4 Dec 2023 by William
Dear Elizabeth,Thank you for taking the time to share your feedback. We value the opinions of our guests, and we're sorry to hear that your experience did not meet your expectations. We would appreciate more details about your stay so that we can address any specific issues you may have encountered. If you could provide additional information or contact our customer service directly, we would be grateful for the opportunity to understand and address any issues you may have faced during your stay.We appreciate your feedback and hope to have the chance to make it right.Best regards,
Hope Street Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 5 meeting rooms are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hope Street Hotel also features spa services, concierge services, and complimentary newspapers in the lobby. This 4-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hope Street Hotel offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
The London Carriage Works – This restaurant specialises in British cuisine and serves lunch and dinner.
1931 – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hope Street Spa.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
