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Jurys Inn Birmingham

4-star property
245 Broad Street, Birmingham, England (01) 562 1066
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3.8 out of 5
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See all 26 Ebookers Reviews

"The lady who checked us in was excellent, the bed was comfortable and the wifi good, but that is where the good points end unfortunately. The room did ... " More

By a verified traveller on Tue 10 Dec 2019

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Hotel Description

The comfortable rooms at Jurys Inn Birmingham get high marks from our customers. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 445 rooms over 18 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill on Broad Street
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the beds
  • Within a 10-minute walk of International Convention Centre (ICC) and Arena Birmingham

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
€39* Per night/room 9 Dec - 10 Dec

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jurys Inn Birmingham ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Jurys Inn Birmingham

Everyone (17) Couples (4) Family (2)
2 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

7 Feb 2020 by Sadish

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Sadish

Hello there, thank you for leaving a great rating of your stay. I hope we will see you again soon. Kind regards Sadish

3 out of 5

Posted by on 18 Dec 2019

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3 out of 5
The lady who checked us in was excellent, the bed was comfortable and the wifi good, but that is where the good points end unfortunately. The room did not warrant the pricetag. The bathroom was pretty poor, motel 2* at best if Im honest. The hotel parking is more expensive than other carparks within a 1 min walk. The food in the evening was really not good. Home made kids fish fingers were definitly not home made, yet took half an hour to arrive, and came to the table 20mins before the rest of the food. 1 of the items we ordered was sat on the kitchen pass for 15mins, before we actually got it, so it was hardly surprising it was stone cold and dry as a bone. We sent it back and was told a new dish would be made immediately, yet 40mins later, and after watching 4 other tables get their food first, we were still waiting. The staff were apologetic, and when we complained said they would make the manager aware that we were not happy to pay the bill, and granted we were not charged, but we would have preferred to have decent food and pay for it! Breakfast was ok, but many items were empty or low, ie 1 crumpet, french bread basket empty and not refilled, natural yoghurt bowls empty, no smoothies (other than the 1 someone beat us to!) No butter, only 'spread' poor coffee and really poor quality sausages. Not the best experience, and not one we woud want to repeat.

Posted by on 10 Dec 2019

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4 out of 5
Liked the room size but the bedroom was like with a door between two bedrooms. We could hear every conversation, music and noise from next door that means vice versa. Very annoying and the bathroom floor always gets wet after a shower even when curtains are closed properly. A part from that it was okay. Parking onsite is very expensive.

Posted by on 10 Dec 2019

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5 out of 5

Posted by on 3 Dec 2019

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5 out of 5
Location and ease to get to breakfasts had loads choices

Posted by on 17 Nov 2019

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Comment from Hotel Management

22 Nov 2019 by Jurys Inn CX

Thank you for your review. I'm very happy to see that you had a great stay & enjoyed your breakfast. I hope we can welcome you back soon. Alex - Customer Experience Team

3 out of 5
Room was expensive for what is was we had to pay breakfast on top which seemed like a lot for what we ate staff were helpful and the online check system was easy to use. We on the 16th floor right next to the lift shaft and we could hear lifts going up and down all night and all morning was very distracting when trying to sleep. Breakfast was okay very basic for 12.95 each when all we had was a small fried breakfast and a cup of coffee. Room was clean but basic

Posted by on 13 Oct 2019

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3 out of 5
The location was great and the lobby looks nice. The room and bathroom looked old and not very clean.

Posted by on 8 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Sadish

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

21 Sep 2019 by Sadish

Thanks for staying with us. We appreciate your feedback!

About the Jurys Inn Birmingham

Location 245 Broad Street, Birmingham, England B1 2HQ

Renovations + Closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Jurys Inn Birmingham. Parking is available for a fee. This 4-star Birmingham hotel is smoke free.

  • 445 guestrooms or units
  • 18 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham (BHX) (26.7 km / 16.6 mi)
  • Train station: Birmingham Five Ways Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Jurys Inn Birmingham offers 445 forms of accommodation with coffee/tea makers and a hairdryer. 28-inch Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

The Grill on Broad Street – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 14.20 per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Jurys Inn
  • Jurys Birmingham
  • Jurys Birmingham Inn
  • Jurys Inn Birmingham
  • Birmingham Jurys Hotel
  • Jurys Hotel Birmingham
  • Jurys Inn Birmingham Hotel Birmingham
  • Jurys Inn Birmingham Hotel
  • Jurys Inn Birmingham Birmingham
  • Jurys Inn Birmingham Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.