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DoubleTree by Hilton London Victoria

4.0 star property

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Photo gallery for DoubleTree by Hilton London Victoria

Property entrance
Reception
View from room
In-room safe, desk, laptop workspace, blackout curtains
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
2 Bridge Place, Victoria, London, England, SW1V 1QA
  • Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Buckingham Palace
    ‪12 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London (LGW-Gatwick)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, 2 Single Beds

Family Triple Room, 2 Single Beds

Family Triple Room, 2 Single Beds

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Deluxe)

Premium Room, 1 King Bed (Deluxe)

Premium Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

8.2 out of 10
Very good
(18 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

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Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,738 reviews
The price is €178
includes taxes & fees
14 Sept - 15 Sept
Hotel Riu Plaza London Victoria

About this property

DoubleTree by Hilton London Victoria

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
DoubleTree by Hilton London Victoria offers 251 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London Victoria. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 13 minutes by foot from Buckingham Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified DoubleTree by Hilton London Victoria.

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.
2 Bridge Place - This restaurant serves breakfast and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2 Bridge Place

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel London Victoria
DoubleTree Hilton London Victoria
DoubleTree London Victoria
Hilton DoubleTree London Victoria
Hilton London Victoria
London Victoria DoubleTree
London Victoria Hilton
DoubleTree By Hilton London Victoria England
DoubleTree Hilton London Victoria Hotel
Hesperia London Victoria
Hesperia Victoria London
Hesperia London Hotel
Hesperia Victoria Hotel
DoubleTree by Hilton London Victoria Hotel
DoubleTree by Hilton London Victoria London
DoubleTree by Hilton London Victoria Hotel London

DoubleTree by Hilton London Victoria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 56 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Annie

Stayed 1 night in May 2025

2/10 Terrible

Andrew

Stayed 1 night in May 2025

4/10 Poor

Guillaume, Dubai

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Arrived and was told by Rollyn on the front desk that they have ‘upgraded me’, but I’ll have to wait 10-15mins for the room to be ready. He failed to tell me that I’d have to walk to other side of the building and then walk up two flights of stairs to get to this so called upgrade. They shouldn’t have positioned this as an upgrade, it was a huge inconvenience. Ended up going to reception and got my old room back.
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close proximity to Victoria station. Housekeeping slow
Stayed 2 nights in May 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel was friendly and helpful.
Stayed 3 nights in May 2025

2/10 Terrible

Amelia

Stayed 1 night in Apr 2025

2/10 Terrible

Amelia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not good

I was staying here for one night whilst on business, the fire alarm went off just before 6am and then again 15minutes later but when I asked reception what happened and if we needed to evacuate the woman laughed. I then went back up to my room and had a shower when I got out the whole bathroom was flooded and under a decent wedge of water. I walk with a stick so was a total liability trying to get out of the bathroom. I rang reception who sent maintenance a hour later but by the time it was sorted it was 9am and I had to leave - honestly reception were terrible when I raised it on checkout. Could not have been less interested in hearing it and purely said ‘if it was fixed like you asked what’s the issue’. I struggle to understand if the shower had been cleaned how the flooding didn’t happen then. The rooms are great, the hotel is great but the reception staff are awful. Every time I’ve stayed here there has been something wrong, last time it was my husband and I arriving separately and not being able to issue separate keys that worked so as soon as he checked in mine no longer worked and I got stuck in the lift unable to get to my floor without a working card. All a bit shoddy to be honest and a lack of interest is more annoying than a lack of care!
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
We had a great stay at this DoubleTree during our quick London trip! Staff was welcoming and helpful and our stay was quiet and relaxing! We wanted to be near the London Victoria station and it was the perfect spot!
Stayed 1 night in May 2025

6/10 Okay

Lynne

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Average stay for the price of accommodation in the area. Beds are very hard and uncomfortable. Housekeeping was a hit or miss. Went 3 days and they didnt stop in at all to make up rooms and replace items even though we were out all day and requested service. Fire alarm went off as false alarm twice during 5 night stay. Once in middle of night and second time very early morning before dawn. Staff did not communicate that these were false alarms. I suspect this happens a lot. Overall average stay albeit a convenient location with lots of amenities close by, ive stayed in better hotels in the area. Will most likely stay elsewhere when i visit area again.
Stayed 5 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

lori

Liked: Cleanliness

Underwhelming for the price

This hotel is fantastic for location! Right across the street from Victoria station which not only has all the transportation you will need but also is within a 5 minute walk to the Apollo and Victoria Palace theatres. However, the hotel itself, for the price, was very underwhelming. Peculiar musty odor on floor 2 and a completely different offputting odor in my room, broken bedside light, and the bathroom door knob about to fall off. The bathtub sides are so high and the tub slanted towards the centre that every time I got into it for a shower I was afraid I might slip and fall while straddling it. The bathroom design for the shower part is terrible as there is only a partial wall (maybe 1/3 of the tub length) instead of a shower curtain so you have to stand so close to the showerhead side wall or the bathroom would be all wet. Shower pressure additionally is like a low flow shower. Toilet paper and facial tissues are of the same quality as used in the public restrooms throughout London so you end up using twice as much. I did appreciate having the refrigerator in the room as that allowed me to save a lot of money by having my breakfast available in the room. All in all the price being charged is due to one thing only that I can see: location, location, location! I will, however, commend Hilton's Customer Relations though for taking my concerns to heart and offering some compensation for the poor experience so I give additional brownie points for that.
Stayed 5 nights in Apr 2025

6/10 Okay

Allen, LEXINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in process
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARIA ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double Tree by Victoria Station was a great find. Location is walking distance to Buckingham Palace, Westminster Abby and the Parliament but if you prefer you can take the metro (Tube). Victoria station is across the street and you can go literally anywhere from there. There’s a Westminster Cathedral Catholic church a couple of blocks away from the hotel and theaters even closer. Staff is friendly and breakfast is great, it’s the same daily but you can get creative since it has a lot of variety. Exiting the station there’s a Market Halls and it has several food vendors and drinking options.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Wayne

Business traveller
Disliked: Property conditions & facilities, room comfort

Terrible Hotel communication

Two of us stayed for a business trip. For 2 hours between 930pm and 1130pm work was going on in a room beside us. A shower was leaking. Lots of noise and hammering. We could not sleep and we were on an early flight. We have contacted the hotel three times on this and not even an apology.
Stayed 1 night in Feb 2025

10/10 Excellent

patricia

Stayed 5 nights in Apr 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Johannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

GLENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Get Away

The hotel was centrally located, the hvac in the room was very loud (it was hot), the bed and pillows were the big WOWs—so comfy.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian Bart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great
Stayed 1 night in Apr 2025

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