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Holiday Inn Cincinnati N - West Chester by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Cincinnati N - West Chester by IHG

Ballroom
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Suite, 1 Bedroom, Accessible (Mobility Tub)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Kings Island
    ‪18 min drive‬
  • Place, Great American Ball Park
    ‪26 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Quality Inn I-75 West Chester-North Cincinnati
West Chester
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,000 reviews
The price is €73
includes taxes & fees
26 May - 27 May
Quality Inn I-75 West Chester-North Cincinnati

About this property

Holiday Inn Cincinnati N - West Chester by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Cincinnati N - West Chester by IHG offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cincinnati N - West Chester by IHG. During your stay, you'll be within walking distance of Topgolf. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Johnnys Steakhouse, a fine-dining restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Topgolf and a few minutes from Monster Mini Golf
  • Free local-area shuttle service
Holiday Inn Cincinnati N - West Chester by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Cincinnati N - West Chester by IHG. A free area shuttle within 10.0 mi is available. Free self parking is available.

This 3.5-star West Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Johnnys Steakhouse - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Bar - This bar specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Johnnys Steakhouse

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Cincinnati N West Chester an IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG West Chester

Holiday Inn Cincinnati N - West Chester by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 711 reviews
Rating 8 - Good. 141 out of 711 reviews
Rating 6 - Okay. 56 out of 711 reviews
Rating 4 - Poor. 26 out of 711 reviews
Rating 2 - Terrible. 37 out of 711 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Erik

Stayed 2 nights in Jan 2026

10/10 Excellent

yamal

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome service, clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Micheal Shelly

The breakfast was not free, which is something different, usually it’s available to eat if you pay to stay.
Stayed 1 night in Dec 2025

6/10 Okay

Rachel

Liked: Staff & service, room comfort
Disliked: Cleanliness
The 3rd floor hallways looked like they hadn’t been vacuumed in months. The bathroom had some mold in it. Not enough to ask for a different room but still not pleasant to see. It was quiet and the beds were comfortable and the room appeared clean other than the moldy areas in the bathroom. The staff was friendly and accommodating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia

Fast check in and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Briana

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, location and service!
Stayed 3 nights in Nov 2025

2/10 Terrible

Robert, Chicago

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I spent four nights at the property and never once was my room cleaned. In fact, it appeared that the hotel hallways were never vacuumed during my stay. The overall upkeep was poor and the staff generally appeared disengaged.
Stayed 4 nights in Nov 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and curtious. I loved it. Im going to stay there again. Breakfast buffet absolutely delicious.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, TV did not work, maintenance came right away and ultimately I was moved to another room.
Stayed 1 night in Nov 2025

8/10 Good

Anum

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good service, staff was able to accommodate early check in request.
Stayed 1 night in Nov 2025

8/10 Good

George

Stayed 2 nights in Oct 2025

10/10 Excellent

LIBNI

Business traveller, Travelled with partner
Friendly
Stayed 3 nights in Nov 2025

2/10 Terrible

John

Stayed 1 night in Oct 2025

8/10 Good

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and updated and the staff was pleasant. I was impressed with the coziness of the room and that there was a refrigerator and microwave in the room was was clean
Stayed 2 nights in Oct 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Trae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, especially the room. Very friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Grygorii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was a gem. Clean, quiet and comfortable. Staff were pleasant and helpful. Kitchen prepared a great breakfast bar selection. Unfortunately there was a shortage of servers during our stay and the restaurant was not open, but we ate at nearby restaurants as needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Single night stay - very nice facility and excellent staff
Stayed 1 night in Oct 2025