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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Indoor pool
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5100 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪11 min walk‬
  • Place, Regal Deerfield Town Center
    ‪12 min walk‬
  • Place, Arbor Square
    ‪3 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cincinnati - Mason by IHG. During your stay, you'll be within walking distance of Deerfield Towne Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Kings Island and 11 minutes from Kenwood Towne Centre
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 786 square feet (73 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cincinnati - Mason by IHG. Self parking is free.

Smoking is allowed in designated areas at this Mason hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities
Room was spotless and well set up and the staff was very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Willard

Clean and great as usual.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was very good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Really great stafc
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Would definitely stay at again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

dong soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the cleanest Hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities
Clean as a pin, breakfast was stellar and it was very quiet at bedtime. FYI, I’m very picky with cleanliness and noise. Stayed here a dozen times and it never disappoints.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Margery

Liked: Cleanliness, amenities
Bed was comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable, but very high. For a shorter person, like myself, difficult to get into bed. Other than that, good place to stay and good breakfast!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evan

Liked: Amenities, property conditions & facilities
It was very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This property was fantastic for our short trip.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfy and the staff was very nice. The lady who worked in the breakfast kitchen was very helpful and pleasant!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
yes, and warm
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

D

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was great from start to finish. They’re clearly working on a remodel but everything was still perfect for our stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the cleanliness, breakfast buffet, staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Clean, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elsiemae

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Staff helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come into Cincinnati/Mason from Indianapolis. Great location, easily sleeps my family of 5!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice area, great breakfast, nice staff.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks was a great trip
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Jeff

Liked: Amenities
Room was very nice, the bed was very comfortable. The complimentary breakfast was good and provided a nice start to the day.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was super clean, comfortable beds, and nice staff.
Stayed 1 night in Jul 2023