Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Photo gallery for Citadines City Centre Liverpool

Reception
In-room safe, desk, laptop workspace, soundproofing
Reception
Exterior
Apartment, 2 Bedrooms

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

Studio

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior One-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

Superior Two-Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

One-bedroom Superior Apartment

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Citadines City Centre Liverpool

A fitness center, a 24-hour business center, and a business center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls, and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
The shopping around Citadines City Centre Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a gym, and a 24-hour business center are available. This upscale aparthotel has 100 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 870 out of 1200 reviews
Rating 8 - Good. 241 out of 1200 reviews
Rating 6 - Okay. 55 out of 1200 reviews
Rating 4 - Poor. 16 out of 1200 reviews
Rating 2 - Terrible. 18 out of 1200 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice staff Guaranteed good nights sleep nice and quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Athena

Liked: Cleanliness, amenities
The reception staff (Liz and Marianne) were very welcoming. Spotless throughout the hotel. Room spacious and very clean. Everything one needs for a stay. Shower nice and warm and strong. The housekeeping even though it’s not daily, they do come and check if you need anything. Free coffees and water on first floor 24/7. The hotel is smack bang in the city centre with every kind of shop on your doorstep. Secure entrance for late nights out. The Lime Street rail station just minutes away. Plenty of taxis around. City is mostly walkable. Definitely will return to Citadines Liverpool again.
Stayed 3 nights in Feb 2026

8/10 Good

Lilian

Stayed 2 nights in Jan 2026

10/10 Excellent

rani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and very welcome staff The location is amazing It would be great if they provide parking
Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay in the heart of Liverpool , fantastic studio apartment, very friendly staff highly recommend ,thank we will return
Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully helpful and friendly. Room immaculate. Location perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern room, great appliances, friendly staff, free coffee machine available in reception.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, amenities
Great location, lovely place, great staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities
Room clean and Tidy. Staff excellent, cheerful and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities
The staff were very friendly and professional. I stayed in a spacious 1 bed apartment room, the amenities were excellent. I really liked the great location close to the shops and restaurants.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Lovely place. Clean. Staff were exceptional. Situation fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

kelsey

Liked: Cleanliness, amenities
Not far from Q-park. Lovely stay. Very accommodating and spacious rooms. Staff were helpful and friendly too. Will definitely come back!
Stayed 1 night in Jan 2026

10/10 Excellent

Clair

Travelled with group
Liked: Cleanliness, amenities
Spotless room. Bigger than expecting and location was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
I love this place.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, very comfortable and perfect for our needs. Staff were friendly and helpful which added to the overall enjoyable experience. Would definitely recommend to others and visit again in future.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
Stayed here last year and returning for this festive period was a no-brainier. Booking and check in is easy, staff are friendly, and rooms are clean and spacious. Location is about as central as it gets - easy to walk around the city centre and enjoy Liverpool’s offerings. The city is my home, so these trips are less about sightseeing and more about time with family, but a few places we like and would recommend: Mother Espresso, Bean and Coffi for coffee The Philharmonic for a performance Moiim for homely Korean food Wander for locally curated gifts Derek’s for great sandwiches London Carriage Works for festive afternoon tea Man Tsuen Ho’s for Chinese food Slowpour and Le Petit Cafe du Coin for drinks
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
excellent and great location, the room was a good size and staff really helpful and welcoming , we really enjoyed our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Very impressed with Hotel. Very clean and modern. Comfortable and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Breanne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room , fab location and friendliness of the staff
Stayed 2 nights in Dec 2025

10/10 Excellent

brian, laxey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff Good coffee Very quiet Really central
Stayed 1 night in Dec 2025

10/10 Excellent

Delia

Liked: Cleanliness, amenities
Lovely room very clean and spacious with everything we needed. Didnt like the check in process as had to give all our personal details verbally infront of strangers which i tried to do discretely with a very jolly booming receptionist repeating everything very loudly.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities
Great size room and facilities, perfect location in the city centre. Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Yukie

Liked: Cleanliness, room comfort
WiFi very good
Stayed 3 nights in Dec 2025