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Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Photo gallery for Citadines City Centre Liverpool

Flat-screen TV
In-room safe, desk, laptop workspace, soundproofing
Exterior
Reception
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪10 min walk‬
  • Place, Liverpool Pier Head Ferry Terminal
    ‪13 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Studio Apartment

In-room safe, desk, laptop workspace, soundproofing

Studio Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

Fridge, microwave, electric kettle, high chair

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, high chair

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One-bedroom Superior Apartment

Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

View all photos for One-bedroom Superior Apartment

Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4

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  • Free WiFi
  • Air conditioning
  • Laundry
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4.9 out of 5, Exceptional, 1,442 reviews
The price is €51
includes taxes & fees
8 Dec - 9 Dec
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About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
A fitness center, a 24-hour business center, and a business center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls, and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
The shopping around Citadines City Centre Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Royal Albert Dock. Free WiFi in public areas, a gym, and a 24-hour business center are available. This upscale aparthotel has 100 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Reviews

Citadines City Centre Liverpool Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1096 reviews
Rating 8 - Good. 230 out of 1096 reviews
Rating 6 - Okay. 47 out of 1096 reviews
Rating 4 - Poor. 15 out of 1096 reviews
Rating 2 - Terrible. 16 out of 1096 reviews

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice apartments that worked for our family. Incredibly central location in the heart of Liverpool. While it can be quite noisy outside, the noise was completely blocked out in the apartment building. Would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy Jade

Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Amazing and the staff were super friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Senuri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, room comfort

Great location, clean apartment

Stayed here for a weekend whilst attending a family wedding. Accommodation was exactly what we needed - great location, facilities were very accessible and all very clean and despite being so central the rooms weren't overly loud. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a couple of times now Would highly recommend Staff are lovely Train station minutes away Easy access Plenty to do and do all around
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Mike Tsz Cheuk

Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
This is a quiet apart hotel. Never heard a peep from any other guests. Everything seems well thought out. Didn’t cook, but appreciated the fridge and microwave. Comfortable bed. Solicitous folks at reception. TV was fine. Also good wi-fi. No complaints. Shopping was close and lots of dining and coffee options. Good to have coffee and kettle in the room. Impeccably clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, room comfort
Very secure property for being in the central district. Minutes away from all the train stations and directly across from the central. Easy walk to the river front, shopping and dining. Has all amenities including laundromat and close to Tesco for grocery needs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chloe

Stayed 1 night in Jun 2025

10/10 Excellent

mathieu

Travelled with family
Liked: Cleanliness, room comfort

Hôtel très bien situé

L'hôtel est situé sur une rue commerciale et piétonnière et à environ 15 mins à pied du Royal Albert Dock, un endroit emblématique de Liverpool (plusieurs musées dont le Beatle Story). La chambre est grande, munie d'une cuisine et très confortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property for a couple of nights in Liverpool. Weĺl located.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Jared

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and safe. walking distance from most attractions and restaurants in downtown liverpool.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness

Great location, good property

Very good property. Reception very helpful. Only downside was the bed, it was not comfortable and felt like an old spring mattress. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful, particularly Elizabeth at Reception. She made our stay even more enjoyable.
Stayed 7 nights in Jun 2025

8/10 Good

Kaela

Liked: Cleanliness, room comfort
Things seemed a bit disorganized following a recent transfer of hotel ownership. Still, staff seemed to be trying and were pleasant on check-in and check-out. The property is conveniently located and the apartment was comfortable, clean and decently equipped.
Stayed 2 nights in Jun 2025

6/10 Okay

robert

Disliked: Property conditions & facilities
Ive stayed at this property several times...mainly for convenience to public transport...you dont always get the amenities listed on the booking site....the king bed is two singles pushed together...very uncomfortable! My latest stay i noticed the rooms are becoming a little shabby...new paint needed!!!
Stayed 10 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On check Elizebeth gave us excellent service a friendly lady and made us feel at home. She gave us good advice all about Liverpool.Would return to Citadines lovely apartments very clean.
Stayed 4 nights in Jun 2025

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