Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Relax in a stylish seating area with a curved ceiling and glass walls offering a view of the outside.
Relax in a stylish space with a sofa set, flat-screen TV, and separate bedroom area.
Relax by the pool, surrounded by lounge chairs and towels, with a high ceiling and decorative wall nearby.
Relax and unwind at the bar, where a sleek counter and comfortable seating offer a place to socialize or dine.
Experience the striking geometric design of this hotel, featuring a prominent glass facade and illuminated edges.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    ‪1 min walk‬
  • Resorts World Arena
    ‪2 min walk‬
  • National Exhibition Centre
    ‪3 min walk‬
  • Birmingham (BHX)
    ‪14 min walk‬

Room options

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(78 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite

  • 52 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Presidential Suite

  • 118 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
18 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges, and a health club are onsite.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Genting Hotel & Spa at Resorts World Birmingham gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants, and 5 bars are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafes, and 5 bars/lounges
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials, or body treatments at the spa
  • Amenities include a front-desk safe, a meeting room, and a car charging station
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Steps from Resorts World Birmingham and Santai Spa
  • Airport shuttle service available for a fee
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Rollaway beds are only suitable for guests aged up to 12.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
Stayed 1 night in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect !
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel for everyone and anyone

Brilliant, clean, smelt so good, great service, great spa and location was good
Stayed 1 night in May 2025

10/10 Excellent

Khianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lois

Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Perfect for seeing concerts at BP arena .. lovely hotel, with lovely staff in all areas .. the reception is welcoming and helpful .. the rooftop bar is a lovely spot and was buzzing
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Àmanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Genting Hotel went above and beyond. Very impressed. Well sound proofed rooms and very comfortable bed. Spa facilities were excellent. Couldn't fault our stay. Would definitely recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Kayleigh

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

8/10 Good

Mitchell, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time with fam
Stayed 1 night in Apr 2025

8/10 Good

Estelle

Liked: Cleanliness, property conditions & facilities, room comfort

Location excellent but breakfast just not worth it

Convenient hotel for the arena, greeted by a lovely receptionist who swiftly got us checked in. Breakfast was very disappointing again third time we have stayed here and every time is the same. Long wait, not enough staff, tables not cleared quickly enough, coffee cups and glasses not replenished went without a drink today because of this even after pointing this out to the staff. Really disappointing that this continues and spoils our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Apr 2025