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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Bar (on property)
Meeting facility
2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(25 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 737 reviews
The price is €130
includes taxes & fees
26 Aug - 27 Aug
The Municipal Hotel Liverpool - MGallery

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they can't get enough of the breakfast at Crowne Plaza Liverpool City Centre by IHG. During your stay, you're just a quick walk from Liverpool Pier Head Ferry Terminal. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the area's walkability and the clean accommodations
  • Just a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes by foot from Liverpool ONE
Crowne Plaza Liverpool City Centre by IHG offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vitor manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable and lovely pool

Great location, clean and comfortable room. The highlight was the lovely swimming pool and friendly fitness centre staff.
The view
Stayed 1 night in May 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms. Obliging staff.
Stayed 3 nights in May 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy stay

Thier was a function/party going on the night we went near to our room music still playing at midnight we phoned reception and complained and they said the music was going off in 10 minutes which it did but to have loud music playing after midnight with no consideration for other guests was unforgivable so will not be booking this hotel again when next in Liverpool.
Stayed 1 night in May 2025

10/10 Excellent

Aileen

Stayed 1 night in May 2025

10/10 Excellent

Aileen

Business traveller
Liked: Property conditions & facilities, room comfort

Best hotel in Liverpool

I stay here regularly I find it well positioned for walking and public transport. It has excellent on site parking, which is rare in Liverpool. The staff at the hotel hit absolutely the right level of friendliness and being accommodating. The restaurant serves great food at a reasonable price. All round a fabulous hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay Brad who works there was amazing and done everything he could to make sure of this!
Stayed 1 night in May 2025

6/10 Okay

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding anniversary trip

Back at our favourite hotel in Liverpool for a special occasion. Never disappoints with exceptional service and hospitality as well as being spotlessly clean.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for proximity to centre of Liverpool. Only problem was seeing rats around the waterways at night time. Probably inevitable at the side of a major waterway.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night for the Joe Bonamassa gig at the M&S arena.Accommodation/facilities fine.Had a quick dinner at the hotel which was very good and done quickly for us because we hadn't much time.Staff were SO VERY helpful and friendly especially Rose & Sofia in the restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Warm crowns plaza

Air conditioning a little loud and not effective at cooling room. Moan about the cut off times for kids at the pool. We choose to stay there for the pools but could not use them as it was adults only after 7pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service had by All the staff & polite.
Stayed 2 nights in Apr 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties location was petfect and had on site parking which was great. We had a club room which was worth the upgrade as canopes and drinks for 2 hours was very nice. The swimming pool was very busy so didn't use this, didn't like the fact i had to book prior but it was Easter Holidays so think yoh have to accept that. Overall we will back.
Stayed 2 nights in Apr 2025

8/10 Good

Delyth

Stayed 2 nights in Apr 2025

8/10 Good

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

steve

Stayed 2 nights in Apr 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff all great very helpful and polite ..great breakfast worth the money ..overall a well run and good location
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Lovely presentation of rooms. The only thing we didn’t like was that the room was too hot. Despite having air re circulation, it was sssooo hot!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Mar 2025