Towneplace Suites By Marriott Cleveland Westlake

3.0 star property

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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

7.4 out of 10
Good
(9 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(23 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites By Marriott Cleveland Westlake

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Towneplace Suites By Marriott Cleveland Westlake. During your stay, you'll be within walking distance of Lake Erie. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Bay Lanes Bowling
  • Pets welcome for a fee
Towneplace Suites By Marriott Cleveland Westlake offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Towneplace Suites By Marriott Cleveland Westlake also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Westlake hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 125 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Towneplace Suites Cleveland
Towneplace Suites Cleveland Westlake
Towneplace Suites Marriott Cleveland Westlake
Towneplace Suites Westlake
Towneplace Suites Marriott Cleveland Westlake Hotel
Towneplace Suites Marriott Cleveland Hotel
Towneplace Suites By Marriott Cleveland Westlake Hotel
Towneplace Suites By Marriott Cleveland Westlake Westlake
Towneplace Suites By Marriott Cleveland Westlake Hotel Westlake

Towneplace Suites By Marriott Cleveland Westlake Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 456 reviews
Rating 8 - Good. 153 out of 456 reviews
Rating 6 - Okay. 63 out of 456 reviews
Rating 4 - Poor. 41 out of 456 reviews
Rating 2 - Terrible. 31 out of 456 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, modern rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Rock & Roll Hall of Fame.

The room was very clean and roomy. Water pressurer was excellent. Great location, easy to get too. The staff was very friendly and accommodating. Will defi itely come back when we're in that area.
Stayed 2 nights in Sep 2025

10/10 Excellent

saif

Liked: Cleanliness, amenities
Front desk lady was not nice
Stayed 2 nights in Aug 2025

6/10 Okay

Zachary

Travelled with family
Liked: Staff & service

Mixed emotions

I was blown away that the bathroom fan worked, since most hotels only have those for show. It was a cozy little suite, but the hall smelled really weird. I also believe my dog may have picked up fleas here. Not a huge fan of that.
Stayed 1 night in Aug 2025

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old, worn, and smells bad. Staff were
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family
Disliked: Property conditions & facilities
Price was affordable, but distinct odor in main lobby and hallways. Outdated and in need of updating.
Stayed 3 nights in Aug 2025

4/10 Poor

Mark

Stayed 1 night in Aug 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service
It was a rainy few days so I was limited to see.
Stayed 2 nights in Aug 2025

8/10 Good

Jake G

Stayed 1 night in Aug 2025

6/10 Okay

Trenton

Stayed 1 night in Aug 2025

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be updated. Air conditioning in lobby area was not working. Way to hot for that not be fixed.
Stayed 2 nights in Aug 2025

6/10 Okay

Tonya

Travelled with partner
N/A
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Terry Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and the staff was wonderful!
Stayed 4 nights in Jul 2025

4/10 Poor

Cindie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff/terrible hotel

The front staff are the only acceptable part of this hotel. It was filthy and run down. The front piece of a drawer was missing and a window cracked and repaired with blue tape. Worn down furniture that was dirty. Carpet smelled like wet dog. Uncomfortable beds! Pool needed attention. Skimming leaves and bugs off. Everything looked and felt like it hadn’t been maintained in10-15 years. Will not recommend or stay at Town place suites
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Kimberly A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nice staff but this location needs a total refresh

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Austin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the space we had with a separate bedroom and the kitchen was very useful!
Stayed 5 nights in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Good location. Incredible staff. Beat up facility.

Great location. Incredibly friendly staff. These are the reasons we are able to give 3 stars. This facility is in shambles and there is no way it meets Marriott standards. It is not clean, common areas smell bad, and it is way behind on maintenance. This property is about ten years overdue for a remodel. If your are traveling with a large dog like we were and don't mind a place that is a little rough around the edges this could work. $100 pet fee is kind of a joke in a place where all the furniture and carpet was ready to go to the dump a while ago. I can't emphasize enough how awesome this staff was, and if it wasn't for that diamond in the rough we would have likely complained about the other things.
Stayed 2 nights in Jul 2025

6/10 Okay

ATIF

Liked: Amenities, property conditions & facilities
Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Pictures online make it look better than it is

The hotel was run down. Rooms were not cleaned right. Dirty dishes in the dishwasher. Stains on the sofa. The pool was dirty.
Stayed 3 nights in Jul 2025