pentahotel Reading

4.0 star property
VIP Access

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Photo gallery for pentahotel Reading

Serves lunch and dinner
Fitness facility
Serves lunch and dinner
Sports facility
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Oxford Road, Reading, England, RG1 7RH
  • Place, Hexagon
    ‪2 min walk‬
  • Place, Oracle
    ‪6 min walk‬
  • Place, Reading Museum and Town Hall
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room (Penta Plus)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Room (penta)

8.2 out of 10
Very good
(62 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Penta Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

pentahotel Reading

Family-friendly hotel with a restaurant, steps from Broad Street Mall
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Pentahotel Reading offers 206 accommodations, which are accessible via exterior corridors and feature designer toiletries and hair dryers. 38-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and in-room fitness.
Our customers tell us they can't get enough of pentahotel Reading's great location. During your stay, you're just a quick walk from Broad Street Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy vegan cuisine while dining at Penta Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Broad Street Mall and Hexagon
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Pentahotel Reading offers its guests a fitness center and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. A library, an arcade/game room, and multilingual staff are also featured at the family-friendly pentahotel Reading.

This Reading hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Penta Lounge - This bar specializes in vegan cuisine and serves lunch and dinner. A children's menu is available.
Onsite venue #2 - This family restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 14 per day; reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 19.50 for adults and GBP 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Penta Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Foosball table
  • Gym
  • Library
  • Stereo
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 5,920 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Paper towels

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Elliptical machine
  • Free weights
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Rowing machine
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests may request late check-out at 3 PM on Sundays. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.5 for adults and GBP 9.75 for children
  • Nearby parking fee: GBP 14 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

pentahotel Hotel Reading
pentahotel Reading
Reading pentahotel
Reading Penta Hotel
pentahotel Reading Hotel
Renaissance Hotel Reading
pentahotel Reading Hotel
pentahotel Reading Reading
pentahotel Reading Hotel Reading

pentahotel Reading Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1010 reviews
Rating 8 - Good. 290 out of 1010 reviews
Rating 6 - Okay. 125 out of 1010 reviews
Rating 4 - Poor. 60 out of 1010 reviews
Rating 2 - Terrible. 43 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom and bathroom was very clean and breakfast was well cooked and was satisfactory for most people's taste buds.There was a variety of food and the hotel had a really tasty banana loaf,which was very moist and light. The area was very convenient and easy to access. The only thing I was unhappy about was the rust on the wire shower rack and brown marks at the bottom of the shower screen.
Stayed 2 nights in Nov 2025

8/10 Good

Catalin

Stayed 3 nights in Oct 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service
Comfortable hotel great convenient location. Recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Staff & service
The stay wasn't as good as the first time we stayed. The room seems to not be as clean and tidy and their was parts of the decore coming off especially in the bathroom a bove the shower. The ceiling had crumbling paint and the toilet had a brown stain in the bowl. The sink again wasn't tidy as it was last year. The bed also wasn't comfortable, it's advertised as a king size bed, which infact was two single beds joined together leaving a uncomfortable crack down the middle of the bed. Also no king size duvet, rather two single duvets, no very nice when trying to relax with my wife. All in all not a great stay, but not the worst we have encountered. Think the hotel needs a revamp and maybe putting in a comfortable bed with a comfortable mattress without any cracks down the bed and a proper king size duvet to have a good night's sleep.
Stayed 2 nights in Nov 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Room and bathroom was clean and a good size Check in was fast and problem free Not enough words to describe breakfast - well stocked,hot food was hot and a great choice
Stayed 4 nights in Oct 2025

10/10 Excellent

Martina

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overall
Stayed 1 night in Oct 2025

6/10 Okay

SONIA

Stayed 1 night in Oct 2025

2/10 Terrible

Sabine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms desperately need an uplift, soiled and faulty furniture, dusty ceiling, stained communal carpets that are not regularly hoovered, abrupt reception staff when approached with issues. Suggested I leave at 9 pm shortly after I'd reported the issues even though I'm heavily pregnant, and book elsewhere for a full refund. I was treated with contempt. Overall a terible stay. I hadn't been to the PH Reading since 2019, it's become a cheap hostel. Disappointed as I expected more from Pentahotel. Hotels.com promptly refunded my second night.
Stayed 1 night in Oct 2025

8/10 Good

Demetris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Was allocated a room that already had a guest in it. When I was given an alternative room the hallway immediately outside stank of people smoking weed. The curtains didn’t cover the whole window so had street light shining on the bed all night. Shower gel was empty and wasn’t topped up on request. Breakfast was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Ollie

Good
Stayed 1 night in Oct 2025

8/10 Good

Jeanie Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Abayomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and I will be back
Stayed 1 night in Oct 2025

10/10 Excellent

Suman, Altrincham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to transport. Friendly and professional staff and excellent setvice
Stayed 2 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, hot shower, pleasant staff
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed hotel with plenty of recreational space and ideally located to explore centre of reading . Great value too
Stayed 1 night in Sep 2025

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable but no curtains so had light coming through nets however slept well even when waking 2-3 times. Walking through Hallways were very dark felt slightly uncomfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service
could be better
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here multiple times, always consistent- staff always very friendly and helpful , clean rooms and bathrooms.
Stayed 1 night in Sep 2025