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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Exterior
Exterior
Breakfast, lunch and dinner served
Reception
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(99 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(55 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Indigo Liverpool City Centre by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Chapel + Barrel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Chapel + Barrel - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chapel + Barrel
  • Chapel + Barrel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre

Indigo Liverpool City Centre

Indigo Liverpool City By Ihg

Hotel Indigo Liverpool City Centre

Hotel Indigo Liverpool City Centre by IHG Hotel

Hotel Indigo Liverpool City Centre an IHG Hotel

Hotel Indigo Liverpool City Centre by IHG Liverpool

Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1040 reviews
Rating 8 - Good. 274 out of 1040 reviews
Rating 6 - Okay. 55 out of 1040 reviews
Rating 4 - Poor. 18 out of 1040 reviews
Rating 2 - Terrible. 18 out of 1040 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Harpreet

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

4/10 Poor

Ben

Disliked: Cleanliness
Room was old and needed refurbishment. Desk was covered in nail varnish, crack in the bottom of show tray that had been repaired badly. Generally unsatisfactory. Would not be graded 4 stars if a revisit by the inspector was made
Stayed 1 night in Feb 2026

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very cold, otherwise the stay was nice.
Stayed 2 nights in Feb 2026

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities
Good location. Bed cracked loudly when moving around, and on a night could hear other doors etc banging. Would happily stay again
Stayed 1 night in Feb 2026

4/10 Poor

rebecca

Liked: Staff & service
Disliked: Cleanliness
Room issues. No heating and then moved to a room with no shower gel and an old razor in the shower
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and the breakfasts were really tasty
Stayed 2 nights in Feb 2026

6/10 Okay

jessica

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dated and unclean. Could hear everything from rooms next door. Restaurant and breakfast was lovely though. Staff accommodating too.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2026

8/10 Good

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Kim Binh

Liked: Cleanliness, amenities, property conditions & facilities
everthing was good
Stayed 2 nights in Feb 2026

8/10 Good

Jean-Sebastien

Stayed 1 night in Feb 2026

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was amazing had everything we needed and more ,the staff were so helpful and polite especially on reception. And breakfast was to die for so much choice will be definitely staying here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

2/10 Terrible

Stephanie

Business traveller
Very disappointed, would not book again
Stayed 1 night in Jan 2026

10/10 Excellent

Mr K

Stayed 2 nights in Jan 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Clean and smart hotel wonderful staff
Stayed 2 nights in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 2 nights in Nov 2025

8/10 Good

Erynn

Travelled with partner
Liked: Property conditions & facilities
Nice hotel with friendly staff. Parking at a discounted rate right around the corner at the NCP. Great location. Unfortunately we found the bed to be much too hard to get a good night's sleep but this is all down to personal preference.
Stayed 1 night in Jan 2026

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities
Beautiful room. Clean. Comfy bed. Fab shower
Stayed 1 night in Jan 2026

8/10 Good

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Liam

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service at check in. Our room was spotless. The bed was very comfortable and the linen superb. My only criticism would be that I don't think dogs should be allowed in the dining area.
Stayed 1 night in Jan 2026

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