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The Chicago Hotel Collection River North

3.0 star property

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Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite
Lobby lounge
Signature Suite
Shower, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Queen

Signature Queen

Signature Queen

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Quad

Premium bedding, individually decorated, individually furnished, desk

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Double

Classic Double

Classic Double

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Full

Premium bedding, individually decorated, individually furnished, desk

Classic Full

7.6 out of 10
Good
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Chicago Hotel Collection River North

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and a meeting room. Housekeeping is available on request.
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a meeting room, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of 360 CHICAGO and Chicago Water Tower
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are required to download the property's OpenKey mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's OpenKey mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones

The Chicago Collection River

The Chicago Hotel Collection River North Hotel

The Chicago Hotel Collection River North Chicago

The Chicago Hotel Collection River North/Mag Mile

The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 686 reviews
Rating 8 - Good. 126 out of 686 reviews
Rating 6 - Okay. 70 out of 686 reviews
Rating 4 - Poor. 59 out of 686 reviews
Rating 2 - Terrible. 120 out of 686 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Feb 2026

2/10 Terrible

Ava

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Inaccurate booking with amenities, dirty and noisy room, Naomi at the front desk was rude
Stayed 2 nights in Feb 2026

10/10 Excellent

Steve

Stayed 1 night in Feb 2026

10/10 Excellent

Jalen

Stayed 1 night in Feb 2026

8/10 Good

Yilma

Stayed 3 nights in Feb 2026

10/10 Excellent

Armando

Stayed 1 night in Feb 2026

10/10 Excellent

Deangelo

I
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Feb 2026

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint was the thermostat was not working and the parking could be nicer. Other than that had a great time and would stay again!
Stayed 2 nights in Feb 2026

10/10 Excellent

HILARY, Santo Domingo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 1 night in Feb 2026

2/10 Terrible

deshun

I booked a room with 2 queens beds but only received one and was told that I would have to pay more for another bed, the heat didn’t work they had to bring a space heater, noticed people from next door apartment building looking into room until I closed drapes, and the window view was literally a trashed alley
Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

2/10 Terrible

Lilian

Travelled with partner
Disliked: Amenities
No vuelvo a quedarme en ese hotel el trato es horrible y son rasistas con los hispanos no se los recomiendo no gasten su dinero en ese lugar
Stayed 1 night in Feb 2026

2/10 Terrible

Evan

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time trying to post my horrible experience with both Expedia and the Chicago Hotel collection river north, but it seems as if they don’t want customers to know how horrible the experiences and how bad they’re scamming people working together to not give people their money back, or to move dates that the companies did wrongfully and would not change it because they’re money hungry let me just say I’m calling the Better Business Bureau on both the Chicago Hotel collection river north, and Expedia
Stayed 2 nights in Jan 2026

2/10 Terrible

Lilian

Stayed 2 nights in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

mya

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities
Front desk was the best we have had in a long time.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 2 nights in Jan 2026

2/10 Terrible

Devin

hidden charges not known until arrival at front desk. online booking needs to include this.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Guy

Stayed 1 night in Jan 2026

10/10 Excellent

Marlyn

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025