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Crowne Plaza Lombard Downers Grove by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

Indoor pool
Exterior
Standard Room, 2 Queen Beds
Lounge
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Bar
  • Gym
  • Laundry

Explore the area

View in a map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Yorktown Shopping Center
    ‪4 min drive‬
  • College of Dupage
    ‪6 min drive‬
  • Morton Arboretum
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Lombard Downers Grove by IHG

Hotel with free parking, near Yorktown Shopping Center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a microwave in a common area. Housekeeping is available on request.
Crowne Plaza Lombard Downers Grove by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Lombard Downers Grove by IHG. During your stay, you'll be close to Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Glen Prairie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Yorktown Shopping Center and 7 minutes from College of Dupage
  • Cats and dogs welcome for a fee
Crowne Plaza Lombard Downers Grove by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Lombard Downers Grove by IHG. Self parking is free.

This 3.5-star Glen Ellyn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Glen Prairie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Glen Prairie Lounge - Onsite bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keynan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Jun 2025

8/10 Good

Mara Holmes and Bliss

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

6/10 Okay

Jeff

Travelled with family
Liked: Amenities, property conditions & facilities
On our first night my wife found a cockroach in the bathroom. The breakfast on day 2 was a Buffett but was not good. The bacon was terrible.
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel comfortable and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Todney

Travelled with group
Liked: Cleanliness
It was awesome
Stayed 3 nights in May 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, pillows were a tad stiff, but overall great time.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient location for us, easy to get to, and close to an area where I can take an early morning walk. We did much prefer the breakfast that used to be served rather than the current buffet. I must say that the staff is awesome—welcoming, personable, and helpful, even when busy.
Stayed 2 nights in May 2025

10/10 Excellent

kortney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Amenities
Nice room, clean without odor.
Stayed 1 night in May 2025

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Matthias

Stayed 4 nights in May 2025

6/10 Okay

Chalea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When booking this hotel, I read the distance from the airport to the location as well as how close the hotel was to the city. It has that the distance is about 30 minutes when in fact the distance from the airport to the hotel is close to an hour and the distance from the hotel to the city was also an hour both by vehicle. This was a huge inconvenience. Besides that the stay was overall good.
Stayed 3 nights in May 2025

4/10 Poor

zach

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Beds smelled and shower was dirty. Wet towels were left in the shower and the sink had someone’s toothpaste in it. First guy was nice others weren’t.
Stayed 2 nights in May 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
Stayed 2 nights in May 2025

8/10 Good

Fernando

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Check-in process was easy, and gentleman was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

mark

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eddie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2025

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful, everyone was so nice, caring, and courteous it was my birthday weekend and i was treated like a queen...my room was amazing...Thank u for a wonderful experience...will be returning soon😎
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Will at the desk was more than efficient. The bartender - and I apologize as I do not have his name - but he has an EPIC beard and was great on every level along with a young lady I surmise was a manager was all over service at Glen Prairie. 45 years in food and beverage - I was impressed
Stayed 1 night in May 2025

6/10 Okay

Sue, Scottsdale

Travelled with partner
Liked: Staff & service
Convenient location but VERY dated. Not the cleanest.
Stayed 2 nights in May 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025