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3.5 out of 5

"Everything you need for a nights stay, even though there’s a travelodge across the road. " More

By a verified traveller on Sat 14 Dec 2019

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Standard Room (penta)

Bed Count 1 King Bed Maximum Occupancy 2 Max
€62* Per night/room 5 Apr - 6 Apr

Room (Penta Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penta Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at pentahotel Reading. During your stay, you're just a quick walk from Broad Street Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy vegan cuisine while dining at Penta Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the beds and the helpful staff
  • Steps from Broad Street Mall and Hexagon
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

pentahotel Reading ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for pentahotel Reading

Everyone (5) Couples (2)
5 out of 5
Everything you need for a nights stay, even though there’s a travelodge across the road.

Posted by on 14 Dec 2019

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5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by The Penta Team

Hi, Thank you for your feedback and rating. We're pleased to see that you enjoyed your stay. We hope to welcome you back again soon. Best Wishes,

4 out of 5
Friendly staff, nice, clean rooms but in need of some modernisation to rooms ie the floral patterns on the walls are slightly dated. Can not fault the shower though. The lifts are mighty slow. At first the hotel looks like a council building but inside it has a great young feel. Its edgy, funky and smells nice as soon as you enter. We will definitely be back again if visiting Ryyeading.

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by The Penta Team

Hi, It's great to hear that you were pleased with your stay and that you like most of our decor. Apologies regarding the lift. Please note that our maintenance team has been informed of the issue. Thank you for your feedback and rating and we look forward to welcoming you back again soon. Best Wishes,

2 out of 5

Posted by on 8 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by The Penta Team

Hi Philip, We're sorry to see that you were not too pleased with your stay. Please note that we have a 24 hours reception should you wish to discuss any concerns during your stay. Thank you for your feedback and rating. We hope that you will give us another chance soon so that you can experience our full working service. Best Wishes,

3 out of 5
Didn't receive any information about breakfast upon check in and there was no further information about breakfast in the hotel room - maybe there was no breakfast available!? When we asked for some fresh milk to have a with a cup of tea we were told we could only have UHT milk and that if we wanted fresh milk there would be an extra charge! I think some customer service training wouldn't go amiss in this establishment

Posted by on 28 Nov 2018

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Comment from Hotel Management

13 Dec 2018 by Al - Operations Supervisor

Dear Guest, Thank you very much for your feedback. This is not something that will go unnoticed and the issues you experienced will be raised with the team and provide further training where necessary, as you should be adequately briefed about the hotel, its facilities and its schedules without mistake. We would love to welcome you back into the hotel very soon. We will make sure we change your mind on your next stay with us... :) Best regards.

1 out of 5
Good Location, Poor standards, Rooms where old and in a bad condition

Posted by , from Reading on 22 Oct 2018

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Comment from Hotel Management

28 Nov 2018 by Al - Operations Supervisor

Dear James, Thank you very much for taking the time to leave us your feedback. Seeing how disappointing your stay with us was for you, we would love it if you would provide us with further detail so we can tackle the issues you encountered. Kindly get in touch with us should there be anything we could do for you. Best regards.

4 out of 5

Nice hotel, lovely theme and staff

Great clean room, comfy bed and nice touches like toiletries. lovely communal areas and helpful friendly staff. Great location too.

Posted by on 26 Mar 2018

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4 out of 5
Très calme

Posted by on 5 Mar 2023

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Comment from Hotel Management

26 Mar 2023 by Management

Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon! Sincerely, Pentahotel Reading Management

Property Features

Pentahotel Reading offers its guests a fitness centre and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 5920 square feet (550 square metres) and includes conference space. A library, an arcade/games room, and multilingual staff are also featured at the family-friendly pentahotel Reading. This Reading hotel is smoke free.

  • 206 guestrooms or units
  • 7 levels
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Reading West Station (0.8 km / 0.5 mi)

Room Amenities

Pentahotel Reading offers 206 accommodations, which are accessible via exterior corridors and feature designer toiletries and a hairdryer. 38-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • In-room fitness
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Penta Lounge – This bar specialises in vegan cuisine and serves lunch and dinner. A children's menu is available.

Hotel Restaurant – This family restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and in-room fitness.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests may request late check-out at 3 PM on Sundays.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties allowed
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 for adults and from GBP 9 for children
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • pentahotel Hotel Reading
  • pentahotel Reading
  • Reading pentahotel
  • Reading Penta Hotel
  • pentahotel Reading Hotel
  • Renaissance Hotel Reading
  • pentahotel Reading Hotel
  • pentahotel Reading Reading
  • pentahotel Reading Hotel Reading

You should know

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.