"Clean, comfortable and helpful staff. Bar area and staff great. Breakfast was really good. " More
18 Jan 2023 by Adriana Nechifor - GRM
Dear Andrew, Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our hotel. For any inconvenience experienced, I would like to apologize on behalf of my entire team. We do hope that you will visit us again in the future. Kind regards
11 Jun 2022 by Nik
Dear Greg, Thank you for taking the time to share your recent experience at DoubleTree by Hilton – London Victoria. We look forward to welcoming you back to our hotel next time you will travel to our area. Kind Regards, Nik
1 Apr 2024 by Guest Relations Manager
Good evening,I would like to thank you for taking the time to share with us your experience about your recent stay.We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regards, Stefania Alexandrescu Guest Relations Manager
2 Dec 2021 by Clementina Scarpato - GRM
Dear Mr. Matthias, Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard. Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression in an otherwise comfortable lengthy stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcome you back to our Hotel in the very near future. Best regards, Clementina Scarpato, Guest Relations Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton London Victoria. This London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
DoubleTree by Hilton London Victoria offers 232 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
2 Bridge Place – This restaurant serves breakfast and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
