Ibis Birmingham New Street Station Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Twin Room, 2 Single Beds
Reception
Exterior
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

Family Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

8.4 out of 10
Very good
(47 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, a quick walk to O2 Academy Birmingham
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 7 meeting rooms, and a conference center
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1002 reviews
Rating 8 - Good. 345 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and every member of staff was accommodating. What a pleasure it was to stay here. I didn’t like the parking under the building, but the staff were very helpful with this and went above and beyond to help me.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly approachable staff, clean large family room. The noise from the neighbouring building was a little off putting at first but not really a problem.
Stayed 1 night in Feb 2025

6/10 Okay

DANIEL

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Awais

Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in and was able to get in the room after a tiring journey before 3pm. Clean room and always comfortable. Area around the hotel is vibrant and extremely noisy at night. Hotel is not soundproof.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beside china dining and main shopping centre, train
Stayed 3 nights in Mar 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities
The room was red hot, the light took an age to come on in the bathroom, the bed was rock hard and the bathroom was so shabby it felt unclean. On a positive note, breakfast was fine and the hotel is a two minute walk to New Steet station, and very accessable for everything, which was what I needed on this trip.
Stayed 1 night in Mar 2025

2/10 Terrible

Abinye

Disliked: Cleanliness, staff & service, property conditions & facilities
You guys need to start by having a telephone line and a fridge first
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with group
Solid budget option with good location very close to New street
Stayed 1 night in Mar 2025

8/10 Good

Adam

Stayed 1 night in Feb 2025

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities
The room was comfy enough and the staff were all wonderful but the hotel is located in the middle of a restaurant/nightclub block so there’s a constant thump thump of music late into the night. Very handy for New St Station though and no shortage of places to eat.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Trevor

Disliked: Property conditions & facilities
A 3.00pm check in is a absolute NO... 4 hours i had to walk about Birmingham before i got to my room.. This has put me off ever staying here again... .plus side of the stay the handle on the shower broke i went a seen a cleaner and she had a handyman at my room in 3mins to fix shower
Stayed 1 night in Mar 2025

8/10 Good

Runtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sophie

Stayed 1 night in Feb 2025

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Loud loud vibrating music until 4am. No sleep

Avoid this hotel. Some rooms are either directly above or adjacent to a nightclub. Not only music but also vibrations from the bass. Music goes on until 3.50am. Room’s uncomfortable and stuffy as windows cannot be opened. I wouldn’t stay here again for free if offered
Nightclub from window
Nightclub from window
Nightclub from 
Window
Mouldy milk
Stayed 1 night in Mar 2025

8/10 Good

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Not much else to add
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025