Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Banquet hall
Property preview
Exterior detail
Standard Suite, 1 King Bed, Lake View, Lakeside
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(212 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(545 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(126 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(69 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(55 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(146 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

Similar properties

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4303 out of 9689 reviews
Rating 8 - Good. 2601 out of 9689 reviews
Rating 6 - Okay. 1486 out of 9689 reviews
Rating 4 - Poor. 714 out of 9689 reviews
Rating 2 - Terrible. 585 out of 9689 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old charm, lots of history. Rooms are ok. Great location.
Stayed 2 nights in Sep 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Great location and view. Everyone was pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and helpful. Great location near park and places for breakfast. Close to transportation. The hotel is a little dated but has character.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

DEBRA, Saint Paul

Stayed 3 nights in Sep 2025

6/10 Okay

DEBRA, Saint Paul

Travelled with partner
Liked: Cleanliness, amenities
The only thing I disliked was the air conditioning. We had it on all the time but the room was always warm.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

10/10 Excellent

Ralph

Liked: Amenities
Great
Stayed 1 night in Jul 2025

6/10 Okay

Madison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Aracely

Stayed 1 night in Sep 2025

10/10 Excellent

Blaise Martin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great. The view from our room overlooking the Buckingham Fountain and Grant Park could be a tourist attraction on its own.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Anav

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable room. Outstanding lounge and restaurants. Friendly and helpful staff. Easy access to the L trains and Lyft as well as a parking garage nearby. Many shops within walking distance. Definitely recommend.
Stayed 8 nights in Sep 2025

6/10 Okay

caroline

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Ok but decor tired and service only average

I’m a good location with views into the lake. Rooms are looking very tired and the ironing board I had in my room fell to bits. There was no restaurant service whilst I stayed. I was not told this when I checked in and only found out when I ordered lates room service
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Stayed 2 nights in Jul 2025

8/10 Good

James

Stayed 4 nights in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa, Farr West

Stayed 1 night in Sep 2025

10/10 Excellent

Ines Yadira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking situation is ridicules, hallways carpet very filthy. I understand it’s an older hotel but needs to be kept up. Bathroom door didn’t even close.
Stayed 2 nights in Sep 2025