Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Bar (on property)
Lobby
Restaurant
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪62 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(108 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

Hotel with a restaurant, 4-minute walk to Royal Albert Dock
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes by foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1011 reviews
Rating 8 - Good. 337 out of 1011 reviews
Rating 6 - Okay. 137 out of 1011 reviews
Rating 4 - Poor. 57 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient booking in and out process. Room small but very clean. Good air conditioning unit. Great toilet paper. Good temperature water. Good tv reception. Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room as described- thanks
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
An excellent location in the centre of town, very close to The Docks, the shopping areas and the restaurant areas. With on site parking, including electric charging - note there is more parking at the back of the hotel. The room we had was on the ground floor but felt secure and was quiet at it overlooked the rear car park. The bed was ok, the shower was good, the room was clean, but the seating space would probably not be great to work at if that was what you needed. Staff were friendly but a little busy sending at the bar when we were checking in... However we only had to wait a moment. Very good for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great place for the price. The room needed some love, and the wine for price was horrendous.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
Basic room, food location. No frills
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel with lovely staff

Room - small but adequate. Cleanliness was fine. No hand towels only bath towels. Bathroom door didn’t close and there was a mirror handing on the door that banged and rattled every time you used the bathroom (not ideal when having a middle of the night wee!) Breakfast - really good. All food was hot and fresh, good selection. Only issue was the tiny plates! A proper sized plate would have made life much easier. Staff - everyone we interacted with were very friendly and helpful, no complaints at all. Overall - good hotel, small tweets here and there would’ve made it great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loverly staff especially Barbara in the kitchen team
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities
No problems at all
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 3 nights in Sep 2025

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fair price.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the albot docks . Plenty of restaurants and shops near by . Staff were helpful and clean hotel .
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot for Albert Dock

Very pleasant and convenient hotel opposite one of the entrances to Albert Dock. Reasonably priced parking. Would definitely use again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Well appointed. Easy check in process. Parking is quite tight. Fantastic location.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Travelled with partner
I got the last parking space so was reluctant to use the car during our stay. The room was very small but i was charged the same price as a larger room. Will look for another hotel forcour next visit
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointed.

Room was never cleaned. Replaced towels full stop. Didn’t remove the tumblers we took up to our room the night before. Didn’t make our bed. 4 nights with the same sheets. Shocking.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025