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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave
Standard Studio, Non Smoking, Refrigerator & Microwave
Property amenity
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
5650 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Cleveland Clinic
    ‪36 min drive‬
  • Place, Huntington Bank Field
    ‪37 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪35 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Select Suites - Cleveland - Mentor

Suburban hotel in Mentor with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Extended Stay America Select Suites - Cleveland - Mentor, you're just a quick walk from Atlas Cinemas Diamond Center 16. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Atlas Cinemas Diamond Center 16 and a 5-minute drive from Mentor Marsh - Carol H. Sweet Nature Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Cleveland - Mentor, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Cleveland - Mentor also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.

This Mentor hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Reviews

Extended Stay America Select Suites - Cleveland - Mentor Reviews

6.2

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 617 reviews
Rating 8 - Good. 131 out of 617 reviews
Rating 6 - Okay. 118 out of 617 reviews
Rating 4 - Poor. 94 out of 617 reviews
Rating 2 - Terrible. 141 out of 617 reviews

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

stacy

Stayed 1 night in Sep 2025

10/10 Excellent

RONALD

Stayed 1 night in Sep 2025

4/10 Poor

Hem chandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and scary

The place is scary with all the rooms and corridors filled with smoking/weed smell. The room was filthy had pet hairs all over the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Daimen

Disliked: Cleanliness, staff & service, property conditions & facilities
You can move everything and see nothing was cleaned even the sheets on the bed had hair from previous people staying the workers bang on the door at 10 am even though check out isn’t until 11am I even had another night booked and payed for but I just packed my stuff up and left that it was so bad also if you stay for multiple nights they will not ask if you need room service 1 of the women even told me I had to pay her to clean or take trash 100% worst place to go there check in desk closes very early so if you have anything booked and can’t be there before a certain time then your money is basically gone and you have to find another hotel i left in the middle of the night to go get food and couldn’t even get back into my room because my keys stopped working so I had to sleep in the car
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Daniel B.

Very boring. Alot of difficulty looking people everywhere. Didn't feel safe.
Stayed 1 night in Aug 2025

2/10 Terrible

joe

Stayed 2 nights in Jul 2025

6/10 Okay

Kay

Liked: Staff & service
Disliked: Amenities
They definitely need some updating, especially the bed. It was so uncomfortable 😫
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Okay stay.

The hotel was ok for the price. Not the cleanest. Not the dirtiest.
Stayed 1 night in Jul 2025

2/10 Terrible

Jonisha

Disliked: Property conditions & facilities
nasty asf have crack heads out side
Stayed 1 night in Jul 2025

6/10 Okay

Melissa, Clayton

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Had trouble checking in. Is supposed to be 24 hours but we had to call a number for someone to check us in
Stayed 1 night in Jul 2025

4/10 Poor

Evelynn

Stayed 1 night in Jul 2025

2/10 Terrible

robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you got off elevator is smelled so bad like b.o. Blinds we filthy and the back of couch had a half in of dust on it. Everytime the people above us walked is sounded like they we going to come threw the ceiling!!! Never again
Stayed 2 nights in Jul 2025

2/10 Terrible

Kathaleen

Stayed 1 night in Jul 2025

10/10 Excellent

Sierra

Stayed 3 nights in Jul 2025

2/10 Terrible

Padam Raj

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

Was a nice clean room, very spacious. Enjoyed the quietness and friendliness of the staff. Good value!
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
the program glitched and ended up booking me 4 rooms for 2 nights , even though the two of us showed up and stayed in two rooms , they did not tell us we had been booked in another two rooms by computer error , Once I realized the mistake and complained the manager only gave me back half of the money effectively stealing $173.68 from me , and said that was there policy .
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only issues I had was the bed felt like there was a metal bar in my back when sleeping and our AC hardly worked. I talked to the staff and they said they will have it looked at.
Stayed 3 nights in Jun 2025

6/10 Okay

Keith

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

adequate

Stayed 3 nights in Jun 2025

2/10 Terrible

TARA, Cresson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No employees at check-in Ppl living there just hanging out smoking cops there twice
Stayed 2 nights in Jun 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025