderful 5 out of 5 rating, I am delighted that you enjoyed your stay with us, I do hope we can welcome you back again soon, Sincerely,
1 Sep 2020 by Thomas Schnepper - Front of house Manager
Thank you for your review and we truly appreciate hearing about your experience with us during your recent stay.
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Hotel Indigo Liverpool City Centre, an IHG Hotel. This 4-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Hotel Indigo Liverpool City Centre, an IHG Hotel offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
