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Leonardo Royal Hotel Birmingham

4.0 star property
VIP Access

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Photo gallery for Leonardo Royal Hotel Birmingham

Bar (on property)
Property preview
Reception
Gym
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
245 Broad Street, Birmingham, England, B1 2HQ
  • Place, Broad Street
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior King Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior King Room

9.0 out of 10
Wonderful
(34 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(49 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 2 Double Beds

Superior Double or Twin Room, 2 Double Beds

Superior Double or Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(110 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Leonardo Royal Hotel Birmingham

Hotel with a restaurant, 4-minute walk to International Convention Centre
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Leonardo Royal Hotel Birmingham offers 445 air-conditioned accommodations with hair dryers and irons/ironing boards. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access.

Leonardo Royal Hotel Birmingham 's great location gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill on Broad Street
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have really good things to say about the accommodations, from the comfy beds and spaciousness to the cleanliness and overall comfort
  • Just a 4-minute walk from International Convention Centre and 5 minutes by foot from Library of Birmingham
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Leonardo Royal Hotel Birmingham . Parking is available for a fee.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
The Grill on Broad Street - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 18.50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grill on Broad Street

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 18.50 per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Birmingham Jurys Inn
Jurys Birmingham
Jurys Birmingham Inn
Jurys Inn Birmingham
Birmingham Jurys Hotel
Jurys Hotel Birmingham
Jurys Inn Birmingham Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1824 out of 2859 reviews
Rating 8 - Good. 616 out of 2859 reviews
Rating 6 - Okay. 215 out of 2859 reviews
Rating 4 - Poor. 100 out of 2859 reviews
Rating 2 - Terrible. 104 out of 2859 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tracey

Travelled with family
Liked: Amenities
Overall the hotel was a good place to stay. Friendly, attentive staff. My only complaint is that the room smelled of smoke after it was cleaned
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

SEVERINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All satisfied
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious rooms. AC worked without any issues. Ideal for shopping and utilities arena.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirstin

Stayed 1 night in Oct 2025

6/10 Okay

michelle

Business traveller
Disliked: Amenities, property conditions & facilities
I stayed in this hotel last year for a convention at icc, convenient - but the hotel has seriously gone down hill since last year. Hallways were dirty, couldn’t get a table for dinner as it was over an hour wait, and check-in was not particularly happy and didn’t go beyond other than giving me my card. Breakfast was poor standard. Not sure would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean room with excellent facilities

Staff were very friendly, room lovely and clean with excellent facilities and delicious breakfast with huge variety. Only comment was paintwork not quite finished around the window in bedroom but didn't impact stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. Everything was in its place.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent apart from not being able to get the heating in the room to work.....also we had a very strange smell like blocked toilets on the saturday night....😕
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Really impressed, excellent value and location. Easy parking, very nicely done out hotel and rooms
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and lots of space,
Stayed 1 night in Aug 2025

10/10 Excellent

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Niki

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 1 night in Oct 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, check in and out was easy. Rooms were great. In good time walking distance for the hat we needed.
Stayed 1 night in Oct 2025

8/10 Good

Yasmin

Business traveller
Liked: Room comfort
Great location central to shops and restaurants.
Stayed 2 nights in Sep 2025

2/10 Terrible

Isaac

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed at the Leonardo Royal Hotel from 19 to 21 September and had an appalling experience despite the hotel’s decent location and appearance. I extended my stay specifically to relax after a concert and a few hectic weeks, but instead endured abysmal customer service. On Saturday, I spent most of the day calling room service, at least 7 times, and only once did anyone answer. Reception promised a callback, but none ever came. Paying premium rates to waste my day chasing staff completely ruined my stay. I complained in person and was told I could call reception directly, yet once again no one answered. When I finally managed to order food around 5pm, I was given a glass bottle without an opener. Later, I left my tray outside as instructed and it remained there until the following day. A staff member even visited my room at 9pm, saw the tray, and ignored it. This disregard for cleanliness and hospitality is unacceptable. Instead of resting, I left stressed, frustrated, and regretting ever booking here,. The service fell far below expectations, and I would never recommend this hotel
Stayed 1 night in Sep 2025

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