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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Bar (on property)
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Manchester (MAN)
    ‪50 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Air conditioning
  • Bar
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includes taxes & fees
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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

Hotel with a restaurant, a quick walk to Royal Albert Dock
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes by foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Reviews

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Caron

Ideal location. Tired & dated bedroom & bathroom. But you get what you pay for. Maybe some staff could do with a little more training where contact with guests are concerned! Although that said, I left some clothes in the room & they were found by housekeeping & a family member was able to collect it, which was greatly appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Riley

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, hotel in excellent location. Breakfast good with a pleasant outside seating area.
Stayed 5 nights in Jun 2025

6/10 Okay

Sue

Travelled with family
Excellent location. Okay for one night. Room was cramped the wardrobe/shelves had been moved from original area by door leaving large empty space there. They were stuffed right next to bed leaving hardly any room to get in/out of bed!Range of tv channels poor. Very clean though.
Stayed 5 nights in Jun 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The air blower was no where near, where you needed it
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist didnt really say very much and wasn't very friendly. Everything else was fine.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

karen

Stayed 2 nights in Jun 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beds very hard, no hand towels very basic
Stayed 3 nights in Jun 2025

6/10 Okay

Jarno

Stayed 2 nights in Jun 2025

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, amenities
Brilliant central location, with very reasonable parking rates. Staff were abrupt, almost rude. Mattress was quite uncomfortable, hard and lumpy.
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with onsite parking (at a reasonable cost). Friendly, helpful staff.
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Great location
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Very costly for a low grade hotel. The staff worked especially hard on the bar. Not enough staff for the volume of guests staying at the Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Enda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms basic but clean, breakfast very good. Would stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with partner
Very basic & not very inspiring.
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Stayed 1 night in May 2025

4/10 Poor

Stuart

Disliked: Property conditions & facilities
Room massively overpriced, presumably due to the profiteering racket because Springsteen was in town. £200 for a tiny and very basic room. The service in the bar was terrible, queued for 20 minutes to get a drink. Drinks massively overpriced. The whole thing was a sorry overpriced mess. I'll never stay at an Ibis again.
Stayed 1 night in Jun 2025

8/10 Good

Dionne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within good walking distance to everything we needed. No fuss needed, we just dropped our bags and enjoyed our night in Liverpool.
Stayed 1 night in May 2025

6/10 Okay

Ellis

Stayed 1 night in May 2025

6/10 Okay

Ellis

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was a night mare but got sorted in the end
Stayed 1 night in May 2025

4/10 Poor

Hashim

Travelled with group
Disliked: Property conditions & facilities, room comfort
The hotel has an excellent location. Really bad that they don't protect parking especially for the residents of the hotel and you can't pre-book spaces, you have to turn up and hope for the best. The hotel looks tired in the bedroom - lots of peeling veneer. Biggest complaint is the lack of proper aircon and temperature controls.
Stayed 2 nights in May 2025

8/10 Good

Pratik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The food was terrible. I ordered fish and chips, and it made me feel nauseous due to its low quality. On a positive note, the room was a good size and had all the necessary amenities. The parking was also satisfactory. I regret ordering the food, which was my mistake.
Stayed 1 night in May 2025