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The Shankly Hotel

4.0 star property

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Photo gallery for The Shankly Hotel

Property entrance
Exclusive Room
Exclusive Room
Exclusive Room
Deluxe Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Millenium House, 60 Victoria Street, Liverpool, England, L1 6JD
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪12 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Apartment

Apartment | Living area

Apartment

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Room (Sleeps 4)

Deluxe Room (Sleeps 4)

Deluxe Room (Sleeps 4)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 24
  • 12 Double Beds

View all photos for Luxury Room

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Room, Accessible (Sleeps 3)

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room, Accessible (Sleeps 3)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 3 Double Beds

View all photos for Luxury Room (Sleeps 6)

Luxury Room (Sleeps 6)

Luxury Room (Sleeps 6)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Luxury Room, Accessible (Sleeps 4)

Luxury Room, Accessible (Sleeps 4)

Luxury Room, Accessible (Sleeps 4)

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Luxury Room (Sleeps 8)

Luxury Room (Sleeps 8)

Luxury Room (Sleeps 8)

  • 33 sq m
  • Sleeps 8
  • 3 Double Beds and 2 Large Twin Sofa Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Sleeps 2)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room (Sleeps 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Studio (Sleeps 4)

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Studio (Sleeps 4)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Luxury Room (Sleeps 5)

Luxury Room (Sleeps 5)

Luxury Room (Sleeps 5)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 14
  • 3 Double Bunk Beds and 1 Double Bed

View all photos for Luxury Double Room (Sleeps 2)

Luxury Double Room (Sleeps 2)

Luxury Double Room (Sleeps 2)

7.6 out of 10
Good
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Studio (Sleeps 5)

Luxury Studio (Sleeps 5)

Luxury Studio (Sleeps 5)

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Room (Sleeps 4)

Luxury Room (Sleeps 4)

Luxury Room (Sleeps 4)

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 8
  • 4 Double Beds

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About this property

The Shankly Hotel

Hotel with a rooftop terrace, a short walk to Liverpool ONE
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
The Shankly Hotel offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at The Shankly Hotel. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • Within a 15-minute walk of Royal Albert Dock and Liverpool ONE
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at The Shankly Hotel. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 11:00 AM.
The Bastion - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bastion

Things to do

  • Concerts/live shows

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per person, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.50 per person
  • Covered self parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Shankly Hotel Liverpool
Shankly Hotel
Shankly Liverpool
The Shankly Hotel Hotel
The Shankly Hotel Liverpool
The Shankly Hotel Hotel Liverpool

The Shankly Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with partner
Disliked: Cleanliness
Dirty room Dirty plates Issue with online booking system so we did not get our evening meal Though staff did apologise and moved rooms Booked dinner reservations, yet online did not state restaurant is only open Thursday- Saturday
Stayed 1 night in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel in a great area. Loved it.
Stayed 1 night in Jun 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was hot ,air con didn’t really do anything apart from that everything was great x
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, large room, bonus jacuzzi bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with partner
Disliked: Amenities
Very noisy fridge with glass door that light shine through all night. Tea and coffee tins but empty do what was the point of having them. Ignored by first receptionist but 2nd one was lovely.
Stayed 1 night in Jun 2025

8/10 Good

Leister

Liked: Staff & service
Good all round just a bit tired in areas.
Stayed 1 night in Jun 2025

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

SUSAN

Liked: Staff & service
Disliked: Property conditions & facilities
Very tired looking hotel in a great spot - staff were friendly and the bar was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Karen, Elphinstone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and great stay
Stayed 3 nights in May 2025

2/10 Terrible

Jodie

Disliked: Cleanliness, property conditions & facilities, room comfort
Was really excited and looking forward to staying at the Shankly hotel with my partner however, on arrival our room was not ready at 3pm and was told to wait for 10 minutes. A queue formed so I got in the queue as I knew 10 minutes would have passed by this time, everyone else was being checked in. Walked in our room (room 418) to what I can only describe as the most foul unpleasant smell ever! At first I thought it was the air con so I turned it off to then realise the smell was coming from the vent next to this I can only think something must have died and rotted on the roof on the vent as pigeons were constantly on top of there! The toilet would not flush and had a very strong urine smell in the bathroom. We filled up the hot tub of the evening which spat dirt out everywhere and dirt was all in the filter. There was also a condom and other rubbish in the bathroom bin! Came to get into bed and it was two single beds pushed together but advertising one double bed and two single beds but it was just 4 single beds! To say I paid £166.50 for one night which meant to be a luxury room is disgusting, it was not even close to luxury and was so disappointed! I would honestly avoid this hotel and do your research before hand. Shankly I would like reimbursing for this as nothing as was advertised. Hotels.com please assist with this if possible. I will be making an official complaint.
Stayed 1 night in May 2025

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, heart of Liverpool
Stayed 1 night in May 2025

10/10 Excellent

SHARON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in room 221 and whilst the room is a little war torn, we had a great stay. The room didn’t spoil our stay and the staff are an absolute credit to the owners. I left my phone on one of the chairs in reception and someone handed it in. The receptionist put it in on charge whilst I returned to collect it. We had no issues with noise coming from other rooms or people partying down the corridors. I have no idea why others have had that issue. Considering we stayed on the weekend that LFC lifted the premier league trophy and everyone was partying, we have absolutely no complaints about our stay at all.
Stayed 2 nights in May 2025

4/10 Poor

Jamie

Disliked: Cleanliness, property conditions & facilities
Room was pretty run down no room service or mini bar for a 4 star and the money it costs your better off going elsewhere
Stayed 1 night in May 2025

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
Great location - themed rooms are spacious and quirky and awesome views from level 5 . Note some rooms have rain showers nonstop in shower so if you have mobility issue book a room with a walk in shower. Wifi issues in higher level rooms. Overall great location for train station and main attractions - close to shops /restaurants Staff very friendly and helpful at front desk and restaurant.
Stayed 3 nights in May 2025

8/10 Good

Adrian

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for our trip to see the champions
Stayed 2 nights in May 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

K

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to what we wanted to see. Nice but some updates needed.
Stayed 1 night in May 2025

10/10 Excellent

Chrismarie

Liked: Staff & service, property conditions & facilities, room comfort
Room was spacious
Stayed 1 night in May 2025

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