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Heeton Concept Hotel City Centre Liverpool

3.0 star property

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Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
A hotel reception desk with two staff members, a modern interior with pendant lighting, and a colorful mural on the wall.
A waiting area with chairs and a reception desk.
A hotel room with a large bed, a grey armchair, a small table with a lamp, and a wall decoration featuring glasses and popcorn.
A hotel room with a wooden desk, a chair, a large mirror, a flat-screen TV, and a window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Room (King)

Room (King)

Room (King)

7.8 out of 10
Good
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Free WiFi, bed sheets

Deluxe Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Executive Room

Free WiFi, bed sheets

Executive Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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Property amenity
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  • Free Wi-Fi
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4.6 out of 5, Wonderful, 734 reviews
The price is €75
includes taxes & fees
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About this property

Heeton Concept Hotel City Centre Liverpool

A 24-hour front desk, express check-in, and express check-out are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance, and a vending machine are onsite. Housekeeping is available once per stay.
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of Heeton Concept Hotel City Centre Liverpool's great location. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Liverpool ONE and 3 minutes by foot from Chavasse Park
As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19.20 per day); discounts available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 16 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 16 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, great location, spotlessly clean, comfy and spacious rooms, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, quiet room. Didn’t spend too much time in the hotel but that’s all we needed. Good, central location too. Mightn’t have the best bar/restaurant, but we didn’t try or need it
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service
great hotel in great location for city centre
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Only minutes walk to Shops, restaurants, bars and the Albert Docks. We only stayed the night but we will definitely be back.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Good location ideally situated in the heart of liverpool with easy reach to the docks (5 mins) and 10 mins to the cavern quarter. Sadly the restaurant isnt open but theres a pub over the road and lots of alternatives nearby. Very good hotel, modern and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edvien

Liked: Cleanliness, staff & service, amenities
Clean room, amenities, comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jereve Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fine. Staffs are great. Room is clean.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gudmund

Liked: Cleanliness, staff & service
The room was ok, quiet, the bathroom nice and good standard, temperature fine, staff friendly and ok
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
Location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean. Staff helpful, great price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MISS J

Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use. Beds were comfy enough and had everything we needed for a decent price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
breakfast was a bit of a let down as I think the kitchen was being redone we were given a croissant and some OJ in a paper bag
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Thomas

Disliked: Staff & service
It was good value for money , couple of issues nothing major, did what it said on the tin.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Booked easily and a good price
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Lesley

Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Abbie

Everything was perfect
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Reanna

Liked: Cleanliness, staff & service, amenities
Lovley hotel, friendly staff, drinks fridge 24/7, hotel room was only made up for 2, we booked for 3, but quickly brought another mug and towel. Guests were coming and going at all hours of the Saturday night was a little noisy but comfy beds. Check in and check out times great and cheap to extend them if they’re available… great location, overall would stay again and recommend
Stayed 1 night in Jan 2026

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