Hilton Birmingham Metropole

4.0 star property

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Photo gallery for Hilton Birmingham Metropole

Relax by the pool surrounded by a glass enclosure and lounge chairs.
Relax on the outdoor terrace with comfortable seating and stunning views of the water.
Enjoy a stylish drink at the curved bar with a selection of beverages on display.
Relax in the elegant lobby, featuring a central seating area with a sofa and round table, surrounded by modern columns and a stylish chandelier.
Experience the Hilton Birmingham Metropolitan's sleek, modern design, featuring a flat roof and spacious balconies.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • The Bear Grylls Adventure
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 2 Double Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants and bars
Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Hilton Birmingham Metropole. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of National Exhibition Centre and The Bear Grylls Adventure
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 931 reviews
Rating 8 - Good. 235 out of 931 reviews
Rating 6 - Okay. 136 out of 931 reviews
Rating 4 - Poor. 98 out of 931 reviews
Rating 2 - Terrible. 59 out of 931 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tejinder

Liked: Staff & service
Disliked: Property conditions & facilities
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
Stayed 2 nights in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nec
Stayed 1 night in Apr 2025

6/10 Okay

Seth

Stayed 2 nights in Apr 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Stayed 1 night in Apr 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient but vast, easy to take wrong turnings as signposting told you where you were, but not where to go. Even Reception was poorly signposted, as it was in Lobby A, but there was also Lobby B and possibly C. Took the long route to event because no signposting in hotel. Housekeeping knocked on the door at 10.15 when checkout wasn't until 12 and I was having a lie-in. Overall disappointing.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Stayed 2 nights in Mar 2025

10/10 Excellent

dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, only criticism was sofa bed not made up
Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden looks a mess at back of hotel work going on
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for NEC

10 minutes walking to get to NEC or BP pulse Live for shows. Great restaurant in hotel open morning to 10 pm, serving very reasonable cooked food at reasonable price- separate to Brightsmiths which is adjacent and not open until 6 pm so no good for shows. Start order around 5pm for preshow meal.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Annalisa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Awful check in experience - they did not believe that I had already paid for the room. As it was busy, I felt rushed to pay and then had to be refunded when I showed my bank statement. Another guest was allocated the same room by the hotel and entered while I changing. Our room key then didn't work and staff hadn't noted my car registration or that I'd paid for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Stayed 1 night in Apr 2025

4/10 Poor

Suhail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ac unit was very very loud and shower cubicle was small and the shower head was about to fall off!
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Anne

Stayed 5 nights in Apr 2025

10/10 Excellent

Sergii

Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel for visiting Birmingham or the NEC particularly at weekends when the conference season is not happening The rooms are good, the food options are good – the price for accommodation is reasonable at weekends. I think. The parking costs are a rip-off.
Stayed 1 night in Apr 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay

Great quick stay, enjoyed the pool and the breakfast! Comfy beds and clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Anand

Liked: Cleanliness, staff & service
Was nice
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for concerts. Very convenient. Expensive drinks
Stayed 1 night in Apr 2025

10/10 Excellent

Erik, Penwithick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay as per usual
Stayed 1 night in Mar 2025