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Hilton Cleveland Downtown

4.0 star property

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Photo gallery for Hilton Cleveland Downtown

Front of property
Lobby
Reception
2 bars/lounges
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪2 min walk‬
  • Place, Huntington Bank Field
    ‪6 min walk‬
  • Place, JACK Cleveland Casino
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View (High Floor)

9.2 out of 10
Wonderful
(39 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Corner Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Corner Room)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (South View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (South View)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(46 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite)

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr) | Living area

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

  • Lake view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Hearing Access)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Access)

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite)

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

  • Lake view
  • 151 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Hearing Access)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

9.2 out of 10
Wonderful
(11 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Access)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Ambassador King Suite

  • Sleeps 4

Graffiti King Suite

  • Sleeps 4

Accessible Corner King Room with City View and Bathtub

  • Sleeps 2

Corner King Room with Lake View

  • Sleeps 2

Ambassador King Suite

  • Sleeps 4

Hearing Accessible Corner King Room with City View

  • Sleeps 2

High Floor King Room

  • Sleeps 2

High Floor Two Queen Room

  • Sleeps 4

Accessible King Room with Bathtub

  • Sleeps 2

Ambassador King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible High Floor King Room

  • Sleeps 2

Hearing Accessible High Floor King Room with Bathtub

  • Sleeps 2

Accessible Corner King Room with Lake View and Bathtub

  • Sleeps 2

Hearing Accessible Corner King Room with Lake View

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

Accessible High Floor Two Queen Room with Bathtub

  • Sleeps 4

Hearing Accessible High Floor Two Queen Room

  • Sleeps 4

Accessible Two Queen Room with Bathtub

  • Sleeps 4

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Accessible High Floor King Room with Bathtub

  • Sleeps 2

Accessible Ambassador King Suite with Tub

  • Sleeps 4

Room, 1 King Bed, Club lounge access

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Club lounge access

  • Sleeps 4
  • 2 Queen Beds

1 King Rock And Roll Suite With Roll In Shwr

  • Sleeps 2

King Room With Peloton Bike

  • Sleeps 2

1Kg Mob/Hear Rollin Shwr-Peloton Room

  • Sleeps 2

1 King View Mob/Rollin Shwr-Peloton Room

  • Sleeps 2

1 Kng W/ View Hear Access Peloton Rm

  • Sleeps 2

King Bed Rockefeller Suite

  • Sleeps 4

the Club at Hilton Access - 1 King Bed

  • Sleeps 2

the Club at Hilton Access - 2 Queen Beds

  • Sleeps 4

Cardio King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Corner King Room with City View

  • Sleeps 2

King Room

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Accessible King Room with Roll in Shower

  • Sleeps 2

Similar properties

Lobby
Drury Plaza Hotel Cleveland Downtown
Downtown Cleveland
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 2,732 reviews
The price is €144
includes taxes & fees
10 May - 11 May
Drury Plaza Hotel Cleveland Downtown

About this property

Hilton Cleveland Downtown

An indoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Hilton Cleveland Downtown's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Huntington Bank Field. You'll find features like 2 bars, an indoor pool, and a restaurant.
  • Enjoy American cuisine while dining at The Burnham Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Huntington Convention Center of Cleveland and 7 minutes by foot from Huntington Bank Field
  • Pets welcome for a fee
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Event space at this hotel measures 48984 square feet (4551 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.
Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 48,984 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 for adults and USD 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1082 out of 1397 reviews
Rating 8 - Good. 165 out of 1397 reviews
Rating 6 - Okay. 81 out of 1397 reviews
Rating 4 - Poor. 32 out of 1397 reviews
Rating 2 - Terrible. 37 out of 1397 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, convenience, great staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience and fantastic staff!
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, pretty view, updated
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The “ambassadors suite” was really nice and well taken care of. Every staff member i dealt with was extremely polite and professional, Will definitely be back again! 5 big booms!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The staff are all fantastic. The rooms are clean and spacious. I will definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Marah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Venue is excellent in every way.
Stayed 1 night in Dec 2025

8/10 Good

katherine

Business traveller
Liked: Amenities, property conditions & facilities
The room was not spotless. There were several hairs on the wall and toilet.
Stayed 3 nights in Jan 2026

8/10 Good

Katrina

Stayed 1 night in Jan 2026

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & valet very efficient.
Stayed 2 nights in Jan 2026

8/10 Good

Ilan

Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Stuff, clean rooms, beautiful hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Micah

Stayed 1 night in Jan 2026

8/10 Good

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, food was amazing and staff was accommodating and friendly! This is our second time here and would go back again!
Stayed 1 night in Jan 2026

6/10 Okay

Connisa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The view was gorgeous! The staff was very friendly, plenty of elevators so no wait time, and the location is close to several tourist activities. Cons: The check-in is later than other places and still has a wait. The menu options are very very limited. The food is overpriced and not worth it. A small omelette and breakfast burrito was over 40$. The valet is 60$ /day. I did not use valet. The WORST part is that they lock out 100$ additional dollars per day. One week stay is an additional 700$. So even though I didn’t use valet etc. I didn’t have a significant chunk of money planned for activities and it was a Christmas gift for my husband. With the money held, I still had to purchase breakfast. They do not accept cash. There is clause on your privacy hotel tag that states the staff can go through your room every 24 hours.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service
Super clean, nice bedding
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing, rooms were clean. First time ever staying at this location.
Stayed 2 nights in Dec 2025

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