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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Ballroom
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Parking available

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪6 min walk‬
  • Rocket Arena
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(21 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Corner

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Lake Erie View)

9.0 out of 10
Wonderful
(48 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with an indoor pool, a quick walk to Cleveland State University
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Progressive Field. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Cleveland State University and 7 minutes by foot from Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.
Brel's at Playhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brel's at Playhouse

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 785 out of 1231 reviews
Rating 8 - Good. 245 out of 1231 reviews
Rating 6 - Okay. 123 out of 1231 reviews
Rating 4 - Poor. 45 out of 1231 reviews
Rating 2 - Terrible. 33 out of 1231 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Stayed 1 night in Jun 2025

8/10 Good

Karine

Stayed 1 night in May 2025

10/10 Excellent

Halley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was wonderful.. and very pleasant.. only 2 bad things i paid for a view of lake erie and didnt get it.. and the bed was very soft which i didnt like.. but other then that everything was nice...
Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

ghofran

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was very good for breakfast and dinner. Loved the washing machine and dryer available for guests but having the detergent and dryer sheets available would've been helpful. My grown children and I were constantly bombarded by homeless looking for handouts, a few were aggressive including one while we were waiting for our car. $49 a night for parking was a bit excessive for the area. Paid less in Manhattan! Room was clean, well-appointed and offered no surprises. Lots within walking distance but be prepared for the homeless all over the place! Hotel would be a 10 anywhere else!
Stayed 3 nights in Jun 2025

10/10 Excellent

Treneeka

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

The Crown Plaza Downtown Cleveland

I arrived late ti check in and thw hotel was very accomodating. The location is wonderful, it's in the heart of Playhouse Station and accessible to retail shopping and restaurants all within walking distance.
Stayed 2 nights in May 2025

8/10 Good

Quinn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast should be complimentry
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service and restaurant service was wonderful. Room comfortable. Add on breakfast was so-so, cooked food was not hot and selections were minimal.. Valet cost is a bit high
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Stayed 1 night in Jun 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Jun 2025

10/10 Excellent

Quanda

Stayed 4 nights in Jun 2025

2/10 Terrible

Valerie

Disliked: Staff & service
They would not allow me to stay there because iI only had a cash app card they told me they were going to approve my money back and they never did
Stayed 1 night in Mar 2025

10/10 Excellent

Jenise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MARY ANN, DUNMORE

Liked: Cleanliness, property conditions & facilities
Desk staff was very pleasant as was the valet attendant! Room is very clean and pleasant!
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the lobby…very beautiful and it smells wonderful The front staff was so kind
Stayed 1 night in Jun 2025

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well except for the hotel failed to e-mail us the link to get our car from valet like they should have. This caused a delay in getting our car.
Stayed 1 night in May 2025

8/10 Good

Khaled

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Didn't find any slipper in the room
Stayed 3 nights in May 2025

10/10 Excellent

CHESTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice atay
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this to anyone
Stayed 1 night in May 2025

10/10 Excellent

Calyn

Liked: Cleanliness, amenities, property conditions & facilities
Great property and perfect location.
Stayed 1 night in May 2025