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Clayton Hotel Birmingham

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Birmingham

Premium bedding, in-room safe, desk, soundproofing
Meeting facility
Reception
Premium bedding, in-room safe, desk, soundproofing
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
85 Albert Street, Birmingham, England, B5 5JE
  • Place, Bullring & Grand Central
    ‪6 min walk‬
  • Place, The Mailbox
    ‪13 min walk‬
  • Place, Utilita Arena Birmingham
    ‪4 min drive‬
  • Airport, Birmingham (BHX)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

8.2 out of 10
Very good
(37 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive King

Executive King

Executive King

7.4 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King & Single room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King & Single room

8.4 out of 10
Very good
(22 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Clayton Hotel Birmingham

Hotel with a restaurant, 7-minute walk to Bullring & Grand Central
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and dry cleaning.
Clayton Hotel Birmingham offers 218 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Clayton Hotel Birmingham's great location. During your stay, you're just a quick walk from Bullring & Grand Central. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Grill Restaurant, a brasserie that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Bullring & Grand Central and Birmingham Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Clayton Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Grill Restaurant - This brasserie specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Alvar Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM; GBP 14 per stay; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alvar Bar
  • Grill Restaurant

Things to do

  • Gym
  • Piano

Family friendly

  • In-room cot
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • One of the dining venues
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 14 per stay (1640 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clayton Birmingham
Hotel La Tour Birmingham
La Tour Birmingham
Hotel Tour Birmingham
Hotel La Tour
Clayton Hotel Birmingham Hotel
Clayton Hotel Birmingham Birmingham
Clayton Hotel Birmingham Hotel Birmingham

Reviews

Clayton Hotel Birmingham Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Stayed 1 night in Aug 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Khalid

Travelled with family
Liked: Cleanliness, staff & service

Decent but lots of exterior construction

Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer
Stayed 4 nights in Jul 2025

6/10 Okay

Camika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Weekend Family Stay

The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really enjoyed our last stay here but very poor this time. Air conditioning wasn’t working and didn’t realise until 11pm when came back to room and too late to complain to reception and had heard reception telling someone on check in that hotel was fully booked. It was too hot for us to sleep and there was also a constant buzzing from the bathroom. Reception said there should have been a fan in the wardrobe but there wasn’t. Breakfast excellent but stifling heat in room and no opening windows and roadworks outside hotel spoilt the experience
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Very good standard for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often, well situated for clubs and gay quarter
Stayed 1 night in May 2025

6/10 Okay

Lucas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice and clean but the service was poor because check in was at 3 , we had an event a 6 and didn’t get my room until 5 o’clock
Stayed 1 night in Jul 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again! Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September! Sophie & Family
Stayed 1 night in Jul 2025

10/10 Excellent

Banguna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Dirty carpet

We stayed for one night. No parking on site had to park and walk to hotel..carpet in the room was really dirty and stained, back of bathroom door was chipped and broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Hood
Stayed 1 night in Jul 2025

2/10 Terrible

Shushill

Stayed 1 night in Jun 2025

6/10 Okay

Phil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Our first room was lovely and clean and the climate control was working well to keep it cool on one of thr hotest days of the year. However at approximately 9pm road resurfacing started to happen outside our room. By 10pm i had had enough and went to reception. They apologised and attempted to move us into a different room on the otherside of the hotel. However this didn't have any working climate control and no way to open a window. So it was back down to reception with all our luggage. When a manager eventually arrived he offered us a choice of 2 rooms one 2 doors down from our original room and then a suite which had barely working climate control. We opted for the suite as at least we would be able to get some sleep. I was very disappointed as i specifically chose the Clayton brand having stayed with them in Dublin many times and always having good service/facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 1 night in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at desk very helpful. Breakfast good quality and quantity. Area around the hotel was a building site. Would like the hotel to have make further help to clients trying to find the way in and having to walk around the whole hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Ishrat

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund requested

I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms. The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly. Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
Stayed 1 night in Jun 2025

4/10 Poor

andrew

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Checked in on hottest day of year - air con not working, call reception initally wanted me just to use fan in room, explained this not acceptable, requested to move room, they then took half an hour and 2 more calls to see where they where to move my room after confirming that AC was working. I was then late for my dinner reservation and when i returned to my room late in evening found that the AC whilst turned on did not get cold and room was extremely unpleasant for the while night. P.s this is the first time i have ever left a negative review!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience in 2025.

It was a very terrible Experience. The air conditioning wasn't working and they knew yet they checked me in. I sweated all through in the room 436 I was given. I made several complaints but nothing was done. I had to leave to go search for another hotel and no compensation whatsoever was given.
Stayed 2 nights in Jun 2025

4/10 Poor

Jasbir

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overnight stay

Sir Conor working requested fans several time took them over 8 hours to provide them After several calls
Stayed 1 night in Jun 2025

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