37.0% Based on 2965 reviews TripAdvisor traveller rating 3 out of 5

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Hotel Description

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

TVs with cable channels are featured in all 870 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Room service, safes, and hairdryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and a business centre. Added amenities include a coffee shop/café, concierge services, and a 24-hour front desk. Full breakfast is available. There's also the convenience of valet parking.

Places within a short walk of this 3-star The Loop hotel include Museum of Contemporary Photography and Fine Arts Building.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€171 per night

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

37.0% of guests recommend out of 2965 reviews

Excellent 282
Good 858
Average 879
Poor 459
Terrible 487
Value <span>3.0</span> out of 5
Rooms <span>3.0</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include A business centre and meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference rooms. A fitness centre, multilingual staff, and gift shops/news stands are also featured at the business-friendly Congress Plaza Hotel. Parking is available for a fee.

  • 870 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 20 conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (31.6 km / 19.6 mi)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.3 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 forms of air-conditioned accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Chicago's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Congress Plaza Hotel has 2 restaurants serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD16 and USD20 per person (approximately)
  • Self-parking fee: USD44.00 per day (in/out privileges)
  • Valet parking fee: USD49.00 per day (in/out privileges)
  • Early check-in fee: USD49.00
  • Late check-out fee: USD59.00
  • Refrigerator fee: USD10.00 per night
  • Rollaway bed fee: USD20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel
  • Congress Plaza Chicago
  • Congress Plaza
  • Congress Hotel Chicago
  • Hotel Congress Plaza

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.