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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Lobby
Bar (on property)
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Place, Millennium Park
    ‪18 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
voco Chicago Downtown - Riverwalk by IHG
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 3,656 reviews
The price is €114
includes taxes & fees
15 Feb - 16 Feb
voco Chicago Downtown - Riverwalk by IHG

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

Riverwalk hotel with 2 restaurants and a 24-hour fitness center
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a sauna, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Chicago Dwtn - The Mart by IHG's great location. During your stay, you're just a quick walk from Merchandise Mart. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Merchandise Mart and 14 minutes by foot from Chicago Riverwalk
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Riverbend - Onsite restaurant.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 63 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1387 out of 2158 reviews
Rating 8 - Good. 415 out of 2158 reviews
Rating 6 - Okay. 187 out of 2158 reviews
Rating 4 - Poor. 84 out of 2158 reviews
Rating 2 - Terrible. 85 out of 2158 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice room
Stayed 2 nights in Oct 2025

10/10 Excellent

patrick john

Liked: Cleanliness
Lovely hotel . Beautiful views . Nice staff
Stayed 4 nights in Oct 2025

8/10 Good

Tricia, Hebron

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and comfortable. However the lack of water pressure in the shower very inadequate. With longer hair it took a very long time to try and rinse shampoo/conditioner out of my hair.
Stayed 1 night in Nov 2025

10/10 Excellent

Romeo Laguna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room we booked was amazing with view of the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophia, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Our room was cleaned every day. Breakfast was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dustin

Stayed 3 nights in Oct 2025

10/10 Excellent

Grace

Stayed 2 nights in Oct 2025

10/10 Excellent

CARRI

Stayed 3 nights in Oct 2025

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Krzysztof, Las vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! Room was clean stuff nice and helpful
Stayed 3 nights in Oct 2025

6/10 Okay

Jeston C Blair

Liked: Cleanliness, staff & service
The room was okay. It advertised that the beds were queen beds but they were not. I talked to the front desk and they told me that all of the “queen” beds were that size. They are in fact twin full size beds. Also, if you are advertising for four people make sure that there are enough items for four people ie towels and bathrooms
Stayed 3 nights in Oct 2025

2/10 Terrible

Britney

Stayed 3 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and hotel was very clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Haley

Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Oct 2025

2/10 Terrible

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The first room I was assigned had issues. The phone did not work, and the front desk agent rented the room to me despite Tay Tay being on a list preventing it from being rented out because of the issues the flu had when I got to the room two maintenance persons were in the room trying to fix the phone, they left when I got to the room and said that they would come back later, they never did. Because it is colder in Chicago currently we turned on the heat only for an awful smell to suffocate in the room, and we had liquid droopy from the AC/heater unit onto our luggage and shoes. Once we spoke to the front desk they relocated us, and then we had to ask them to come come to the room and fix the water. The maintenance guy who came to fix the hot water issue was efficient and tried really hard to be as quick as possible resulting in our concern, however this was the second room and yet another major issue. It took the tech at least 45 minutes to fix the hot water, causing us to be late to a wedding rehearsal dinner, which is really important. There was a very nice bell hop on the 15th floor, but he did not follow through on several things that we requested. The location is great, but parking is across the street, and when you go inside the hotel you’re the first floor, you didn’t have to take an elevator to the 15th floor where the actual lobby is. And then you have to take another elevator up to your room. Imagine doing all of that when you need to go run to your car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cathal

Liked: Cleanliness, amenities, property conditions & facilities
Great location , staff very efficient and restaurants offered a good selection of food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Oct 2025

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2025

10/10 Excellent

archit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice views and good staff. Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Davonte

Liked: Cleanliness, amenities, property conditions & facilities
The staff throughout the hotel was very attentive and helpful, not to mention the room was spotless and very spacious for the price I paid. The tv never worked unfortunately but it wasn’t that big of a deal.
Stayed 3 nights in Oct 2025