Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Photo gallery for Citadines City Centre Liverpool

Reception
Apartment, 2 Bedrooms
In-room safe, desk, laptop workspace, soundproofing
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Studio Apartment

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

One-bedroom Superior Apartment

  • Sleeps 4

Similar properties

About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
A fitness center, a 24-hour business center, and a business center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls, and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
The shopping around Citadines City Centre Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a gym, and a 24-hour business center are available. This upscale aparthotel has 100 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1138 reviews
Rating 8 - Good. 233 out of 1138 reviews
Rating 6 - Okay. 49 out of 1138 reviews
Rating 4 - Poor. 16 out of 1138 reviews
Rating 2 - Terrible. 16 out of 1138 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very central, clean and reception staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Jibran, Dagenham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Easy check in and Prestine condition of apartments.
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Liked: Cleanliness, room comfort
Very clean room with everything we needed for a comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa Jou

Travelled with group
Liked: Cleanliness, room comfort

Nice room size and kitchen amenities

The room size and kitchen amenities were great. Some of the check in staff were extra friendly. One was not.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
Just stayed for 1 night. Was very happy with studio
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very nice and clean Good location to transport, shopping and attractions.
Stayed 4 nights in Oct 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really helpful friendly staff, very clean studio with everything you need for a couple of nights. Right in the city centre so easy access, but quiet (on the sixth floor). Very decent clean and modern (small) gym. Walkable to Lime Street stn. No problem leaving cases before and after check in/ out. Can't fault it. We'd happily use it again.
Stayed 2 nights in Oct 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gwenda

Liked: Cleanliness, room comfort

Highly recommended

Excellent stay in every way
Stayed 2 nights in Oct 2025

8/10 Good

Esther

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 3 nights in Oct 2025

10/10 Excellent

Roy

Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
I didn't use the laundry service. The parking was a bit confusing but it wasn't a far walk.
Stayed 2 nights in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, room comfort
Excellent welcoming and friendly staff, clean hotel and right bang in the city centre. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, room comfort
What a stunning hotel & the staff are amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location right in the heart of the city and nightlife. Was a little noisy on weekend nights but goes with the territory. Very helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are incredibly helpful, friendly and knowledgeable. Nothing was too much trouble for them. the apartments have everything you need. you are minutes from shopping at Liverpool One, the best nightlife in Europe, great dining options, two railway stations and busy taxi rank. 5 minutes from the most famous waterfront in the world. 30 minute walk to Everton's new stadium. plenty of pubs in very short walking distance to watch liverpool games in.
Stayed 16 nights in Sep 2025

8/10 Good

kylie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely ladies on the desk! Super comfy bed, clean room
Stayed 1 night in Aug 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice enough - noisy at times and a bit soulless but decent accommodation for the price, I would stay again but maybe not for such a long stay.
Stayed 3 nights in Sep 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Lots of shopping and easy to get to places
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Walking distance to pier. Close to lots of restaurants, right in the middle of shopping district. Easy walk, with liggage, from Lime Street train sation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edith Jill

Liked: Cleanliness, room comfort
Location good for station and shops etc. Bed very comfortable, room pleasant and clean. Only issue was microwave built into unit at high level, no good for a 5ft 1inch person!
Stayed 4 nights in Sep 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was secure however when we first arrived we could not determine how to enter the bldg. information should be conveyed either prior to arriving or signage advising to ring the bell if checking in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room as expected. Friendly staff. Close to downtown.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is close to train stations, the Beatles attractions, and the dock. The room was clean and big. It had a sink, a refrigerator and a microwave. The staff was friendly and helpful. It's a great place to stay and we would stay there again.
Stayed 2 nights in Sep 2025