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Holiday Inn Cincinnati N - West Chester by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Cincinnati N - West Chester by IHG

Lobby sitting area
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Place, Topgolf
    ‪14 min walk‬
  • Place, Sharonville Convention Center
    ‪5 min drive‬
  • Place, Liberty Center
    ‪8 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Cincinnati Liberty Way by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,004 reviews
The price is €79
includes taxes & fees
16 Oct - 17 Oct
Holiday Inn Cincinnati Liberty Way by IHG

About this property

Holiday Inn Cincinnati N - West Chester by IHG

Suburban hotel with area shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Cincinnati N - West Chester by IHG offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cincinnati N - West Chester by IHG. During your stay, you'll be within walking distance of Topgolf. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Johnnys Italian Steakhous, a fine-dining restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Topgolf and a few minutes from Monster Mini Golf
  • Free local-area shuttle service
Holiday Inn Cincinnati N - West Chester by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Cincinnati N - West Chester by IHG. A free area shuttle within 10.0 mi is available. Free self parking is available.

This 3.5-star West Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Johnnys Italian Steakhous - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Bar - This bar specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Johnnys Italian Steakhous

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cincinnati N West Chester Hotel
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Hotel Holiday Inn Cincinnati N - West Chester West Chester
West Chester Holiday Inn Cincinnati N - West Chester Hotel
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Holiday Inn Cincinnati N - West Chester West Chester
Cincinnati N West Chester
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Holiday Inn Cincinnati N West Chester an IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG West Chester

Reviews

Holiday Inn Cincinnati N - West Chester by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 667 reviews
Rating 8 - Good. 132 out of 667 reviews
Rating 6 - Okay. 50 out of 667 reviews
Rating 4 - Poor. 24 out of 667 reviews
Rating 2 - Terrible. 31 out of 667 reviews

Reviews

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

No hot water Mold in showers Rude check in help Freezing room No key that worked after going to the desk 3x
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, room comfort

Friendly front desk staff

The gentleman that checked us in was awesome, I did not get his name and his shift ended about 30 minutes after we checked in. We got there around 10:30 pm. He was very friendly and funny. He did a great job of going over everything the hotel had to offer, pool, restaurant, bar breakfast and the exercise room. All of the front desk staff was very friendly. Little disappointed in the cleanliness of the room, and there was only 1 cup left by the ice bucket. There were 3 adults and 1 toddler in the room, we could of used a few more cups. The beds were wonderful. I haven't slept that good in awhile. All in all, it was a good stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brad, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT!!! Mr. Bentley...Customer service expert .
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room at a good price!
Stayed 1 night in May 2025

8/10 Good

Keisha

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, local to my needs, outstanding staff.
Stayed 5 nights in May 2025

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Thank you!
Stayed 3 nights in May 2025

6/10 Okay

Randy

Liked: Staff & service, property conditions & facilities

Carts disappointing

I thought the carts to bring your luggage on was a joke. We stayed the night before at a Drury in Montgomery and their carts were a 10. I rate yours as sub par. Your carts didn’t match how nice your hotel is. Very disappointing.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Eh it’s okay.

For a full service holiday inn it was not good. The pillow slip I had on one of the pillows was dirty, the sheets smelled funny, the carpets were disgusting and stained all over. The bathroom was not clean especially the shower. The floor by the door was sticky. The manager Greg was not very kind just very dismissive and stoic. There’s a full service holiday inn where I went to college in the middle of nowhere ohio that keeps their rooms and lobby much nicer than this.
Stayed 1 night in May 2025

2/10 Terrible

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except check in time, had to wait 2 hours for a room. But did get complimentary breakfast
Stayed 3 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zhenyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Crystal

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Solomon provided excellent customer service and went out of his way to make us feel welcomed as guests.
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. The hotel is in a nice location. We did not pay for the breakfast buffet so I cannot review that part of the hotel.
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Wayne

Suite layout works
Stayed 3 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job

Stayed 1 night in Apr 2025

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Service was fine. Everyone seemed rather busy so it is what it is. The room was clean but the pool definitely could have been maintained better. Overall it was good enough.
Stayed 3 nights in Apr 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 2 queen reservation….. when we arrived in our room it was a king bed with a pull out couch that was absolutely disgusting. We also didn’t have any pillows, sheets or blankets in our room for the pull out couch. When asked, they only had pillows and sheets so we had to run to Meijer at 11pm at night to get blankets to sleep with. No one working seemed to care about our experience or help solve our problems. It was very much a “it is what it is” interaction.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave us a very difficult time because we booked through Expedia. They didn’t have the room we booked and blamed it on booking through Expedia. When we did get a room, it wasn’t clean. We had to move three times before we got a clean room. We did finally get placed into the room we booked, but it took over 24 hours and a compliant filed with Expedia before we got the room we booked. When we asked for a receipt for incidentals when we checked out, we were told we could not have a receipt because we booked through Expedia. It took several minutes of discussion about needing a receipt to check room charges before they finally gave us one. Additionally, the hotel property overall was short staffed resulting in delays for service and overall not a clean or maintained property.
Stayed 3 nights in Apr 2025