Hilton Birmingham Metropole

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Dates

May 2025

June 2025

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Parking available
Bar

Explore the area

National Exhibition Centre, Birmingham, England, B40 1PP

National Exhibition Centre
‪8 min walk‬
The Bear Grylls Adventure
‪8 min walk‬
Resorts World Birmingham
‪10 min walk‬
Birmingham (BHX)
‪7 min drive‬

Room options

Deluxe Penthouse

93 sq m
Sleeps 4
1 King Bed

Room, 1 Queen Bed, Accessible

25 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed (Dinner By The Water Stay)

Sleeps 2
1 King Bed

Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Deluxe Suite, 1 King Bed

66 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

44 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Parking)

Sleeps 2
1 King Bed

Twin Room, 2 Double Beds

Sleeps 2
2 Double Beds

Deluxe Room, 1 King Bed (New Year Gala)

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Family Room, 1 King Bed

Sleeps 4
1 King Bed

Suite, 1 King Bed, Corner

Sleeps 4
1 King Bed

Junior Suite, 1 King Bed, Club lounge access | Living area

Junior Suite, 1 King Bed, Business Lounge Access

Sleeps 4
1 King Bed

Single Room, 1 Double Bed

14 sq m
Sleeps 1
1 Double Bed

Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Family-friendly hotel with 2 restaurants and bars

Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.

Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Hilton Birmingham Metropole. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 50+ Mbps)
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the location
Within a 10-minute walk of National Exhibition Centre and The Bear Grylls Adventure
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 16 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
Free daily manager's reception

Things to do

24-hour health club
Children's pool
Concerts/live shows
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
Free rollaway/extra bed
Highchair
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

31 meeting rooms
59,998 square feet of conference space

Outdoors

Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Electric kettle
Tea bags/instant coffee

Connecting rooms available
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet (varies based on length of stay)
Maximum 2 (weight limit: 75 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 16.00 per night
Pet fee: GBP 30 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 6:00 AM to 10:00 PM.
Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton

Birmingham Metropole

Birmingham Metropole Hilton

Hilton Birmingham Metropole

Hilton Metropole Birmingham

Hilton Metropole Hotel Birmingham

Metropole Birmingham

Metropole Birmingham Hilton

Metropole Hilton

Metropole Hilton Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Hotel

Hilton Metropole

Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Alison

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Business traveller

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

CRAIG

Business traveller

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Spencer

30 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

Anita

Business traveller

27 Jan 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

27 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Michael

26 Jan 2025

Liked: Cleanliness, staff & service

Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected

Stayed 1 night in Jan 2025

6/10 Okay

Amy

25 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Not the treat I was hoping for

I was staying solo for a special event at the NEC and the reason I chose to stay with you was because of the pool and leisure facilities so that I could make my trip a special indulgence. I am a single parent and to have some time to myself is an absolute rarity. So I was hugely disappointed that the facilities were unavailable. I climbed 4 flights of stairs with 3 bags because the lifts were not fully functional and the queues were horrific. to find that my key did not work. The bathroom was old and tired. Breakfast was good.

Stayed 1 night in Jan 2025

8/10 Good

Michelle

Business traveller

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avon Conference Stay

Lovely hotel and staff. Great location. However it was so busy couldn’t get a cocktail- was really looking forward to it all month 😩 Bath was tiny and the room was very cold -2016. No fridge to store my drinks . No herbal teas in the room . However overall a lovely stay . Would book again but a bigger room . Stayed in 2 bed room

Stayed 1 night in Jan 2025

6/10 Okay

Philip

23 Jan 2025

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Business traveller

23 Jan 2025

Very tired hotel. Needs a complete face-lift, trading on its reputation.

Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Business traveller

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Business traveller

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Business traveller

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

I had never stayed here before, i was pleasantly surprised by the size facilities and loxation, its very close the shops and resturautns. Breakfast was lovely, with lots of choice

Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Business traveller

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Staff, Firm Mattress.

Fantastic staff, extremely friendly and helpful. Go out of their way to help you. My only thing that would make this better would be to have a choice of mattress as the one in my room is quite firm and I prefer a softer mattress.

Stayed 1 night in Jan 2025

2/10 Terrible

Ahmed

Travelled with family

10 Jan 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely rude receptionist lady with the scarf

Stayed 2 nights in Jan 2025

6/10 Okay

Peter

7 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with group

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, clean, nice big rooms, and lovely staff.

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Zoltan

Travelled with group

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

4 Jan 2025

Stayed 1 night in Jan 2025

6/10 Okay

Paul

Business traveller

3 Jan 2025

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group

2 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth a night staying at all

I have been to this place 5 times in the last few years. I thought I would have been good this year, or at least better then the previous experiences. As always, the air-conditioning system wasn't working. Every year they keep saying" oh yes we are fixing the issue, and the system will work soon again". This is not true as it's from about 4 years they always give the same excuse. During the night is freezing cold, and you can get sick easy, as I am know, coughing and with flue. Also, the venting system does a noise and during the night is impossible to sleep. This is not fare as I decide to get away for NYE and instead, I just got frustrated and was unable to sleep and rest properly after 1 year of work. I. Sorry to say but will not visit this place again. I will file a complaint as well, as it wasn't fare for me to pay all that amount of money and not getting even one night of sleep. Also they let me pay 15 pounds a day for parking!!!

Stayed 3 nights in Dec 2024