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"Nice atmosphere but our room needed some TLC. Cracked bathroom floor tiles, one bedside lamp, no phone, shower head dropped out of roof void " More
2 Nov 2021 by Mary Pearson
Hi Craig, I am sorry to read the issues you have had during your stay and will of course pass your feedback over. Kind regards, Mary Pearson
19 Sep 2021 by John
Thank you for your feedback. I am sorry to read of some of your experiences with us. We will address your feedback with the team.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at The Shankly Hotel Suites. For a fee, parking is available. This 3.5-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Shankly Hotel Suites offers 23 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
The Bastion – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
