Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Mt Prospect O'Hare

Hotel in Mount Prospect with airport shuttle service and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Mt Prospect O'Hare. During your stay, you'll be close to Allstate Arena. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Allstate Arena and 8 minutes from Schaumburg Convention Center
  • Free airport shuttle service
Four Points by Sheraton Mt Prospect O'Hare offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Mt Prospect O'Hare. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Mount Prospect hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Mt Prospect O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Reviews

Four Points by Sheraton Mt Prospect O'Hare Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 536 reviews
Rating 8 - Good. 123 out of 536 reviews
Rating 6 - Okay. 68 out of 536 reviews
Rating 4 - Poor. 41 out of 536 reviews
Rating 2 - Terrible. 42 out of 536 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It took exceptionally long for the hotel shuttle to arrive to pick up our family of 5 traveling with two young children. We had to keep calling the hotel for status updates. It was nearly an hour before it arrived. Be careful that you don't get on the Shiller Park Sheraton Four Points shuttle. Their driver did not state which hotel he was from. I happened to ask just before we were on our way to the wrong hotel. The Mt. Prospect staff was pleasant and the rooms were clean and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Stefanie

Stayed 1 night in Aug 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Two things wrong with room: 1. The deadbolt on the door would not lock. 2. I could not open the safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Aswathy

Good
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth, Charlestown

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Far from airport and very basic
Stayed 1 night in Aug 2025

4/10 Poor

Robert, greer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Expensive. Coffee pot in room but no coffee. Bar not stocked so no standard drinks. Airport shuttle small bus and fills up and only runs every hour and 20 minutes from airport. Of full bus you have an hour wait and can be an hour wait for airport pickup. No breakfast. Rooms clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay for the pool or hot tub.

Chose the hotel for the hot tub and pool. Pool didn’t seem to be heated and was cold. Hot tub was broke and out of service. I believe the chemicals were off in the pool as well as it turned my daughter’s hair green. Put that I was staying with 2 Adults & 2 Kids. Got the king bed suite with pull out couch. Didn’t receive any extra pillows for the pull out couch.
Stayed 1 night in Jul 2025

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Scott L, Las Vegas

Stayed 3 nights in Jul 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

6/10 Okay

Juan Mario Arechar

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that it had a pool and gym facilities. I didn’t like that over my four night stay my room only got cleaned once. I didn’t have towels or toilet paper and no one checked. Hallways had blood drops and didn’t get cleaned during almost my full stay there.
Stayed 3 nights in Jul 2025

2/10 Terrible

charliAnne

Disliked: Cleanliness
The hotel has allowing random people off the streets. There was a lady doing drugs in the stairway. There were bugs everywhere. The ac didn’t work the staff wasn’t helpful at all.
Stayed 1 night in Jul 2025

8/10 Good

Matt, London

Liked: Cleanliness, staff & service
The staff was incredible but the amenities not so much. The rooms & hallways smelt like people were regularly smoking, no hot water in one of the rooms and unfortunately the hot tub was also out of order which is more understandable but still disappointing.
Stayed 1 night in Jul 2025

8/10 Good

James J

Travelled with family
Liked: Cleanliness, property conditions & facilities
Continental breakfast was very limited
Stayed 2 nights in Jul 2025

8/10 Good

Eva

Stayed 5 nights in Jun 2025

4/10 Poor

Paulens

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Didn’t serve free breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Akinyemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rondell, Water Valley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I checked in around 12 noon (thankfully they let me check in early) the only issue I had is two more people got assigned my room and came to door with card. Luckily, I had engaged the safety latch, but none the less. I think it was an honest mistake, but still.
Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely needs some updating, but otherwise a good property. Room was decently clean. Front desk staff were good and friendly. Overall decent for the price and location relative to O'Hare.
Stayed 1 night in Jun 2025