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The Chicago Hotel Collection River North

Property class: 3

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Photo gallery for The Chicago Hotel Collection River North

A bar area with a counter, menu boards, and a unique seating arrangement with numbered stools.
A modern room with bunk beds, a sofa, a round coffee table, and a view of the city through large windows.
A reception area with a counter, seating, and lockers.
A modern hotel room with bunk beds, a kitchen area, and a seating space with a round table.
A two-story building with a sign for 'Chicago Hotel Collection' and 'Coffee Food Drinks' on the facade.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

A neatly made bed with white linens, an orange headboard, and a purple pillow. There is a small potted plant on the windowsill and a framed picture on the wall.

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Kitchenette

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Deluxe Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

A modern living room with a sofa, coffee table, and a TV mounted on the wall. There is a dining area with a table and chairs, and a hallway leading to another room.

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Queen

A modern hotel room with a bed, a bench, a desk, and a window.

Signature Queen

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Quad

A bunk bed room with a desk and chair, a window, and a door.

Signature Quad

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Loft

A dormitory room with bunk beds, a round table with chairs, and a small plant on the table.

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Double

A hotel room with two beds, a nightstand, a lamp, and a large window.

Classic Double

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Full

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Classic Full

7.2 out of 10
Good
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double

A compact room with bunk beds, a desk with a chair, a TV, and a window with blinds.

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

A compact hotel room with a bed, a small seating area, a kitchenette, and a bathroom.

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Kitchenette

A modern kitchen with a dartboard, a clock, and a dining area with a table and chairs.

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

A modern room with bunk beds, a sofa, a round coffee table, and a view of the city through large windows.

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King

A modern bedroom with a large bed, dark wooden paneling, a clock, and a small potted plant.

Deluxe King

7.4 out of 10
Good
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Kitchenette

A hotel room with a bed, a window with a view, a plant, and a framed picture on the windowsill.

Premium Room, Kitchenette

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Chicago Hotel Collection River North

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a meeting room, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of 360 CHICAGO and Chicago Water Tower
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's OpenKey mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 809 reviews
Rating 8 - Good. 155 out of 809 reviews
Rating 6 - Okay. 90 out of 809 reviews
Rating 4 - Poor. 67 out of 809 reviews
Rating 2 - Terrible. 141 out of 809 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to the downtown , very clean place and their clean the room and restock the amenities every day
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mikaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean and the staffs were helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ginevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Adaly

Liked: Cleanliness, staff & service, amenities
Great stay! Close to all of attractions. I would stay here again 10/10
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cortez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff, also nice place.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff was amazing , she’s the most sweetest person you’ll meet !
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay at the hotel with my family. It was a safe area, and close to Michigan avenue. The staff was very nice. Though my room was next to the L track, it didn’t bother me during the day or night.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Imranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, will book again!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised there was a complete kitchen in the basement full amenities and very clean. The decor was very unique and cool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property in downtown Chicago area!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maddix

Liked: Cleanliness
Right next to a train station
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, will be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay friendly staff!!!
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, the furniture in the sitting is umcomfortable. The rooms are directly next to an el track.
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Be aware that the front desk is only manned from 10AM to 5 PM. There is a box to deposit your key for checkout at other times. The only other issue was I never received a receipt for my stay, due to the fact that the desk wasn’t staffed. BUT be sure to enjoy the basement kitchen. Fully furnished for self-cooking needs. Great restaurant 2 blocks away, Grill 24. Highly recommended!!!!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Please ensure clients know of there being food and beverage availability in which buildings as there are two locations
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I appreciated the simplicity in the designs of the hotel and room. The staff was generally friendly and helpful when needed. However, there was a lot of noise from both the trains passing by frequently as well as loud arguing from other guests which carried into the room with minimal sound proofing. This made sleep difficult so we did not get much rest.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good, but parking was not included with the room price, unfortunately.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
Front desk was the best we have had in a long time.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Ishika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhappy with cleanliness of the hotel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Shevonia

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was nice enough, I suppose, but you will hear the train all day and all night and the nice enough staff did not make up for that. Also, the elevator was out of service and there were no amenity options in the common areas that I noticed.
Stayed 2 nights in May 2026