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The Westin Chicago River North

4.5 star property

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Photo gallery for The Westin Chicago River North

Bar (on property)
Creator video
Lobby lounge
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
320 N Dearborn St, Chicago, IL, 60654
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪6 min walk‬
  • Place, Millennium Park
    ‪10 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

Deluxe Room, 1 King Bed, Non Smoking, River View | City view

Deluxe Room, 1 King Bed, Non Smoking, River View

9.0 out of 10
Wonderful
(13 reviews)
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, River View

Deluxe Room, 2 Double Beds, Non Smoking, River View | City view

Deluxe Room, 2 Double Beds, Non Smoking, River View

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Lounge

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Deluxe Suite, 2 Double Beds, Non Smoking

Deluxe Suite, 2 Double Beds, Non Smoking

  • 83 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Chicago River North

Riverfront hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Chicago River North's great location. During your stay, you're just a quick walk from Chicago Riverwalk. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at 320 RiverBar
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Chicago Theatre and Chicago Riverwalk
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 13 meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

Reviews

The Westin Chicago River North Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui de vacaciones a Chicago. Fue una excelente experiencia utilizar el hotel como hospedaje.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cherilyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 4 nights in Jul 2025

8/10 Good

Valerie

Business traveller
Liked: Cleanliness
Was not a fan of the pillows. They were very lumpy
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kelley

Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 2 nights in Jun 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment of entering the Westin the cleanliness is noticeable. The lobby and bar area is super clean and comfy! Every employee we made contact with was incredibly helpful and nice! The location of being on the river is very nice too.
Stayed 2 nights in Jun 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. The valet parking stuff/Doorman was excellent. The buffet was over priced/ expensive. The beds in my was extremely uncomfortable. They seems to be smaller than the usual double queens.
Stayed 5 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, centrally located in downtown Chicago, with staff who provided outstanding customer service. The hotel was extremely clean and our room was extremely roomy and comfortable. I will definitely come back to this hotel the next time I go to Chicago!
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nadia, Rochester

Travelled with family
Liked: Cleanliness
The air conditioning was not operational which made sleeping at night rough.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location! Very helpful and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

KEMAL ORCUN, north bergen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location family oriented and clean
Stayed 3 nights in May 2025

10/10 Excellent

Alma Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great bedding, great pillows! The staff is amazing. The food downstairs for breakfast is terrible. Other than that everything was awesome, the views from the hotel are amazing. You’re in the middle of everything.
Stayed 3 nights in May 2025

10/10 Excellent

Yongjoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in May 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun spot, great views.
Stayed 3 nights in May 2025

10/10 Excellent

Antonio Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025