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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Lobby lounge
Restaurant
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, International Convention Centre
    ‪14 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(72 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.6 out of 10
Good
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
ibis budget Birmingham Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,348 reviews
The price is €35
includes taxes & fees
19 Feb - 20 Feb
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 7 meeting rooms, and a conference center
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a one night stay. Will definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Tze Wah

Liked: Cleanliness, staff & service, amenities
Overall hotel facilities and services were good
Stayed 1 night in Oct 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities
The staff were all very helpful and courteous. The room was small but adequate for our stay. Immaculately clean. The breakfast was very good
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money, clean comfortable room. Centrally located with parking. Staff were excellent
Stayed 1 night in Oct 2025

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Alexi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend

I arrived at midnight to check-in, there was an issue with them finding my booking even though I had all the appropriate confirmation etc. It took around 30 mins to sort, throughout which I was just sat in the lobby waiting and other costumers were being served before. The room was very sad and tired, the carpet was rough, dirty and discoloured - there was dust coming out of a bed headboard? Just overall very meh and would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely and clean. Staff were friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

6/10 Okay

ALLAN

Liked: Amenities
Location
Stayed 2 nights in Oct 2025

8/10 Good

Michelle, Hadleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was ideal for a concert at the Academy, and very close to the train station. It was a bit noisy as it’s in quite a lively area in the heart of China Town, but not enough to bother us. Room was very basic and a bit dated, but was fine just to sleep in after going out for the night. The staff were friendly and helped direct us to an alternative carpark as the hotel carpark was full when we arrived.
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very noisy and hot hotel

Due to the location we knew it would be noisy at night but it was exceptionally noisy. We could not open the windows to let in fresh air or cool the room down because of the noise - it was so hot in the room that none of us slept much at all
Stayed 1 night in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
I was driving and finding it difficult to locate the hotel. I tried to phone but no individual number, just a global centre which rang off!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

8/10 Good

Viviane

Business traveller
Liked: Staff & service, property conditions & facilities

Great location, lovely staff. City noises.

Great central location for Birmingham and easy to find even by car. Extremely limited parking at the hotel (less than 20 spaces). Room was small but functional. Some cobwebs on the ceiling so cleanliness not as expected. All staff were very polite and acknowledge me instantly, very pleasant. My room was on the second floor and at night you could hear the sound from a nearby club so for light sleepers, not ideal.
Stayed 1 night in Oct 2025

8/10 Good

Akinsola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. No ironing facilities in the room. Will have to go and iron in a small windowless room at the end of the corridor which feels a bit stuffy. Close to lots of restaurants and within walking distance of good shopping. Okay hotel in general just jot sure of suitability for business travellers. Parking onsite but very limited and cramped and bigger cars will struggle. Good hotel if the car is small and only a night or two.
Stayed 4 nights in Sep 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Polly

Travelled with family
Liked: Cleanliness, staff & service

Good for the price but can be noisy

Be warned. The hotel is on top of a bar/club. If you visit at the weekend and are allocated a room at that side of the hotel, then you will be partying too until 3am! There is a warning on their direct site but not on any 3rd party site. Luckily (after being offered ear plugs) we were moved to a room on the other side of the building. This was far more peaceful, it was very affordable, clean, beds were comfy, big towels and friendly staff. This is a no frills hotel, located in the very central China Town area. Good for the very affordable price.
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wae very clean and tidy. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

8/10 Good

Dean

Stayed 2 nights in Sep 2025

10/10 Excellent

Martyn

Stayed 1 night in Sep 2025

4/10 Poor

Claire

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby hotel, tiny shower room smelt of sewerage, area poor
Stayed 3 nights in Sep 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
My room and mattress stunk of wee i slept in my clothes with a towel on the duvet as the smell was realy bad
Stayed 1 night in Sep 2025

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