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The Chicago Hotel Collection River North

3.0 star property

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Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite
Signature Suite
Interior
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

2 bedrooms, premium bedding, individually decorated

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Signature Queen

Signature Queen

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Quad

2 bedrooms, premium bedding, individually decorated

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

Signature Loft

Signature Loft

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Classic Double

Classic Double

Classic Double

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

2 bedrooms, premium bedding, individually decorated

Classic Full

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

2 bedrooms, premium bedding, individually decorated

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection River North

Hotel with a fitness center, near Michigan Avenue
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you're just a quick walk from Oak Street. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a meeting room, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Michigan Avenue and State Street
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's OpenKey mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 569 reviews
Rating 8 - Good. 105 out of 569 reviews
Rating 6 - Okay. 61 out of 569 reviews
Rating 4 - Poor. 53 out of 569 reviews
Rating 2 - Terrible. 105 out of 569 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
The bed was not made. The cost was very high given the low quality. The costs are hidden and did not appear high but they charge “processing fees” and it is $41/night to park the car under the train trestle on a dirt road. The gym facility does not work (two stationary bikes in a basement).
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is pretty good, the subway pass by the side of the building but the noise is not too loud to do it uncomfortable in the night when you sleep, me and my friends would like to stay again when we have the opportunity to came back to Chicago
Stayed 4 nights in Jul 2025

4/10 Poor

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than expected. No breakfast, serverd daily like the booking cite states also no pool. I wouldn't recommend staying here for a long stays or for small children especially if you plan on using amenities that most hotels have ie breakfast, pools, game room etc
Stayed 1 night in Jul 2025

8/10 Good

cheyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Disliked: Staff & service

Surprise, not in a good way

No gym, no breakfast, food vouchers for restaurant.com worthless (no participating restaurants near the hotel) and hidden fees.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad Joseph, cadet

Stayed 1 night in Jul 2025

2/10 Terrible

Deana

Stayed 1 night in Jul 2025

6/10 Okay

Abbos

Business traveller
Liked: Staff & service
Very noisy. On the top of noise from metro plumbing pipes makes noise i had twice during one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Julian, Cary

Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There with a friend for a concert - we wanted someplace with easy access to the L Train. This was definitely it! We were on the 2nd floor with a window right next to the tracks and could barely hear the train go by. Didn't hear any of our neighbors, and the staff was always helpful and friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solid hotel option clean no sink in room but they provide with water bottle
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff; all of them
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay!
Stayed 3 nights in Jul 2025

4/10 Poor

Jonathan

Business traveller
Unexpected fees at check in. Room is grungy and has a bad smell. Bed is dirty. Ick.
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The pictures didnt match the stay.next to subway. It looked better in pics
Stayed 2 nights in Jul 2025

10/10 Excellent

Breehanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The staff was great and the neighborhood was quiet but near lots of attractions. .
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel close to L

The room was smaller than I expected but not too bad, especially since I was just there to sleep. The bed was soft and comfy, but the pillows could have been a bit nicer (but I'm a pillow snob, so take it with a grain of salt). I was so pleasantly surprised to discover the hotel towel FULLY WRAPPED AROUND MY VERY PLUS SIZED BODY. Could. Not. Believe. The room was right under the L but it wasn't super loud, I barely noticed it after a while. The walls are not very thick, however, and the ceilings are open to the pipes (industrial, not falling apart lol) and that's where the noise came from. And the light on the TV was soooooo bright that it was irritating as I tried to sleep. Overall, a good place for one night.
Stayed 1 night in Jul 2025

10/10 Excellent

salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave more hostel vibes but I wish the fees were optional
Stayed 1 night in Jun 2025

10/10 Excellent

gabriel

Stayed 1 night in Mar 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness

Felt like a Youth Hostel

This felt more like a hostel. Shared fridges in basement. Talked about breakfast but didn’t have that must only be for the other locations of hotel Chicago. The bed was hard and the L was right outside my second floor room window like 6 feet away. The bathroom toilet paper holder was broke and while it looked like it held the paper as soon as any pressure was applied. It fell apart. The staff was nice and helpful when they were at the front desk. I needed to talk to someone in the morning of my check out and no one was there nor did anyone show up in the 20 minutes I waited before having to leave for my meetings. There is an extra resort fee they attached that supposedly was for wifi, beverages (water and soda). And discounts at various touristy spots downtown. The fee was close to $100 a night plus parking. My parking was under the L. Where broken glass covered the ground. I’m lucky I haven’t gotten a flat tire since leaving. At least they had coffee. Well, 3 Kurigs for coffee. Overall very underwhelming and left me feeling like I was at a youth hostel instead of a hotel. At least I didn’t have to share a bathroom Oh and the police blocked off the. Kick in my last night so someone could film for a movie. That didn’t really cause any issues. Just the lights in the windows most of the night
Stayed 2 nights in Jul 2025