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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Lobby
2 restaurants; breakfast served
Banquet hall
2 bars/lounges, sports bar, sports bar
Junior Suite, City View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, State Street
    ‪3 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(238 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a bed, a desk with a lamp, a chair, and large windows with curtains.

Queen Room

  • Sleeps 2
  • Free wired internet

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(581 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(511 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(135 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(77 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(60 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Queen Room, Interior View

A hotel room with a bed, two bedside tables, a desk, a chair, and a window with curtains.

Queen Room, Interior View

  • Sleeps 2
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(166 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Congress Plaza Hotel

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 3 buildings
  • Banquet hall
  • Built in 1893
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4545 out of 10129 reviews
Rating 8 - Good. 2664 out of 10129 reviews
Rating 6 - Okay. 1568 out of 10129 reviews
Rating 4 - Poor. 739 out of 10129 reviews
Rating 2 - Terrible. 613 out of 10129 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value with plenty to offer from check in to check out
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is well worth the affordable price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
fantastic place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel, nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff were very nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite , our room was clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel but in a great location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Cool historical hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful historic hotel with clean, updated rooms.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

James

Wonderful hotel close to a lot.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and historic. My absolute favorite place to stay in Chicago!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always clean, staff friendly and conveniently located for running races that begin in grant park
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rodolfo

Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!! Very friendly staff that are so appreciative when given a tip!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
Nice quiet hotel walking distance to a lot of the tourist hot spots. Hotel was nice, could use some cleaning. Hotel is magnificent.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shopping and restaurants. Clean hotel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Octavia

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff and a nice view of the city, close to a ton of things in the area!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Clean rooms ,great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jocelmarie

Liked: Cleanliness, staff & service
The room is cozy and decent
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed in was clean and beautiful! The building had so many beautiful features
Stayed 2 nights in Mar 2026