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Sheraton Grand Chicago Riverwalk

Property class: 4

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

An outdoor seating area with a glass table, orange cushions, and potted plants.
A modern living room with a fireplace, large windows, and a flat-screen TV mounted on the wall.
A modern building with a large glass facade and a river in front.
A modern hotel lobby with a bar area, seating arrangements, and decorative lighting.
A person on a balcony overlooking a body of water with exercise equipment and a view of a bridge and buildings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
301 E North Water St, Chicago, IL, 60611
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds

8.6 out of 10
Excellent
(118 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(72 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a nightstand with a lamp, a view of the city through a window, and a chair.

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(88 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with a large window offering a city view, a bed with white linens, a nightstand with a lamp, and a blue chair.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

A hotel room with two beds, a desk with a TV, a sofa, and a large window with curtains.

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

A hotel room with a grey carpet, a grey sofa, a round table, a chair, a lamp, and a window with a city view.

Junior Suite, 1 Bedroom

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Lake View

A modern hotel room with a sofa, armchair, dining table, and a large window offering a city view.

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens, a headboard with a textured pattern, and two bedside lamps on wooden nightstands.

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool Access (River View)

A hotel room with a wooden panel wall, a round dining table, a blue sofa, and a desk with a lamp.

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Lake View

A modern hotel room with a round marble table, comfortable seating, a large window with blinds, and a city view.

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a lamp. There are large windows with a view of buildings and a body of water.

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a view of a cityscape through a window.

Suite, 1 Bedroom

  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape through the window.

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape through the window.

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape through the window.

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city through a window.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city through a window.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Chicago Riverwalk

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Sheraton Grand Chicago Riverwalk's great location. During your stay, you're just a quick walk from Chicago Riverwalk. You'll find features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Enjoy American cuisine at Shulas Steak House, one of the property's 3 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Michigan Avenue and Millennium Park
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:30 AM.
Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1113 out of 1827 reviews
Rating 8 - Good. 331 out of 1827 reviews
Rating 6 - Okay. 178 out of 1827 reviews
Rating 4 - Poor. 96 out of 1827 reviews
Rating 2 - Terrible. 109 out of 1827 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lucenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! We will book again here next trip to Chicago.
Stayed 1 night in May 2026
Verified review

8/10 Good

Brenda L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay , i WILL be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fitness room Nice lobby with bar and restaurants on site
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Romil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the property is it next to river front and walking to most of the famous places.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!! River view is amazing. Best location to visit downtown!!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staffs and cleanliness
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We were kept comfortable and slept well. Location was perfect. Will be back.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, and gorgeous views!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, family-friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, beautiful place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JohNyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again. Great views.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a conference and it was great overall. Would stay again for sure
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Very nice hotel that is conveniently located. Beautiful views of the river and lake!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of our favorite hotels. It was clean, staff was super friendly, there were so many amenities, the location is perfect.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great service.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Staff was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chikashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel—where we held our wedding—on our anniversary, bringing our daughter along. We had a wonderful time as a family, reminiscing about our memories together.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and in a good location on the riverwalk. Right outside the room, it was a little dated, but it severed it purpose. I will stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly and interested in your satisfaction
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay...
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yari

Liked: Cleanliness, staff & service, amenities
À la carte was good, good area
Stayed 2 nights in Apr 2026