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The Westin Cincinnati

4.0 star property

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Photo gallery for The Westin Cincinnati

Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
21 E 5th St, Cincinnati, OH, 45202
  • Place, Fountain Square
    ‪2 min walk‬
  • Place, Great American Ball Park
    ‪6 min walk‬
  • Place, Paycor Stadium
    ‪8 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Room, 2 Double Beds

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (View)

Studio, 1 King Bed (View)

Studio, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior detail
Hilton Cincinnati Netherland Plaza
Downtown Cincinnati
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,448 reviews
The price is €113
includes taxes & fees
17 May - 18 May
Hilton Cincinnati Netherland Plaza

About this property

The Westin Cincinnati

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Other amenities include self parking, a business center, and conference space. Change of towels is available on request.
The Westin Cincinnati offers 456 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Westin Cincinnati. During your stay, you'll be connected to a shopping center, and just a quick walk from Great American Ball Park. You'll find features like a restaurant, a bar, and a coffee shop/cafe.
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Fountain Square and 9 minutes by foot from Great American Ball Park
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Event space at this hotel measures 11765 square feet (1093 square meters) and includes conference space. The business-friendly The Westin Cincinnati also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
The Westin Cincinnati has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 21 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 17.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,765 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 17.5 per person
  • Fee for in-room wireless internet: USD 10.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 21 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cincinnati Westin
Westin Cincinnati
Westin Hotel Cincinnati
The Westin Cincinnati Hotel Cincinnati
The Westin Cincinnati Ohio
Westin Cincinnati Hotel
The Westin Cincinnati Hotel
The Westin Cincinnati Cincinnati
The Westin Cincinnati Hotel Cincinnati

The Westin Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 796 out of 1274 reviews
Rating 8 - Good. 223 out of 1274 reviews
Rating 6 - Okay. 126 out of 1274 reviews
Rating 4 - Poor. 68 out of 1274 reviews
Rating 2 - Terrible. 61 out of 1274 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Al

The staff were great, other than the manager.
Stayed 1 night in Jan 2026

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Great room - helpful staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

8/10 Good

Tracey

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Asia

Stayed 2 nights in Jan 2026

8/10 Good

Muhammad Sami, Nashville

Liked: Cleanliness, property conditions & facilities
Staff was good and room was clean. But the temperature control was defective we felt cold all night
Stayed 1 night in Jan 2026

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a beautiful lady in the coffee shop that was absolutely over the top in customer service. She might be the kindest person that I have ever encountered in all of my travels. Her kindness really made a difference to me and my husband was also blown away. She is perfect!! I can't remember her name but may have been Jasmine but I could pick her beautiful face out in a crowd. Hope to see her when we return.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic experience - the customer service was some.of the best, and we travel extensively. In Cincinnati, I've stayed at the Cincinnatian, 21c, and the Hyatt. For location you can't beat the Westin across from Fountain Square. Note the building is shared with other businesses (including restaurants) that are part of the lower level. Around the corner is the best breakfast in Cincinnati, "Sleepy Bee" which is a short walk around the corner. This is the place to stay in Cincinnati - there is no doubt the right choice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotlessly clean hotel with incredible views and a friendly staff. I wish they had full service restaurants
Stayed 1 night in Jan 2026

8/10 Good

JAYME

Liked: Cleanliness, staff & service
Clean room and very attentive staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gwen

Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip, Maywood

Stayed 1 night in Jan 2026

6/10 Okay

CARLA

Liked: Cleanliness, property conditions & facilities
There was no room service and the ice machines except the one on the 16th floor was working
Stayed 1 night in Dec 2025

6/10 Okay

Kathleen

Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey, Louisville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and fresh. We didn't participate in breakfast. We did enjoy the convenience of Starbucks being centrally located in the building.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated within a tower with other businesses and was extremely confusing to navigate. Minimal signage.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Had a fabulous room overlooking Fountain Square. Bedding was like sleeping on clouds. Love the close proximity to restaurants and stadiums.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, quick easy check in. Would stay again
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Lysa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, clean nice rooms, staff helpful and professional
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, room comfort
When entering the address into Google Maps, it directs guests to the East 5th Street entrance. This should be updated to route visitors to the Vine Street entrance, as that is where the parking garage entrance is located. Once inside the building, there is no signage directing guests to proceed to the second floor for check-in. The first floor—particularly the lobby—had a noticeable presence of homeless individuals. While there were no negative interactions, it does impact the overall perception of safety and cleanliness. After check-in, the key card system was somewhat confusing to operate; several other guests mentioned experiencing the same issue. The elevators require a key card and only allow access to the assigned floor, which appears to be a security measure to prevent unauthorized access to guest areas. Upon entering the room, it was clean, though it was evident that the room is dated. There was a previously patched hole in the wall that was poorly repaired, and the caulking around the sink was cracking and no longer providing a proper water seal. At checkout, my wife pulled back the sheets to assist housekeeping and noticed a large red stain—possibly wine—on the mattress. Overall, I would stay here again. However, there are several areas that could use improvement, including adding security personnel, installing clear signage to welcome guests and direct them to the front desk, and beginning a phased renovation plan, such as remodeling one floor per year.
Stayed 1 night in Jan 2026

10/10 Excellent

Tyrel J

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Very inviting. Everything was clean, modern, and it was quiet. Would definitely go again.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026