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 Birmingham • 1 Room
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Holiday Inn Birmingham City Centre, an IHG Hotel

3-star property
Smallbrook, Birmingham, England (01) 562 1066
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4.1 out of 5
Very good!
See all 12 ebookers Reviews

"Stayed several times now and no complaints. Great location, great breakfast and friendly staff " More

By a verified traveller on Sat 04 Feb 2023

Points Of Interest

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€73* Per night/room 2 Jun - 3 Jun

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Holiday Inn Birmingham City Centre, an IHG Hotel. During your stay, you're just a quick walk from O2 Academy Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from O2 Academy Birmingham and 5 minutes on foot from The Mailbox
  • Pets welcome for a fee

Holiday Inn Birmingham City Centre, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Birmingham City Centre, an IHG Hotel

Everyone (7) Couples (2) Family (1)
5 out of 5
Stayed several times now and no complaints. Great location, great breakfast and friendly staff

Posted by on 4 Feb 2023

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Comment from Hotel Management

10 Feb 2023 by Marc Marquez

Good afternoon,Thank you for taking the time to review your recent stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again.Kind regards,The Reservations department

5 out of 5

Posted by on 14 Nov 2022

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4 out of 5

Posted by on 6 Jun 2022

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4 out of 5
The room was quite small, but ok for 1 person. Reception customer service was amazing but the two guys in the restaurant on thursday evening were outstanding, that was 5star service.

Posted by , from Uk on 15 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Sue

Dear Jo, What a wonderful review, We hope to be able to welcome you back again soon.

4 out of 5
Great location. Good value for money. Friendly staff.

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Guest Relations Manager

Dear Guest, Thank you for taking the time to review about your stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I thank you for staying with us and look forward to seeing us again soon. Kind Regard's, Shannon

3 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Holiday Inn Reservations

Thank you for your feedback!

4 out of 5
Good value , good location. Close to town centre and railway stations.

Posted by on 23 Nov 2019

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Comment from Hotel Management

17 Dec 2019 by Guest Relations Manager

Dear Guest, Thank you for your kind words. Its definitely a boost for us when we receive feedback such as this. We look forward to your return visit. Kind Regard's, Shannon

3 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

28 Oct 2019 by Guest Relations Manager

Dear Guest, Thank you for your rating. I am sorry to see your stay did not meet your expectations however I do hope we can welcome you back to make your next stay better. Kind Regard's, Shannon

5 out of 5

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Kind Regards Tamica - Guest Relations Manager.

Dear Anonymous, Thank you for your 5* review, I am very pleased that the hotel met your expectations during your visit. I look forward to seeing you again in the near future.

3 out of 5
La chambre attribuée au départ au 3ème donnait sur le système d’aération qui fait un bruit de fond de manière continue. J’ai dû accepter une chambre de catégorie inférieure plus petite mais rénovée au 5ème étage. Le ménage du deuxième jour après mon arrivée n’a pas été fait alors que j’ai quitté la chambre à midi et demie et laissé la pancarte prévue à cet effet. Le lendemain j’ai moi-même été solliciter la personne chargée du ménage. Points positifs : le petit déjeuner avec des fruits frais, de bons plats chauds et de la viennoiserie mais très peu de fromages. J’ai demandé à libérer la chambre à midi au lieu de 11 heures ce qui a été immédiatement accepté.

Posted by on 4 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Marc Marquez

Dear Amir,Thank you for taking the time to rate your recent stay in our hotel. All your comments and ratings are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We value you as a guest and hope to have another opportunity to provide you with much better experience.Kind regards,In-house Reservations Department

About the Holiday Inn Birmingham City Centre, an IHG Hotel

Location Smallbrook, Birmingham, England B5 4EW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Birmingham New Street Station (0.2 km / 0.2 mi)
  • Metro station: Grand Central Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Birmingham City Centre, an IHG Hotel offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 11:00 AM.

Holiday Inn Birmingham City Centre, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIRMINGHAM CITY CENTRE Holiday Inn
  • Holiday Inn BIRMINGHAM CITY CENTRE
  • Holiday Inn Hotel BIRMINGHAM CITY CENTRE
  • Holiday Inn Birmingham City Centre Hotel
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham
  • Birmingham City Centre, An Ihg
  • Holiday Inn Birmingham City Centre
  • Holiday Inn Birmingham City Centre an IHG Hotel
  • Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
  • Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.