Novotel Liverpool Centre

4.0 star property

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Photo gallery for Novotel Liverpool Centre

Exterior
Property video
Exterior
Indoor pool
Superior Room, 1 Queen Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

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40 Hanover Street, Liverpool, England, L1 4LN
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

Executive Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(45 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room (1 King Bed and 1 Double Sofa bed)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Novotel Liverpool Centre

Hotel with a sauna, steps from Liverpool ONE
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Liverpool Centre. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • To-go breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Liverpool ONE and 8 minutes by foot from Royal Albert Dock
  • Dogs welcome for a fee (restrictions apply)
Novotel Liverpool Centre offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 8 meeting rooms, and coworking spaces are available. The business-friendly Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Ropewalks Bar and Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night
  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18 per person
  • Fee for in-room wired internet: GBP 10.50 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Reviews

Novotel Liverpool Centre Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just steps away from the central shopping area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Stayed 1 night in Apr 2025

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very lucky to be upgraded at check in to an executive room.... Not sure why we deserved it but were very grateful for a very nice, spacious room. Lovely comfy bed, great shower with toiletries. Great location for walking to bars, restaurants and Liverpool One. Staff were really pleasant on both check in and check out and offered to store our bags if we needed too. Would definitely come back. Thank you for a lovely stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool break

Centrally located Clean and comfortable Friendly approachable staff
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight business stay but I always stay here when on business in Liverpool. Great location, discounted parking nearby that you can pre-book, swimming pool and gym at hotel and always clean, comfortable and modern
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nice. Very easy walk into town. Reception was accessible but busy. Breakfast was super busy with staff stretched.
Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Hope it’s not a hot night!

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Family trip to Liverpool. Excellent location and the hotel room was very quiet.
Stayed 4 nights in Jul 2025

8/10 Good

Jilna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to both the docks and the town. The property itself was more a family hotel rather than business friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Nikhil

Travelled with family
Liked: Cleanliness
The A/C never worked and the overall property was outdated. When we asked for extra towels, the phone was disconnected and the reception never picked up our calls. We had to go downstairs ask for more towels and after one hr delay they gave us pool towels.
Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Travelled with family

Fine for overnight

It was fine for the money and time we spent in the room. Didn't like the toilet being separate from the bathroom
Stayed 1 night in Jul 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, helpful staff and all the amenities you’d expect from a city centre Novotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Overall the hotel was good but the double glazed windows were very poor could hear everything going on outside resulting in a bad night’s sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannette

Liked: Staff & service, amenities, property conditions & facilities
The staff were very helpful. I enjoyed my stay very much.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, great location, highly recommended
Stayed 4 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025