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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

A modern bar area with a circular ceiling design, a bar counter with a black and white mural, and multiple hanging pendant lights.
A modern lounge area with a red sofa, white and blue chairs, and a small table.
A modern bar area with a circular ceiling design, a bar counter, stools, and a pizza menu.
The exterior of the ibis Birmingham City Centre hotel with a prominent red and white sign, large windows, and two symmetrical potted plants at the entrance.
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, Bullring & Grand Central
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Broad Street
    ‪12 min walk‬
  • Airport, Birmingham (BHX)
    ‪33 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a wooden shelf with a hat and a bag.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(83 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Twin Room, 2 Single Beds

7.6 out of 10
Good
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
ibis budget Birmingham Centre
Birmingham City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.8 out of 5, Good, 1,450 reviews
The price is €37
includes taxes & fees
26 Jul - 27 Jul
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 7 meeting rooms, and a conference center
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 per person
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1005 reviews
Rating 8 - Good. 333 out of 1005 reviews
Rating 6 - Okay. 196 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, allowed us an early check in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

WAI SHAN

Liked: Cleanliness, staff & service, amenities
Friendly staff and the best location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Brilliant location and near to plenty of bars and restaurants. Staff were really efficient and friendly at check-in. Comfy bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stop at this hotel when visiting Birmingham. Clean bright room, smooth check in, friendly staff and lovely buffet breakfast. The underground parking is also useful, but be aware that the entrance is very tight. Well definitely stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location for arena and train station.
Stayed 1 night in Apr 2026
Verified

8/10 Good

David

Liked: Cleanliness
Good location. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Staff & service
Very helpful front desk staff
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Good location close to the train station and plenty of places to eat. Rooms dated and quite small but clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

EOIN

Liked: Staff & service
Close to the train station and bullring shopping centre. Hotel is basic but convenient for short stays
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities
Everything was good, clean room, polite and helpful staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Glenda

Liked: Staff & service, amenities, property conditions & facilities
Clean room and really comfy bed! Staff were very friendly and helpful. We had food in the evening in the room which was good quality and value for money. Would stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lisa

Liked: Staff & service, amenities
A good basic hotel. Could hear neighbours kids screaming through the walls though. Good location for central Birmingham. Ok for the price.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
For the price, you can’t complain. Place is a little dated but clean and staff great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast and connected easily. Room good lay out and efficient. Had everything I needed
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and friendly
Stayed 1 night in Jan 2026
Verified

6/10 Okay

elizabeth

Liked: Staff & service
Staff all really friendly andhelpful..breakfast good..rooms are very basic and definitely look likea budget room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location : ideal for station. In Chinatown so many restaurants to choose from. Also close to centre for shopping, museums, canal & entertainment. Staff were all excellent, very welcoming, friendly and helpful. Room for 3 was very spacious, basic but had all we needed. Clean and quiet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Car parking was a plus in city centre location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Standard room. Good breakfast. Bed a uncomfortable, it had a mattress topper to hide the bumpy mattress. I would stay here again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Great centrally located hotel with onsite parking, easy checkin, comfy bed, large bathroom and breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights at the Ibis mainly for proximity to New Street station but I was pleasantly surprised by the clean feel from reception to room. Welcoming staff on arrival and at breakfast. Room v small but had all I needed, including bedside shelf and wardrobe space, which so many city hotels don't. Breakfast fine and loads of eateries within 5-minute walk.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for station, shops & theatre. It is central to lots of pubs & clubs so brace yourself for background noise late into the early hours! Other than that can't fault it
Stayed 1 night in Mar 2026

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