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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Twin Room, 2 Single Beds
Reception
Lobby lounge
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, International Convention Centre
    ‪14 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(72 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.6 out of 10
Good
(25 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
ibis budget Birmingham Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,354 reviews
The price is €37
includes taxes & fees
26 Feb - 27 Feb
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 7 meeting rooms, and a conference center
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

mandeep

Stayed 1 night in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Arunesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room. Clean
Stayed 1 night in Nov 2025

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and tidy great location
Stayed 1 night in Oct 2025

4/10 Poor

yungyun

Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Rooms need updating and beds are small and cheap Staff were nice but clearly overworked
Stayed 1 night in Nov 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Great centrally located hotel with onsite parking, easy checkin, comfy bed, large bathroom and breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

sinyee

Travelled with group
Liked: Amenities, property conditions & facilities
room is ok but my room is just opposite to the night club :-( Noise with disco music and many people shout around 4am when the disco closed !
Stayed 1 night in Oct 2025

4/10 Poor

Jeanette

Disliked: Amenities
Disappointing that staff took up all the car parking spaces. We had to wait until shift change to park up, meaning we had to pay for the public car park first. Pillows in the room were like sleeping on bricks. Walls so thin I could hear the neighbours farting. Rooms ridiculously hot.
Stayed 1 night in Nov 2025

6/10 Okay

Leisha

Liked: Staff & service
Disliked: Amenities
Overall, it’s ok for a few nights. The lobby is fine. The breakfast is hot and plentiful. It’s also a very reasonable price. The breakfast staff works hard. The room was ok. The bed frame in our room was broken tho. Housekeeping staff were nice. The 3rd floor carpeting is DISGUSTING. I mean it’s AWFUL! The staff were all kind except Claudia. She is rude, unwelcoming and shouldn’t be in customer service. Management should step in and do some serious work on the carpet and that one staff members attitude. She made me cry at one point. Other than that, it’s a decent place to stay. mdisgusting!
Stayed 1 night in Nov 2025

8/10 Good

Mario

Stayed 1 night in Sep 2025

6/10 Okay

Leisha

Liked: Staff & service
It’s in a great location! Price is very good and overall it’s a decent place to stay while visiting Birmingham. Breakfast is pretty good, too.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check-in, clean comfortable room. I did not use bar or take breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Liked: Cleanliness
Hotel looks tired. It was clean however . Car parking was very tight.
Stayed 1 night in Oct 2025

6/10 Okay

Leisha

It’s in a wonderful location for seeing the Ozzie Osbourne sites and the Christmas Market. It’s located a 3-5 min walk from the main train station and it’s in China town. All of that is wonderful. The front lobby is clean and overall nice. The staff were great until today. I was bothered 3x at breakfast about paying I had already paid the night before. It was finally found and they apologized. By that time, I was already upset. The breakfast is hot and plentiful. We were happy with the breakfast and the price. Our bed frame was broken and the 3rd floor carpets are HORRIBLY dirty. ag. b at
Stayed 2 nights in Oct 2025

4/10 Poor

Lynsey

Travelled with group
Disliked: Cleanliness, amenities
The rooms are extremely basic and dated, especially in comparison to the reception, lobby and breakfast area downstairs. No lock on the bathroom. Everything just felt a bit grubby.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a one night stay. Will definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Tze Wah

Liked: Cleanliness, staff & service, amenities
Overall hotel facilities and services were good
Stayed 1 night in Oct 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities
The staff were all very helpful and courteous. The room was small but adequate for our stay. Immaculately clean. The breakfast was very good
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money, clean comfortable room. Centrally located with parking. Staff were excellent
Stayed 1 night in Oct 2025

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Alexi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend

I arrived at midnight to check-in, there was an issue with them finding my booking even though I had all the appropriate confirmation etc. It took around 30 mins to sort, throughout which I was just sat in the lobby waiting and other costumers were being served before. The room was very sad and tired, the carpet was rough, dirty and discoloured - there was dust coming out of a bed headboard? Just overall very meh and would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely and clean. Staff were friendly
Stayed 1 night in Oct 2025

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