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Crowne Plaza Lombard Downers Grove by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Concierge desk
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Place, Spring Avenue Dog Park
    ‪2 min drive‬
  • Place, Lilacia Park
    ‪4 min drive‬
  • Place, Yorktown Shopping Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Lombard Downers Grove by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a microwave in a common area. Housekeeping is available on request.
Crowne Plaza Lombard Downers Grove by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Lombard Downers Grove by IHG. During your stay, you'll be close to Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Glen Prairie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Yorktown Shopping Center and 7 minutes from College of Dupage
  • Cats and dogs welcome for a fee
Crowne Plaza Lombard Downers Grove by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Lombard Downers Grove by IHG. Self parking is free.

This 3.5-star Glen Ellyn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Glen Prairie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Glen Prairie Lounge - Onsite bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

We would have liked the pool to be warmer.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Amenities
Did not eat at the propert
Stayed 1 night in Jan 2026

10/10 Excellent

Austin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room
Stayed 2 nights in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, amenities
The facility was a little bit run down. We got a suite with a sleeper sofa and it said it slept 4 people, but the sofa was a twin so one of our kids slept on the floor. It was fine. But don’t plan on going back.
Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Stayed 2 nights in Dec 2025

8/10 Good

Tajuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

8/10 Good

Susann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Nicely kept; clean older hotel!
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, parking was easy
Stayed 3 nights in Dec 2025

4/10 Poor

Rob

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Workout room is a joke. Floor coming up. One bench. The only pulldown machine has no arrangement to us on the pulldown machine so it’s not usable. Room cleaners did a great job. They allow dogs and 8 to a room. Smell of weed the first two nights while walking the floor
Stayed 3 nights in Dec 2025

6/10 Okay

Doreen

Travelled with family
Stay was fine until fire alarms went off at 5-5:30 am first night and 2:30 2nd night. Hotel did compensate!
Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Parking easy. Access to pool easy.
Stayed 1 night in Dec 2025

6/10 Okay

justin

Travelled with family
Disliked: Staff & service
We were directed to where the rooms are before we even checked in. No information was provided upon check-in except for room number, key cards, and breakfast vouchers. The desk worker ("Will") was dismissive and did not do anything that made us feel welcome.
Stayed 2 nights in Dec 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room, could stand some updating but aside from that nothing stood out.
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Room was clean and nice. Pool was nice. Restaurant was not open at convenient times.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and all the staff we interacted with were friendly. The breakfast area was clean and the food good.
Stayed 2 nights in Dec 2025

6/10 Okay

Timothy

Travelled with group
Liked: Cleanliness, amenities
Clean room. Good bathroom and toiletries. One mattress was broken down and sagging, both were too firm. Difficult to control room temperature
Stayed 1 night in Dec 2025

2/10 Terrible

Nasheeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I normally do not leave negative reviews, but my experience at this Crowne Plaza was truly disappointing. This was by far the worst hotel I’ve stayed at, and the customer service was even worse than what you’d expect from a Motel 6. The front desk employees couldn’t even lift their heads to acknowledge us—extremely rude, unwelcoming, and completely unprofessional. The rooms were old and poorly maintained. The wallpaper was peeling, the lighting was terrible, and the overall condition made the stay very uncomfortable. For a hotel that carries the Crowne Plaza name, this was nowhere near acceptable. I will never return and definitely won’t recommend this place to anyone. Crowne Plaza needs serious improvements in both their staff training and room upkeep.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dayre, CHICAGO

Stayed 4 nights in Nov 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service
Clean room, efficient staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ricky

Stayed 2 nights in Nov 2025

6/10 Okay

Juntao

Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen, Rio Rancho

Stayed 3 nights in Oct 2025