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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Exterior
Lobby
Bar (on property)
Comfort Twin Room (Dockside)
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪69 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(122 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Twin Room, 2 Single Beds

7.8 out of 10
Good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room (Dockside)

Comfort Twin Room (Dockside)

Comfort Twin Room (Dockside)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room (Compact - Dockside)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Twin Room (Compact - Dockside)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 Double Bed (Dockside)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes by foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 11 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 11.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Nice, clean hotel for overnight stay with low-cost parking. Good sized room. Bathroom didn't smell great (drain type smell), but was clean. My only issue was, despite being switched off, the AC unit circulated water/coolant continuously. This made the sound of a constant running tap. I did mention this to the hotel but have received no acknowledgment. I would however be happy to stay again in the future as I've not experienced this during past stays.
Stayed 1 night in Feb 2026

8/10 Good

Pasqualina

Liked: Cleanliness, staff & service, amenities
The staff was friendly and welcoming, the room was clean, and the bed was comfortable.
Stayed 1 night in Feb 2026

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, amenities
Room was basic but had everything you need for a stay over. Beds were fine, cushions lovely and had more on offer if needed. Bathroom and shower was clean, facilities were good. Staff were fine, not exceptionally friendly or helpful but did their job. I asked for milk for breakfast and she told me it was there when it wasn’t. I had to ask 3 times. Breakfast option was good enough but didn’t eat much on offer as didn’t like streaky bacon or cold meats. Parking was manageable and at £10 was reasonable. Prime location for the docks
Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
The hotel was very good. The rooms were clean and tidy the staff very friendly. The reason I gave them 3 because I paid £153 for the room and was still charged £10.00 for the parking which I thought was wrong.
Stayed 1 night in Feb 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff. Great location with parking available.
Stayed 1 night in Nov 2025

8/10 Good

charlie

Stayed 2 nights in Feb 2026

8/10 Good

Philippa Jane South

Liked: Cleanliness, amenities, property conditions & facilities
Good value, good breakfast. Felt safe as a lone female traveller,
Stayed 1 night in Jan 2026

4/10 Poor

Leanne

Disliked: Cleanliness, staff & service, amenities
Very basic hotel, no hand towels only bath towels. Horrible smell in the bathroom that wouldn’t go away, was like bad drains. Erratic cleaning with towels only sometimes being changed. Cold room with no heating and very basic breakfast with little choice
Stayed 3 nights in Feb 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

4/10 Poor

Roisin

Liked: Staff & service
Disliked: Amenities
Room comfort and cleanliness could be improved Corridor dirty and unwelcoming
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Room was clean staff very friendly we felt very welcome
Stayed 2 nights in Jan 2026

6/10 Okay

Adel

Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities
Staff were helpful as we had taken our dog for the wkend. The room was lovely clean alittle tight at the end of the bed to walk around tho. Wasnt much area for breakfast so passed on that. But the place is fabulous straight opposite the docks and close to all amenities. Would definitely be booking again
Stayed 2 nights in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness
Mattress uncomfortable and sounds of pipes everytime someone went to the toilet didn’t make for a good night sleep
Stayed 1 night in Dec 2025

8/10 Good

Harold

Liked: Amenities, property conditions & facilities
Location and value for money
Stayed 2 nights in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect for city centre visits
Stayed 1 night in Jan 2026

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Amenities
Pretty poor to be fair, room heating was either full blast or ice cold ac, very noisy heating system, sounded like a masonry drill, shower flooded bathroom when you used it. For the price I expected better. Left at 6am as couldn’t stand another minute.
Stayed 2 nights in Jan 2026

6/10 Okay

Julie

Stayed 1 night in Jan 2026

8/10 Good

Duncan

Stayed 5 nights in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here several times great location, walking distance to pubs, restaurants and shops. Hotel was clean and warm can’t fault it didn’t like card only
Stayed 3 nights in Jan 2026

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
lovely and clean
Stayed 1 night in Jan 2026

8/10 Good

Wai Yin Alex

Stayed 1 night in Jan 2026

8/10 Good

jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great location, clean rooms, would definitely stay again
Stayed 1 night in Dec 2025