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Leonardo Royal Hotel Birmingham

4.0 star property
VIP Access

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Photo gallery for Leonardo Royal Hotel Birmingham

Bar (on property)
Lobby sitting area
Gym
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
245 Broad Street, Birmingham, England, B1 2HQ
  • Place, Broad Street
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior King Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior King Room

9.0 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(50 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 2 Double Beds

Superior Double or Twin Room, 2 Double Beds

Superior Double or Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(112 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,496 reviews
The price is €58
includes taxes & fees
9 Apr - 10 Apr
Hampton by Hilton Birmingham Broad Street

About this property

Leonardo Royal Hotel Birmingham

A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Leonardo Royal Hotel Birmingham offers 445 air-conditioned accommodations with hair dryers and irons/ironing boards. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access.

Leonardo Royal Hotel Birmingham 's great location gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill on Broad Street
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have really good things to say about the accommodations, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • Just a 4-minute walk from International Convention Centre and 5 minutes by foot from Library of Birmingham
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Leonardo Royal Hotel Birmingham . Parking is available for a fee.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
The Grill on Broad Street - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 18.50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grill on Broad Street

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 18.50 per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Birmingham Jurys Inn
Jurys Birmingham
Jurys Birmingham Inn
Jurys Inn Birmingham
Birmingham Jurys Hotel
Jurys Hotel Birmingham
Jurys Inn Birmingham Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1798 out of 2814 reviews
Rating 8 - Good. 603 out of 2814 reviews
Rating 6 - Okay. 211 out of 2814 reviews
Rating 4 - Poor. 101 out of 2814 reviews
Rating 2 - Terrible. 101 out of 2814 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Reasonable hotel. Central location, very friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Sandra

Liked: Cleanliness, staff & service
Disliked: Amenities
We were delighted to be given a free upgrade but room 1225 was like an icebox all night even with temperature set 26, definitely ruined the evening snd secured pur christmas cough snd cold 😭
Stayed 1 night in Dec 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was nice however the bathroom door needs replacing as there is terrible water damage that lets the look and feel of the bathroom down. Staff seemed friendly. Breakfast was cold , even though I selected it straight from the hot counter. Beautiful Christmas tree and Christmas display on entry to the hotel. Situated close to the arena and convenient for the Christmas German market!
Stayed 1 night in Dec 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The cleaner came in my room 3 times from 8am until 10-30am. Check out wasn’t until 11am. So she disturbed my sleep
Stayed 1 night in Dec 2025

6/10 Okay

Craig

Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great! Check in was terrible due to the whole of Leonardo Hotels computer system being out. Finally got a room, not the type I ordered at 00.30. No one’s fault but did mar our trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection was good but our group could not sit together, there were only 6 of us, as the staff were trying to close down a section of the restaurant for cleaning. We ended up on 3 separate tables, not very customer centric.
Stayed 1 night in Dec 2025

4/10 Poor

Kirsty

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Horrendous queue to check in taking over an hour… horrendous queue in the evening for the bar.. minimal staff around.. room had not enough cups towels glasses and bottles of water for us and as we were in the room getting ready another couple entered our room and had also been allocated it !
Stayed 1 night in Dec 2025

2/10 Terrible

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Kim Choy, Shah Alam

Liked: Cleanliness, amenities, property conditions & facilities
Superb in location, Carpark was juts nearby with promo code from hotel, very convenient access to city main attraction with numerous good restaurant nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Clean,roo
Stayed 1 night in Dec 2025

2/10 Terrible

Victoria

What a terrible experience. My husband and I arrived at 3.20 to check in as we had dinner reservations with friends we had not seen for many years at 5pm. Upon arrival the queue to check in was over 100 x people. The queue was snaking all round the lobby and up past the lifts and around. It was chaos. At no point did we see a member of staff. We were told by other queue members that they had been there hours and that all systems were down and everything had to be done manually. My husband and I made decision to book another hotel elsewhere so we could quickly change and get to our reservation. We have been trying to obtain a refund and cancellation through hotels but so far entirely unsuccessfully. This is unacceptable. I have videos of the queue and again 2 hours later where the queue remains unchanged.
Stayed 1 night in Dec 2025

8/10 Good

Mr David

Liked: Staff & service, room comfort
Stay and staff all very good but the mould around the windows is awful and unsightly
Stayed 1 night in Dec 2025

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a hotel that likes to make its customers queue both for check in (awful) and for service at the bar on return from a concert. Pretty dire experience for a supposedly high quality hotel. Best svoided
Stayed 1 night in Dec 2025

6/10 Okay

Stuart

Travelled with group
Liked: Cleanliness
Bar staff service very slow and shampoo was empty in room.
Stayed 1 night in Dec 2025

6/10 Okay

Norma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most things were spot on but, the wait when we got back to hotel after the show for drinks was shockingly bad for such a big hotel chain
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities
Brilliant stay. Would recommend for anything for local concerts. Was a short walk which was ideal. The room was lovely.
Stayed 1 night in Sep 2025

6/10 Okay

Mehul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice decor and bathroom. Bed was too hard for my liking. AC didn't really work and so was too hot. Breakfast and lift access were a nightmare. Too busy.
Stayed 2 nights in Dec 2025

6/10 Okay

Gareth

Stayed 1 night in Nov 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
Good size room that was clean with good amenities. Friendly and helpful staff. Good breakfast but could be more organised.
Stayed 1 night in Dec 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was comfortable and cean, had a well appointed bathroom. Hotel parking for quests cost £18.50, drinks in the hotel were expensive.
Stayed 1 night in Dec 2025

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