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Hotel DORALBA INN Chichén

3.0 star property

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Photo gallery for Hotel DORALBA INN Chichén

Relax by the pool at our hotel, where a thatched-roof structure and deck area invite you to unwind.
Enter a stylish hotel with a spacious lobby and elegant interior design.
Cozy retreat with a high ceiling, wooden dining table, and patterned tile floor.
Enjoy dining under a thatched roof with wooden beams, surrounded by palm plants and patterned tile flooring.
Stroll through a serene garden setting surrounded by lush greenery and a tranquil pond.

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
Km 122 Carretera Merida- Cancun, Chichen Itza, YUC, 97751
  • Cenote Ik kil
    ‪5 min walk‬
  • Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Pyramid of Kukulkan
    ‪7 min drive‬

Room options

View all photos for Triple Room, 2 Double Beds

Garden view

Triple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Double Room, 2 Double Beds

8.2 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Single Use

Premium bedding, pillow-top beds, in-room safe, individually decorated

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Quadruple Room, 2 Double Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel DORALBA INN Chichén

Hotel with 2 outdoor swimming pools, a quick walk to Cenote Ik kil
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
Hotel DORALBA INN Chichén offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to furnished balconies. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 26-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel DORALBA INN Chichén. During your stay, you're just a quick walk from Cenote Ik kil. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at dolores alba
  • Take a swim in the 2 outdoor pools
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Cenote Ik kil and a 2-minute drive from Court of the Thousand Columns
  • Local-area and theme park shuttle service available for a fee
  • Cats and dogs welcome for free
Hotel DORALBA INN Chichén offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel DORALBA INN Chichén. Free self parking is available.

This 3-star Chichen Itza hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10 AM.
Dolores alba - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Restaurants on site

  • dolores alba

Things to do

  • 2 outdoor pools
  • Piano
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 floor
  • 5 buildings
  • Built in 1990
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dolores Alba
Dolores Alba Chichén
Dolores Alba Chichén Piste
Dolores Alba Hotel
Hotel Dolores Alba Chichén
Hotel Dolores Alba Chichén Piste
Hotel Dolores Alba Chichén Chichen Itza
Dolores Alba Chichén Chichen Itza
Hotel DORALBA INN Chichén Chichen Itza
DORALBA Chichén Chichen Itza
DORALBA Chichén
DORALBA INN Chichén Chichen I
Doralba Chichen Chichen Itza
Hotel DORALBA INN Chichén Hotel
Hotel DORALBA INN Chichén Chichen Itza
Hotel DORALBA INN Chichén Hotel Chichen Itza

Hotel DORALBA INN Chichén Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 677 reviews
Rating 8 - Good. 270 out of 677 reviews
Rating 6 - Okay. 135 out of 677 reviews
Rating 4 - Poor. 51 out of 677 reviews
Rating 2 - Terrible. 21 out of 677 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back with our Indigenous International Mission of Love priceless volunteers, great.
Stayed 6 nights in Mar 2025

8/10 Good

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was overnight stay to Chechenitza rooms are comfortable breakfast scrambled eggs and toas
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting to Chichen Itza first this before the tour buses and crowds. Hotel was clean and had a nice pool. Happy.
Stayed 1 night in Feb 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The place was comfortable enough. One outlet by the bed didn't work and the toilet kept running unless we jiggled the handle. I should have mentioned it to the staff but I kept forgetting. The staff was very good. The menu, though limited, was enough for us and the food was tasty. We enjoyed our short stay. It was convenient to Chichen monuments and to the large cenote park right across the street.
Stayed 2 nights in Feb 2025

8/10 Good

paul, buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a charming, dated motel, family run for over 40 years. It is directly across from Cenote Ik Kil, which is AMAZING! There is a restaurant on site with a limited menu of well prepared food, my burger and fries were delicious. It's not fancy but it's clean, safe, has it's charms and is an incredible bargain. Also just minutes from Chichen Itza.
Stayed 1 night in Feb 2025

8/10 Good

Alexandra

Stayed 1 night in Jan 2025

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like it at all
Stayed 1 night in Dec 2024

6/10 Okay

armando

Travelled with family
Nice people. Little old.
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Location

It is not a fancy place, but for the price, it is perfectly acceptable. The location is great! You are 10 minutes away from Chichen Itza and literally across the street from the Ik Kil Cenote. Breakfast is included, which was some eggs with ham and a nice basket of bread. It starts early and checkout is at noon, which was great because we were able to go see Chichin Itza in the morning before the crowds and return to check out. The food at the restaurant was also pretty good and they do not charge you an arm and a leg. WiFi is not good unless you are next to the office by the way.
The rooms
Pool
Stayed 1 night in Jan 2025

8/10 Good

daniel

Liked: Amenities
It was nice and welcoming but bed where not the most comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jose, Kentwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Nov 2024

8/10 Good

Gerardo, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Yasmin, New York

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This place was convenient. We stayed 2 nights and that was just enough. Nothing bad. We felt safe, but the place needs some care and upgrades. It is def a fixer upper. The reception was lacking, and the person working there was not helpful. This is just a motel, that is clean enough to stay close to Chichen. It serves a purpose at a low price. It was a nice pool and across the street from a cenote. The restaurant was not good - and Half of the items on the menu were not available. Based on the location this place could be sooo much better if it had some care and investment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service Issues with wifi
Stayed 2 nights in Aug 2024

6/10 Okay

roberto

Travelled with family
Liked: Staff & service
Close to many places
Stayed 2 nights in Jul 2024

10/10 Excellent

Alcione Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Antonio

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and close to the chichen itza I would recommend getting a phone number for a taxi company or person in that area to make getting to chichen itza easier
Stayed 2 nights in Jun 2024

4/10 Poor

Yadira

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is an old facility, just one of the pools was working. It seems the owners do not care to update the building or the linens.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Great location. Ok hotel. But after seeing the Mayan temples and swimming in the cenote across the street, you have done it all.
Stayed 1 night in May 2024

10/10 Excellent

ivania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024