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CityClass Hotel am Dom

4.0 star property

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Photo gallery for CityClass Hotel am Dom

Junior Suite, Patio | Balcony view
Reception
Lobby sitting area
Exterior
Junior Suite, Patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Am Hof 38 - 46, Cologne, NW, 50667
  • Place, Museum Ludwig
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room (Cathedral View)

Superior Single Room (Cathedral View)

Superior Single Room (Cathedral View)

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room (Cathedral View)

Superior Double Room (Cathedral View)

Superior Double Room (Cathedral View)

9.2 out of 10
Wonderful
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Cathedral View)

Superior Twin Room (Cathedral View)

Superior Twin Room (Cathedral View)

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Junior Suite With Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Terrace

  • Sleeps 3

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

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Front of property
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  • Free Wi-Fi
  • Restaurant
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4.6 out of 5, Wonderful, 1,001 reviews
The price is €104
includes taxes & fees
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About this property

CityClass Hotel am Dom

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
CityClass Hotel am Dom's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Dom Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Museum Ludwig and Cologne Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at CityClass Hotel am Dom.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dom Lounge - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge
  • Dom Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (820 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, Am Hof 38-46, 50667 Köln, HRA23846, 022120580, CM CityClass Hotel GmbH & Co KG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Europa Am Dom
Cityclass Europa Am Dom Cologne
Cityclass Hotel Europa
Cityclass Hotel Europa Am Dom
Cityclass Hotel Europa Am Dom Cologne
Europa Am Dom
Europa Dom
Europa Hotel Am Dom
Hotel Cityclass Europa Am Dom
Hotel Europa Am Dom
CityClass Hotel am Dom Hotel
CityClass Hotel Europa am Dom
CityClass Hotel am Dom Cologne
CityClass Hotel am Dom Hotel Cologne

CityClass Hotel am Dom Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with partner
Fantastic location if visiting the Christmas markets. Just 1 minute from the entrance to the biggest market at the Cathedral and central to all areas. Our room overlooked the cathedral. However the hotel itself was more 3.5 star than 4 star. I booked a superior room but that was still quite compact and a bit gloomy inside.The bathroom was not inviting and the towels were very worn and rough to touch. The shower was okay but not a power shower and there was a big step to get into the shower cubicle. We did not have breakfast as we were going to the Lindt chocolate museum but noticed that there was no actual 'lounge area' in the hotel as this was taken up mainly with the breakfast room. Also, the lift seemed a bit ropey - it made all sorts of noises when in it! Due to the time of year I had to pay £160 without breakfast when I probably could have stayed in a 5 star for not that much more!
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Kyu ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Great location, across from Cologne Cathedral, cleaned room but completely flattered pillows, good rate. We enjoyed the Christmas Market across from our room. The noise didn't bother us at all because it ended at 9pm. Great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities
Clean room helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, Friendly Staff in Reception & Dining Rm
Stayed 1 night in Dec 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable and the hotel was in a great location. Good proximity to all the local attractions this made the experience. Especially as you have to pay to use the loo pretty much everywhere here, the hotel being so close to everything made it easy to nip back to the room during the day to use the loo if needed. Only negatives were, the hairdryer in the room did not work and the soap in the bathroom was “all in one” so was horrible for using on hair. It needed separate shampoo, conditioner etc ideally. Our room was right next to the internal door on our floor which was not great as every-time someone entered or left it slammed which as a light sleeper was less than ideal. We also had a cathedral view room which seems lovely until you get to the evening and a DJ in the Christmas market opposite starting playing music until midnight at full volume. This really is a good hotel though, would only take a few tweaks to make it a great one. Some warning on the market opposite at this time of the year would have been useful though as I would have much rather had the option to pay less for a quieter room not facing the noise.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in December during Christmas market, and this hotel exceeded my expectation. Location is excellent! The room is nice & sufficient, and we were given a room with a view of the Cathedral and also over looking one of the Christmas markets. Breakfast is very good with many selections. Internet connection is also good. Staff from front desk to back kitchen are also awesome!
Stayed 1 night in Dec 2025

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, amenities
The room was small but very clean; the reception staff was first class; they helped us with dinner recommendations and directions.
Stayed 4 nights in Dec 2025

10/10 Excellent

Julie Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for visiting the Christmas markets. There is a food and drink market opposite and the main Dom market is a few minutes away. My favourite gnome market is just down the road and up a side street. Breakfast had a variety of selection. Hotel was clean. Staff friendly. The perfect base for us. I’d definitely stay there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have be breakfast but we sat in the bar for drinks. Area was lovely.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best location in town across from the cathedral and a Christmas market! The hotel staff was great, breakfast was good everything was on point.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 3 nights in Nov 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Staff were very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zackary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best possible location for the christmas markets and one of the nicest rooms weve ever had. make sure you book the corner suite with the dom view, you will not regret it
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect as it provided superb service and always very friendly. Our room overlooked one of the Christmas markets so all good for us. Breakfast was quality with loads of options and varieties. Situated within 15 mins from Lindt chocolate factory and close to the other Christmas markets. We could not have chosen anywhere better. Train station is a 8min walk and cathedral is just round the corner. We thoroughly enjoyed our stay and thankyou to everyone who helped provide gluten free breakfast and plates and cutlery to cater for my food allergies.
Stayed 4 nights in Nov 2025

6/10 Okay

Pallavi Pavana

Stayed 1 night in Nov 2025

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, lovely staff
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff in dining were great along with front desk staff. Rooms were very clean and location was amazing!
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Good location, rooms were clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Allan

Stayed 2 nights in Nov 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very smart location close to the train station and Cathedral. Multiple Christmas markets within a few blocks. Well maintained, very modern hotel. Clean throughout. Most of the staff were very friendly, helpful, and responsive. Our only problem was the heat in our room. Housekeeping kept opening the windows while it was quite cold outside. It took all night for the heating to warm the room. We froze two nights back to back, even after making the desk staff aware.
Stayed 2 nights in Nov 2025

8/10 Good

Heather

Stayed 3 nights in Nov 2025

8/10 Good

Constance, Edmonton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was excellent. Some noise in the evenings from Christmas Market revellers, but it was quiet by 11pm.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff were friendly and helpful, room was spotless and a great size. Loved the view of the Dom from our room, and the free waters in the mini fridge were a very welcome extra on a surprisingly mild November trip. All topped off with a great breakfast. Thank you, City Class, we will be back.
Stayed 2 nights in Nov 2025