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JW Marriott Chicago

Property class: 4.5

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Photo gallery for JW Marriott Chicago

Serves breakfast, lunch and dinner
View from property
Serves breakfast, lunch and dinner
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
151 West Adams Street, Chicago, IL, 60603
  • Place, Willis Tower
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

7.0 out of 10
Good
(6 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

City view

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Chicago

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa At Jw Chicago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
JW Marriott Chicago's great location gets high marks from our customers. During your stay, you're just a quick walk from Willis Tower. Enjoy features like a full-service spa, an indoor pool, and a restaurant.
  • Enjoy Italian cuisine while dining at The Florentine
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, body wraps, or massages at Spa At Jw Chicago
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Millennium Park and Michigan Avenue
JW Marriott Chicago offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and 37 meeting rooms. Event space at this hotel measures 41973 square feet (3899 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury JW Marriott Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.
The Florentine - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Offsite parking available (USD 69 per day)
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60603
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

JW Marriott Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1005 reviews
Rating 8 - Good. 151 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Olga Angelica

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Dec 2025

10/10 Excellent

Ji, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Bottle of waters were not stocked in the refrigerator.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 6 nights in Dec 2025

8/10 Good

Mitchell

Stayed 2 nights in Dec 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Todd

The hotel was good, as all JW Marriots
Stayed 2 nights in Dec 2025

2/10 Terrible

Augustina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, brooklyn

Liked: Cleanliness, property conditions & facilities
Beautiful !
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great breakfast, very nice rooms, front desk was amazingly friendly, great hot tub, and the largest and nicest hotel Gym I've ever seen!
Stayed 3 nights in Dec 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t find the breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was okay but for the price the room was very minimal
Stayed 1 night in Dec 2025

10/10 Excellent

Shann

Stayed 2 nights in Nov 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Rosaline

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Dark roons with no view. Looks into office blocks
Stayed 6 nights in Nov 2025

10/10 Excellent

Wade

Stayed 3 nights in Nov 2025

10/10 Excellent

Mayssoun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent and rooms were nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Abbi

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

8/10 Good

Zohaib, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it’s a nice hotel with an easy check-in process. The rooms are decent—slightly smaller than expected, but nothing major. The lobby is beautiful and feels very grand. The one real disappointment was in the executive lounge. Around 9:57 AM, while guests were still coming in for breakfast (which ends at 10 AM), staff were visibly throwing the remaining food straight into the garbage. With everything going on in the world, it felt careless and poorly timed, especially when guests are still arriving and have paid extra for that access. At the very least, that sort of cleanup should be done out of sight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariusz

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

larisa

Stayed 3 nights in Nov 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities
It was a very nice hotel we had a great time. I will be back booking soon .
Stayed 2 nights in Sep 2025