4/10 Poor
Karl
Travelled with partner
9 Dec 2025
As per a lot of other reviews this hotel is in need of a major refurb. Very dated and fixtures and fittings damaged or broken. Bullet points below for room 1415
1. Light fitting damaged and hanging down in bedroom
2. Skirting board in bedroom water damaged due to leaks in bathroom.
3. Bathroom fitting loose and damaged causing water to leak through wall into bedroom.
4. Ice bucket provided - no need as ice machines don’t work
5. Door key deactivated itself 4 times during our stay - revisit reception each time from floor 14 to be told it must be our fault. Interesting response I thought.
6. Door lock damaged
7. Creaking noise every 2 minutes from inside walls behind headboard
8. Aircon just does not work even when it appears to be switched on.
9. TV remote had some buttons rubbed out so you have to try to work out how to use the TV
10. Pillows and mattress could do with being replaced.




Karl
Stayed 2 nights in Dec 2025



















