15 Jun 2023 by Trump Chicago
Dear Mika,Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating regarding the charge and I assure you we will look at this as an opportunity for improvement.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.Sincerely, Gabriel Constantin General Manager
5 Dec 2022 by Claudia C.
Dear Ms. Smitka,Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely,Trump Chicago Team
Trump International Hotel & Tower Chicago offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, spa services, and a terrace are also featured at the luxury Trump International Hotel & Tower Chicago. Parking is available for a fee. This 5-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Trump International Hotel & Tower Chicago offers 339 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Terrace 16 – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Trump Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
