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The Chicago Hotel Collection River North

3.0 star property

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Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite
Exterior
Signature Suite
A reception area with a counter, seating, and lockers.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, 360 CHICAGO
    ‪15 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Kitchenette

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Deluxe Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Queen

Signature Queen

Signature Queen

8.0 out of 10
Very good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Quad

Premium bedding, desk, laptop workspace, free WiFi

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Double

A hotel room with two beds, a nightstand, a lamp, and a large window.

Classic Double

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Full

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Classic Full

7.4 out of 10
Good
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

A compact hotel room with a bed, a small seating area, a kitchenette, and a bathroom.

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Kitchenette

Premium bedding, desk, laptop workspace, free WiFi

Premium Room, Kitchenette

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Chicago Hotel Collection River North

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a meeting room, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of 360 CHICAGO and Chicago Water Tower
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's OpenKey mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 741 reviews
Rating 8 - Good. 140 out of 741 reviews
Rating 6 - Okay. 81 out of 741 reviews
Rating 4 - Poor. 62 out of 741 reviews
Rating 2 - Terrible. 132 out of 741 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adaly

Liked: Cleanliness, staff & service, amenities
Great stay! Close to all of attractions. I would stay here again 10/10
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ginevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Imranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, will book again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property in downtown Chicago area!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maddix

Liked: Cleanliness
Right next to a train station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, will be back!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Please ensure clients know of there being food and beverage availability in which buildings as there are two locations
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good, but parking was not included with the room price, unfortunately.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
Front desk was the best we have had in a long time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay friendly staff!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived super late, front desk person had left and nobody was able to check me in. A manager named Michael was able to transfer me to a sister property very close by and even had a slight room upgrade. Great staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Great decor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is not bar and restaurant like the listing says. Staff was a little bit pushy and rude but easy to work with. Other than that it was super clean and a good location!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

PRAMILA

Liked: Staff & service
Staff was amazing
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations for a group, at a nice price. Loved the decor.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was in great condition, the hotel was nice, and the staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shevonia

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service
The room was nice and clean. The beds were comfortable and the bathroom was excellent.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
The only complaint was the thermostat was not working and the parking could be nicer. Other than that had a great time and would stay again!
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Rachel

At 1am somebody on drugs or drunk was yelling at the top of his lungs for over 10 minutes in the hallway and woke up my 70 yo Mom and I. It felt like staying at a motel. We didn’t feel safe and had a hard time going back to sleep.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was great! Fun set up, clean, and modern. Front desk personnel was amazing and informative. Will stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Breehanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The staff was great and the neighborhood was quiet but near lots of attractions. .
Stayed 2 nights in Jul 2025