pentahotel Birmingham

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid ID.

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• One child stays free
• Credit card pre-authorization
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Pets cannot be left unattended
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Car not required
• Long-term renters welcome
• Staffed front desk
• Events/parties allowed
• LGBTQ friendly
• Smoke detector
• Mobile payments
• Noise-free rooms not guaranteed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Apple Pay
• Property does not offer on-site COVID-19 testing
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities on-site
• Property is cleaned with disinfectant
• Property follows sanitisation practices of Ecolab (3rd party expert - Global)
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Gloves are available to guests
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Children stay free - maximum age 2
• Social distancing measures are in place
• Contactless check-in is available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Children stay free
• State tax ID - GB902661347
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Debit cards
• Gap period enforced between guest stays - 48 hours
• Online penalty collection