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art'otel Cologne powered by Radisson Hotels

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Exterior
Creator video
Restaurant
Room, 1 Queen Bed (Art - Rhine View)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Holzmarkt 4, Cologne, NW, 50676
  • Chocolate Museum
    ‪2 min walk‬
  • Cologne Cathedral
    ‪14 min walk‬
  • LANXESS Arena
    ‪3 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Art - XL)

Room, 1 Queen Bed (Art - XL)

Room, 1 Queen Bed (Art - XL)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

7.0 out of 10
Good
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room (Art)

Room (Art)

Room (Art)

9.4 out of 10
Exceptional
(31 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

8.8 out of 10
Excellent
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

art'otel Cologne powered by Radisson Hotels

Eco-certified hotel with a fitness center and a sauna
Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at art'otel Cologne powered by Radisson Hotels. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Chocolate Museum and a 2-minute drive from Cologne Cathedral
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Art'otel Cologne powered by Radisson Hotels offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A rooftop terrace, a library, and multilingual staff are also featured at the eco-certified art'otel Cologne powered by Radisson Hotels. For a fee, parking is available.

This Art Deco Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Art drink - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Restaurants on site

  • art drink

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

Reviews

art'otel Cologne powered by Radisson Hotels Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1006 reviews
Rating 8 - Good. 371 out of 1006 reviews
Rating 6 - Okay. 96 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
It is in a good location next to the river, which is ideal with the roof top terrace. Only about 25 minute stroll from the train station. Rooms were big and airy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Breakfast was good with tons of variety We stayed for 3 nights and if we find ourselves back in Köln we will definitely stay here again
Stayed 3 nights in May 2025

8/10 Good

Esme

Stayed 3 nights in May 2025

4/10 Poor

Anthony

Business traveller
Disliked: Staff & service

Do not stay here

Got downgraded on arrival despite paying in advance. Reception said they couldn’t refund difference. Got 2 free drinks at the bar as compensation. Barman said we couldn’t have certain drinks. Complained to hotels.com and got refunded a small token amount on checkout. Will not be staying here again. Categorically off the list!
Stayed 2 nights in May 2025

10/10 Excellent

Denisse, Fraijanes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is so modern, rooms are so beautiful and comfortable, decoration is genial
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamar

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Mar 2025

10/10 Excellent

Jill Mary

Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The staff were brilliant and so helpful. We expected proper balconies not just a an outer space.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonas, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and easy access to the city centre and Kölnmesse on public transport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2025

10/10 Excellent

Tewodros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at this hotel during Xmas markets, lovely friendly staff who kindly let us check in early. Fabulous breakfast and premium products in bathroom, very warm cosy room and beds
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a great hotel, very convenient for visiting the Christmas markets. We enjoyed their touch of coffee and water available and some gluhwein occasionally. Only complaint was our room description- 1 bedroom suite in every other hotel we’ve stayed in has meant a separate room for sleeping and this is what we expected as we were travelling with 2 older teen boys. In fact, it was just a single room. The only difference being a sleeper couch at the end of the bed for the boys. So, all a bit crowded but we made it work for the few days of our stay. One lift out of order meant long lines for the lifts daily. Luckily we were on the first floor so used the stairs where we could. We didn’t have breakfast included so visited local bakeries to buy breakfast most days. But we did treat ourselves to breakfast one day and the food was fresh, plentiful and varied. Underground car park was useful and convenient. Would stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only advantage of this hotel is the location. But trust me, you are better off elsewhere. The hotel advertises they have parking. They don’t. They are located in proximity to the busiest parking lot that they advertise as their own. This means your chances of parking even remotely close to the hotel are literally nil. Moreover, they don’t even have a proper space to unload suitcases out of the car. Property is completely mismanaged. Staff is underpaid and spends their time on the phone or smoking. Getting help is next to impossible. Random things go missing from a room. Not valuables, just random stuff. Two tiny elevators for the entire hotel with only one functioning. A person in a wheelchair was waiting for more than 30 minutes to get downstairs. In short don’t let the convenient location and attractive price fool you. Your stay will be ruined.

8/10 Good

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location next to the chocolate museum. Walkable into centre of town. Excellent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Sonal

Travelled with group
Disliked: Amenities
We arrived at the hotel to find out that there would be no power between 12 pm and 6 pm. As such, the hotel could not take a local tax payment that’s due on site because their credit card machines didn’t work. Our rooms, had been paid for in advance. We later went out and came back late at night and found that our key access to our rooms have been cut off Because we had yet to pay the €18 in local tax. Additionally, the staff at check-in were incredibly unfriendly and rude. The only exception was one man in the evening and Tobias at the bar. The rooms were very very average and cleanliness was not terrible but not at all convincing. Only one left worked during our entire four days stay and it took an eternity to go up and down. I would not recommend the hotel however, the proximity to town was good. They should replace everyone who works here.
Stayed 3 nights in Dec 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne

It was a great location for the Christmas markets. It was about a 20 minute walk from the train station with tons of restaurants around. Also, it was directly on the Rhine, so beautiful views.
Stayed 3 nights in Dec 2024

6/10 Okay

Dalal

Liked: Staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024