B&B HOTEL Birmingham Centre

4.0 star property

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Photo gallery for B&B HOTEL Birmingham Centre

Exterior
Lobby
Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • The Mailbox
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

B&B HOTEL Birmingham Centre

Hotel with a restaurant, a short walk to The Mailbox
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of B&B HOTEL Birmingham Centre's great location. During your stay, you're just a quick walk from The Mailbox. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms, an elevator, and a terrace
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from The Mailbox and 12 minutes by foot from International Convention Centre
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and express check-out are also featured at the business-friendly B&B HOTEL Birmingham Centre.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Bar - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar - Onsite bar. Open daily.

Languages

English, French, Hindi, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 23 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

B&B HOTEL Birmingham Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Sullen reception staff, one mug in a room for two, uncomfortable pillows and a television with a sporadic channel guide that was all over the place. Big stains on most carpets, standards have dropped from the previous Pentahotel and that wasn’t high!
Stayed 1 night in Mar 2025

4/10 Poor

Katie, Newton Abbot

Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
As a basic hotel, this is probably fine if you just need somewhere close to New Street station, without spending too much. The wifi was also very good. But the rooms are pretty shabby, the rooms aren’t soundproofed like most hotels now (I was woken up a few times by loud people outside) and it’s next to a hand car wash, so you hear a lot of jet washers during the day. Since it wasn’t much cheaper than a Premier Inn and more expensive than an EasyHotel, I don’t think I will be back.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Surrounding area is grotty, but this is not down to the hotel
Stayed 5 nights in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it did the job
Stayed 3 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Jack

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean and tidy. Polite staff. Good sleep and quiet enough. Great breakfast and not tok busy. Good central location and great position for getting to the O2 academy.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, evening food excellent. Breakfast very expensive at £ 14. TV, Heating and Air Con in my room did not work, not an issue for me but others maybe
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need spare pillows

The only bad thing I can say about our stay was that there was only 1 pillow each on the double bed. Normally, in every other hotel I have stayed in, there has either been 2 pillows each or 1 pillow each but 2 spare pillows somewhere in the room. Unfortunately, I didn't find another pillow so I thought it would be ok, however, I woke at 2am with back pain, so had to use a folded towel to put under my pillow, which helped a little.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only 2 pillows in the room, dirty bedside table, very basic. Shower good.
Stayed 1 night in Mar 2025

8/10 Good

Grant

Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Young Han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the centre of Birmingham. Staff were friendly apart from Breakfast
Stayed 1 night in Feb 2025

6/10 Okay

Alan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025