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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Exterior
1 bedroom, pillow-top beds, desk, laptop workspace
1 bedroom, pillow-top beds, desk, laptop workspace
Coffee service

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5100 Natorp Blvd, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪8 min drive‬
  • Kings Island
    ‪8 min drive‬
  • Lindner Family Tennis Center
    ‪9 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

Suburban hotel with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cincinnati - Mason by IHG. During your stay, you'll be within walking distance of Deerfield Towne Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Kings Island and 10 minutes from Kenwood Towne Centre
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 786 square feet (73 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cincinnati - Mason by IHG. Self parking is free.

Smoking is allowed in designated areas at this Mason hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 967 reviews
Rating 8 - Good. 299 out of 967 reviews
Rating 6 - Okay. 71 out of 967 reviews
Rating 4 - Poor. 26 out of 967 reviews
Rating 2 - Terrible. 20 out of 967 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the cleanliness, breakfast buffet, staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrokhim

Stayed 1 night in Apr 2025

4/10 Poor

Shalea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs all over our bathroom, sink was so dirty, the dumped the trash out instead of taking the whole bag so they spilled coffee all in it in the process
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked us in was really nice he is new to the area he really needs to go to kings island though great time will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. The room was very clean and up to date. The complimentary breakfast options was by the far the most impressive. Very clean, lots of options and was very fresh.
Stayed 1 night in Apr 2025

6/10 Okay

Cecelia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Has seen better days.

After parking our car at the exit closest to our room, we found that the door keys would not unlock that door. The only way back in was through the lobby. The breakfast bar was good. The room was clean, and the bed was very comfortable. The refrigerator in our room did not work.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This property was fantastic for our short trip.
Stayed 4 nights in Apr 2025

8/10 Good

David Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a weekend in Cincinnati and this hotel, though on the outskirts was perfect. It had great food options nearby and the room was very nice (the bathroom was dated but nothing that would cause concern). We used the pool. It was quiet during our visit but we went in the off season for nearby King Island, don’t know if I’d stay here then, unless I was specifically going there.
Stayed 2 nights in Mar 2025

8/10 Good

FARRAH

Travelled with family
Liked: Cleanliness, staff & service
Clean comfortable hotel. Nice breakfast with fresh ground coffee. Only complaint is about the pillows that go flat! Overall we would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Wheeling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. Great rooms.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and welcoming! 🙂
Stayed 2 nights in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except the sound from the hallway carried into the rooms, so I would wake up at all hours of the night from people closing their doors.
Stayed 3 nights in Feb 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks was a great trip
Stayed 5 nights in Feb 2025

10/10 Excellent

Tonya

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Stayed 1 night in Jan 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service

Maintenance Issues

Staff very nice. Checked in on Sun. Room so hot could not stand. Thermostat on wall not accurate. Thermo in unit in room incorrect too. We had to put a/c on our whole stay to stand temp in room. TV not getting most stations. Reported both issues to desk. Maintenance not available on Monday. No maintenance all week. Option offered change of room. Since staying 4 nights and traveling with another family member we choose not to move all of our things since we wanted to be able to adjoin to elderly family member. We feel the items should be inspected before renting room. I would like to say the staff were very friendly and nice but renting rooms with broken heating and TV which needs repairs Is indicate of poor quality control.
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the property was well kept.
Stayed 3 nights in Dec 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights. The maid cleaned our room including clean towels and sheets every day.
Stayed 3 nights in Jan 2025