2/10 Terrible
STUART
27 Feb 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Room Ever. Do not book here. Rip off!!!!
By far the worst value and truly awful accommodation.
I booked a standard double room with large single bed with city view and this is what I got, see the pictures. This was Room 8 and was totally not as described. More like a cupboard or cell!!
I would class it as small even for a single room never mind a double. There was not even enough room for a bedside cabinet!!! No room to store a case or hang anything up.
The overhead bedside light did not work, neither did the double socket by the side of the bed.
The TV had no aerial connection so limited to a few channels.
Wash basin that small you could only just about wash your hands and nothing else.
Shower thermostat was broken so water that hot it was unusable. High risk of scalding.
My city view through the small window was a brick wall with large extractor fan. The window was that high up you had to get on the bed to look out at the "Stunning city view".
Bed pushed up against the wall, you could not even walk round it.
The place is like a maze. I could not recommend this place to anyone and would advise not booking and looking elsewhere. You do not get what you pay for. I will be lodging an official complaint with Expedia and the hotel.
No body to complain to.
Only positive was the central location.
