Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Lobby
2 restaurants, breakfast served
Junior Suite, City View | City view
Banquet hall
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(213 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(555 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(128 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(70 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(55 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(148 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

Similar properties

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4409 out of 9873 reviews
Rating 8 - Good. 2632 out of 9873 reviews
Rating 6 - Okay. 1509 out of 9873 reviews
Rating 4 - Poor. 717 out of 9873 reviews
Rating 2 - Terrible. 606 out of 9873 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

Travelled with family
Disliked: Amenities
Tolerable
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristopher

Liked: Staff & service, amenities
At check-in the room that was assigned to us was still dirty with dirty towels in the bathroom floor. When going back down to address the issue the front office lady was nice and straight to the point in making sure we got taken care of and she put us in a different room! Pleased with our experience
Stayed 3 nights in Nov 2025

8/10 Good

Heidi

Stayed 2 nights in Sep 2025

6/10 Okay

Erika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay there again. Its bad and honestly a cheaper hotel is better. Breakfast consist of yogurt donut and cornflakes coffe. Every day. Elevators to old. Breakfadt area need repair. Bathroom nedd repair. Staff bad when order linch made me go to the bar to pick up my food. Hate the experience. N we ver again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Trisha

Stayed 1 night in Nov 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was courteous
Stayed 1 night in Nov 2025

2/10 Terrible

Vincenzo

Stayed 1 night in Nov 2025

10/10 Excellent

Meredith

Stayed 3 nights in Oct 2025

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness
We stay at the Congress every time we go to a Bears game. Best location for the price. The room has minimal amenities and our TV was tiny. You're staying in a hotel that was built in the early 1900s or earlier, and the rooms have that feel, but the are always quiet.. The floor was laminate, which I like. The bar is ridiculously expensive. I stay there with my buddy when we go to games because of the great location, and we just go there to sleep after going out. It's perfectly fine for us, but if I was taking my wife, I would choose something nicer.
Stayed 2 nights in Nov 2025

10/10 Excellent

James, Farmers Branch

Stayed 4 nights in Nov 2025

10/10 Excellent

Felix

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Kasey

Travelled with partner
Liked: Cleanliness, amenities
Decent room but bathroom shower head was duct taped together which was disappointing along with the AC not working. But besides that it was an okay stay.
Stayed 1 night in Nov 2025

6/10 Okay

Brad, Marina

Disliked: Cleanliness, property conditions & facilities
Your doorman, Steve, is exceptionally friendly and helpful. It was such a pleasure to meet him and speak with him every morning. He helped brighten my day and alerted me to ways to save money. I killed a large cockroach in my bathroom on the 11th floor. The iron in my room left dark black stains on my white shirt.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaiah

Stayed 1 night in Nov 2025

6/10 Okay

Yaman, MAHOMET

Travelled with family and small children
Disliked: Property conditions & facilities
Third time staying at Congress. But this time we were a bit disappointed with the condition of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris, Chicago

Stayed 1 night in Nov 2025

8/10 Good

Tumenjargal

Liked: Cleanliness, amenities, property conditions & facilities
It was fine in general. Location was great but view was not perfect just fine
Stayed 1 night in Oct 2025

6/10 Okay

Valerie

Cable/smart TVs with remotes that work
Stayed 1 night in Nov 2025

8/10 Good

Tyler

Stayed 3 nights in Oct 2025

10/10 Excellent

Raelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Nov 2025

8/10 Good

Kazushige

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It took 10 min to get hot shower. Other than that, the hotel was excellent.
Stayed 2 nights in Nov 2025

6/10 Okay

sunil

Travelled with group
Disliked: Property conditions & facilities, room comfort
Great location. Poor quality. Dilapidated doors and bathrooms
Stayed 1 night in Nov 2025

6/10 Okay

Dominica

Travelled with family
Liked: Cleanliness, amenities
Clean room, friendly staff but was a domestic dispute next door and I was a bit afraid.
Stayed 1 night in Nov 2025

10/10 Excellent

Yingyi

Liked: Cleanliness, amenities, property conditions & facilities
It's good
Stayed 3 nights in Oct 2025

2/10 Terrible

erin

Stayed 2 nights in Oct 2025