Crowne Plaza Birmingham City Centre by IHG

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Where to?

Dates

July 2025

August 2025

Daily buffet breakfast (GBP 16.95 per person)

Overview
Rooms
Location
Policies

Popular amenities

Air conditioning
Gym
Room service
Bar
Housekeeping

Explore the area

Central Square, Holliday Street, Birmingham, England, B1 1HH

Utilita Arena Birmingham
‪8 min walk‬
Bullring & Grand Central
‪10 min walk‬
Broad Street
‪12 min walk‬
Birmingham (BHX)
‪19 min drive‬

Room options

Standard Room, 1 King Bed

Exceptional

26 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

Very good

Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Club lounge access

Excellent

26 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Sleeps 2
1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Exceptional

26 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed, Accessible

Wonderful

26 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds

Wonderful

24 sq m
Sleeps 4
2 Double Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

Crowne Plaza Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Birmingham City Centre by IHG. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the clean accommodations
Within a 10-minute walk of The Mailbox and Utilita Arena Birmingham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Secured parking on site (GBP 21 per day)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Things to do

24-hour gym
TV in common areas

Family friendly

Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

7,438 square feet of conference space
Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in room
Wheelchair-accessible path of travel

1 building
11 floors
Banquet hall
Built in 1974
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Pillow menu

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza

Crowne Plaza Birmingham City Centre

Crowne Plaza Hotel Birmingham City Centre

Birmingham Crowne Plaza

Crowne Plaza Birmingham City Centre Hotel Birmingham

Crowne Plaza Birmingham City Centre Hotel

The Crowne Plaza Birmingham City Centre

The Crowne Plaza Birmingham C

Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre by IHG Hotel

Crowne Plaza Birmingham City Centre an IHG Hotel

Crowne Plaza Birmingham City Centre by IHG Birmingham

Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Jemma

Travelled with family

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, rooms modern and high standard, close to shopping and arena

Stayed 1 night in Mar 2025

10/10 Excellent

April

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Connor

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, great location.

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotels I have ever stayed in, in terms of cleanliness, helpful and friendly staff. The food was excellent. Breakfast in particular was freshly cooked, and there was an abundance of choice.

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Sleepless in Birmingham

We spent a night at Crowne Plaza Birmingham city center. Check in and check out was a pleasant experience. The room, bathroom and general hotel was clean. My problem started when I realised that the 'soundproof' room wasn't 'soundproof'. I could hear the guests next door shouting and screaming for hours. I booked this hotel mainly because of the 'soundproof' room, but was thoroughly disappointed. My next issue was I could hear everything happening outside, including vehicles passing, people conversing, glass bottles being emptied into a bin,surely that shouldn't be happening. Apparently, the room I was in, was facing the quiet side. I don't think so, I left more tired than when I arrived due to sleep deprivation. The parking wasn't the best for £21 per day, but I was greatful there was parking. If you have lots of bags, maybe drop them off at the entrance of the hotel and then park, I didn’t see a lift, so I used the stairs. The other car par charged me £4 for 1 hour, or you could park on the side of the road (if there's space) for a few hours until you figure out the parking situation. Lastly, the quilt was so hot for this time of the year, it would have been great if a light sheet was in the cupboard as another option. Overall, because of the sleepless night and how noisy it was I wouldn't stay there again. However, others may have had a better experience.

Stayed 1 night in Apr 2025

8/10 Good

Jonathan

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Natalie

21 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel and staff were brilliant for our trip to the Utilia arena. The check in was speedy and very knowledgeable. The room was fantastic and we had such an amazing bargain for our stay. If we come back to the Utilita again we would certainly be looking at staying the this hotel again. Thank s to everyone involved.

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit Birmingham quite often and this has quickly become our go to, amazing welcome, beautiful rooms, and good bar when needed, the lounge is also great. So easy to wander down gas street or into town, can't fault it. Shout out to Emanuelle in the club lounge he is super attentive

Stayed 2 nights in Apr 2025

10/10 Excellent

Tsz Sum

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and tidy

Stayed 1 night in Apr 2025

10/10 Excellent

Naim

Travelled with partner

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were welcoming and the general ambiance of the hotel was very calm. Perfect for a getaway within the city but the added calmness of the hotel. Will definitely be visiting again

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

20 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner

19 Apr 2025

Really friendly and helpful staff.

Stayed 1 night in Apr 2025

8/10 Good

Asha

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was very good with very clean rooms. Would totally recommend this hotel but could do more to cater for smokers with better smoking areas.

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

19 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Dvai

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Sherene

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in Mar 2025

8/10 Good

Catherine

16 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

13 Apr 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one nights stay.

We had a really good one night stay at the Crowne Plaza. We arrived slightly early than the check in time but as a room was ready we were able to check in early. The room was lovely and we enjoyed our breakfast. There was plenty of choice. Would recommend.

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Travelled with group

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Rajeeb

Business traveller

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Glen

Travelled with group

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located comfortable hotel

The room was adequate and well located for central Birmingham. we had dinner and breakfast here and felt the quality of dinner and breakfast was poor.