Ibis Birmingham New Street Station Hotel

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Housekeeping

Explore the area

21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST

Bullring & Grand Central
‪7 min walk‬
International Convention Centre
‪20 min walk‬
Utilita Arena Birmingham
‪20 min walk‬
Birmingham (BHX)
‪30 min drive‬

Room options

Family Room, Multiple Beds

Sleeps 3
1 Double Bed and 1 Twin Bed

Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

20 May - 21 May

About this property

Hotel with a conference center, a quick walk to O2 Academy Birmingham

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.

Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, 7 meeting rooms, and a conference center
Guests have great things to say about the helpful staff and the location
Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Secured, covered parking on site (GBP 15 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

Billiards/pool table
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

7 meeting rooms
Conference centre
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar in shower
Grab bar near toilet
Lever door handles
Lift
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

100% renewable energy
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

HDTV

Food and drink

Coffee/tea maker
Electric kettle
Restaurant dining guides

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Fan
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Maximum 1 pets
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
Covered self parking fee: GBP 15 per night
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street

Ibis New

Ibis New Hotel Birmingham Centre Street

Ibis Birmingham Centre New Street Hotel

Ibis Birmingham City Centre Hotel Birmingham

Ibis New Street Hotel

Ibis New Street

Ibis Birmingham New Street Station Hotel Hotel

Ibis Birmingham New Street Station Hotel Birmingham

Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Simon

Business traveller

5 Feb 2025

Liked: Staff & service, room comfort

Comfortable Budget City Centre Location

Convenient for city centre. Basic low cost accommodation with no frills. Comfortable and quiet, although walls a bit thin between rooms

Stayed 2 nights in Feb 2025

10/10 Excellent

Shelagh

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short theatre stay

The service from received each member of staff at the Ibis was professional, friendly and went out of their way to ensure we thoroughly enjoyed our stay. Nothing was too much trouble. thank you

Stayed 2 nights in Feb 2025

10/10 Excellent

John

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

6/10 Okay

Lynn

Travelled with family

3 Feb 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Rooms tired, bed wobbling and felt unstable

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

3 Feb 2025

Stayed 2 nights in Jan 2025

8/10 Good

Zoe

2 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Simon

31 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

JOSEPH

31 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

2/10 Terrible

Emma

30 Jan 2025

Disliked: Property conditions & facilities, room comfort

Noisy nightclub under hotel

Terribly outdated rooms. Hotel is above a nightclub that plays music until 4am. The music can be heard through the hotel corridors so a lot of rooms will be affected. Read the description on ibis itself.

Stayed 1 night in Jan 2025

2/10 Terrible

CHRISTOPHER

25 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Worst hotel stay I’ve ever had! I’d have been far better in travelodge but thought this would be a step up - it was a many steps down! I’ve stayed in many hotels of varying ratings and cost but this was beyond poor even for the price. The reception is deceptive because once you step out of the lift it’s like some sort of dated office block. The rooms are a horrible mix of cheap looking wood, dated furnishings and textured walls that look like a back street hostel. TV didn’t work. Thinnest duvet and most terrible bed I’ve ever encountered. Basic in its most raw form. To make it worse there is nothing on the hotels.com page or in reception that states that the hotel sits above a load of nightclubs so sleep was impossible up to closing time around 3am. Second stay at an Ibis and both stays have been poor.

Stayed 1 night in Jan 2025

4/10 Poor

Rosa

Travelled with group

23 Jan 2025

Disliked: Property conditions & facilities

The TV in my room was not working when I arrived- I reported this to reception who said they would send someone to look at it. I waited over an hour but no one arrived - I sent a Whatsapp message to the hotel reception but got no reply -after another 30 minutes I went back down from the 4th floor to reception to complain.. Only then did a member of staff actually follow me to my room. The problem was the batteries in the remote control had to be replaced so off she went again to do this which involved another 15 minutes. All in all I was over 2 hours trying to sort this out. I am 76 years of age & the last thing I wanted to be doing was going up & down to reception at the end of a very long day. The key cards for my room were very unreliable & at times did not work which meant that I had to visit reception again on more than one occasion to get these replaced.I used the sink in the bathroom to wash my hands & the plug just stuck which meant that I could not drain the water away - another trip to reception to report this !!!!! The quality of the breakfast left a lot to be desired & was not worth the money. I ended up eating very little which is unusual for me. .

Stayed 3 nights in Jan 2025

10/10 Excellent

HAFID

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff

Stayed 1 night in Jan 2025

8/10 Good

Catherine

20 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Kirsten, Saxapahaw

19 Jan 2025

Stayed 5 nights in Jan 2025

8/10 Good

Leo

Travelled with family

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall positive good value stay

Nice decor downstairs, friendly staff, good value breakfast. Room was pretty small and a bit tired in comparison to the shared areas of the hotel. It was clean though and the shower was good.

Stayed 1 night in Jan 2025