Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Daily buffet breakfast (GBP 16.95 per person)
Front of property – evening/night
Suite, 1 Bedroom
Lobby
Suite, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Utilita Arena Birmingham
    ‪8 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Broad Street
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Crowne Plaza Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Birmingham City Centre by IHG. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of The Mailbox and Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Reviews

Crowne Plaza Birmingham City Centre by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 647 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

Reviews

10/10 Excellent

Craig

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff friendly and attentive - good breakfast and really good location for the train station
Stayed 2 nights in Jun 2025

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Leonard, Bushey

Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the check in desk was very helpfull with all the information to help us with a great stay.
Stayed 1 night in Jun 2025

4/10 Poor

Randy

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Ruksana

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

8/10 Good

Nicky

Stayed 2 nights in Mar 2025

2/10 Terrible

Alun

Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An overall nice hotel with very convenient parking located directly under the hotel. The room was extremely clean and it was obvious the cleaning staff put a lot of effort into getting the room spotless. Breakfast buffet was great, lots of variety. Staff were friendly at check in and check out and throughout our stay. A short 10/15 minute walk to the centre of town and the bullring shopping centre.
Stayed 3 nights in May 2025

10/10 Excellent

Kristijan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Violet, Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. The breakfast was excellent. Room was clean and bed comfortable. Thank you for a great stay.
Stayed 7 nights in May 2025

10/10 Excellent

Wardah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved it, hotel was clean and spotless. The breakfast, quite a broad selection, eggs cooked while I waited. Felt like i was abroad. Thank you
Stayed 1 night in May 2025

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely place. Staff very welcoming. Cleanliness superb Would definitely return
Stayed 1 night in May 2025