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Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Photo gallery for Citadines City Centre Liverpool

Reception
Reception
In-room safe, desk, laptop workspace, soundproofing
Exterior
Apartment, 2 Bedrooms

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Studio Apartment

In-room safe, desk, laptop workspace, soundproofing

Studio Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

Fridge, microwave, electric kettle, high chair

Studio

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, high chair

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One-bedroom Superior Apartment

Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

View all photos for Two-Bedroom Apartment

Interior

Two-Bedroom Apartment

  • Sleeps 4

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

View all photos for One-bedroom Superior Apartment

Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4

Similar properties

Bar (on property)
The Resident Liverpool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.9 out of 5, Exceptional, 1,506 reviews
The price is €54
includes taxes & fees
4 Jan - 5 Jan 2026
The Resident Liverpool

About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
A fitness center, a 24-hour business center, and a business center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls, and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
The shopping around Citadines City Centre Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a gym, and a 24-hour business center are available. This upscale aparthotel has 100 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 807 out of 1120 reviews
Rating 8 - Good. 233 out of 1120 reviews
Rating 6 - Okay. 49 out of 1120 reviews
Rating 4 - Poor. 15 out of 1120 reviews
Rating 2 - Terrible. 16 out of 1120 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is close to train stations, the Beatles attractions, and the dock. The room was clean and big. It had a sink, a refrigerator and a microwave. The staff was friendly and helpful. It's a great place to stay and we would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aside from making sure we read and followed the entry instructions, our stay at Citadines was excellent. Great location, great staff and a great room too. Definitely would stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Jacquelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well stocked kitchen, lots of space, friendly helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth, Tualatin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice reception area with free coffee and lend-a-book library
Stayed 3 nights in Sep 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central, on a busy city centre street. Accommodation clean, comfortable and well kitted out.
Stayed 3 nights in Sep 2025

4/10 Poor

ali

Travelled with family
Disliked: Cleanliness, room comfort
The cleanliness is very poor and there is no cleaning, only changing of bathroom towels
Stayed 3 nights in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, room comfort

Very good value for money

Fantastic location with easy check in and out. Room was really large and clean. Bathroom was modern with a rain shower. Although the shower wasnt very powerful, it was nice and hot. Loved the nespresso coffee in reception and the staff were really helpful. We were on the top floor so no street noise. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good central location, very good options for eating, shopping. Shame there was no drop of location, but understand as its a pedestrianised road, as would make it easier for elderly guest, - but overall a good location/stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Was a great stay and we will be returning.
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and in good location
Stayed 1 night in Aug 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Citadines was in the perfect location for our stay, shopping, dinning, touring, and even parking wasn't bad, after I figured out that the St John mall parking was close by, little costly, $L27 for 3 days.👍
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very central to restaurants and the city center square, as well as the main rail station and lots of attractions. It was clean and the staff were friendly.
Stayed 1 night in Aug 2025

8/10 Good

Sau Yin

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Friendly staff. Enter through the door under the sign and take the elevator up one floor. Our room was really spacious with a washer and dryer!
Stayed 1 night in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, room comfort
Very helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Ola

Travelled with family
Liked: Cleanliness, room comfort

nice n homey

its good. we loved it. maybe put toothpaste in the room.
Stayed 1 night in Aug 2025

6/10 Okay

helen

Liked: Cleanliness
Kettle broken and dangerous, had to ask for a new one. Lots of noise at night, Staff were helpful .
Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, room comfort

Great location

Great location in centre of Liverpool, clean and comfortable, kitchenette is small but got everything you need for a short stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Citadines Liverpool is excellent value for money and perfectly situated near everything one could want on a first visit to Liverpool. Thank you!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, room comfort
Elizabeth from the Citadines was vey welcoming , provided a lot of information and even answered questions respectfully. A big Thank you to her .
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice apartments that worked for our family. Incredibly central location in the heart of Liverpool. While it can be quite noisy outside, the noise was completely blocked out in the apartment building. Would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

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