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InterContinental Cleveland by IHG

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Exterior
Interior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Cleveland Clinic

Located close to Severance Hall and Cleveland Museum of Art, InterContinental Cleveland by IHG provides a terrace, dry cleaning/laundry services and a fireplace in reception. At the two on-site restaurants, enjoy breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Place, Severance Hall
    ‪14 min walk‬
  • Place, Cleveland Museum of Art
    ‪16 min walk‬
  • Place, Case Western Reserve University
    ‪19 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club lounge access

Room amenity

Classic Room, 1 King Bed, Accessible, Club lounge access

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Accessible, Club lounge access

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Separate Bath and Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed (Separate Bath and Shower)

9.6 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Room amenity

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room (Upgraded)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club lounge access (Walk-In Shower)

Room amenity

Classic Room, 1 King Bed, Accessible, Club lounge access (Walk-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Club lounge access (Walk-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Accessible, Club lounge access (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Walk-In Shower)

Junior Suite, 1 King Bed (Walk-In Shower)

Junior Suite, 1 King Bed (Walk-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Cleveland by IHG

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite.
InterContinental Cleveland by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at InterContinental Cleveland by IHG. During your stay, you're just a quick walk from Ronald McDonald House Cleveland. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Cleveland Clinic and Severance Hall
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury InterContinental Cleveland by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
North Coast Cafe - This restaurant serves breakfast and lunch.
Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 38 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 22 to 22 for adults and USD 10 to 11 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 883 reviews
Rating 8 - Good. 200 out of 883 reviews
Rating 6 - Okay. 63 out of 883 reviews
Rating 4 - Poor. 33 out of 883 reviews
Rating 2 - Terrible. 13 out of 883 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The staff went out of their way to be helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room, restaurants on site and convenient to Cleveland Clinic! Highly recommended!
Stayed 5 nights in Jan 2026

8/10 Good

Candace

Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
By all means, stay at the club level.
Stayed 4 nights in Nov 2025

8/10 Good

CATALINA

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Normal
Stayed 6 nights in Jan 2026

10/10 Excellent

Dr. Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and restaurant. Super convenient to CC
Stayed 1 night in Jan 2026

10/10 Excellent

Edward, Cave Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities
Close to Cleveland Clinic Hospital
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
I reported that the electrical socket on the bedside table needed to be replace and they took the info and entered it at the time of checkout. Room excellent otherwise. Restaruants were wonderful. Ease of access to Cleveland Clinic great. Concierge arranged for our taxi to the airport and it was excellent and on time and fair was reasonable.
Stayed 1 night in Dec 2025

10/10 Excellent

Lewis, Sisters

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staying at the hotel was a great experience. The restaurants and room service were great. The staff was very helpful and pleasant.
Stayed 4 nights in Nov 2025

10/10 Excellent

jeannette

Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

jason

Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terribly uncomfortable. Perhaps a step stool next to the bed would help!
Stayed 1 night in Nov 2025

6/10 Okay

Devin

Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the gracious and accommodating restaurant staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The suite was spotless and fully stocked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Professional and fast check in. Room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Kermit

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great. The skywalk to the Cleveland Clinic made it easy to get where I needed to go.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Desk chair was busted other than that. Everything was good comfortable bed thank you.
Stayed 1 night in Oct 2025