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Dorint Hotel am Heumarkt Köln

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Photo gallery for Dorint Hotel am Heumarkt Köln

Presidential Suite | Dining room
Presidential Suite | Dining room
Deluxe Suite
Pool
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Pipinstrasse 1, Cologne, NW, 50667
  • Place, Hay Market
    ‪3 min walk‬
  • Place, City Hall
    ‪5 min walk‬
  • Place, Cologne Cathedral
    ‪9 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬
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Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(61 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Cathedral view)

Comfort Room (Cathedral view)

Comfort Room (Cathedral view)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Dining room

Presidential Suite

  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Dorint Hotel am Heumarkt Köln

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Dorint Hotel am Heumarkt Köln offers 262 accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Dorint Hotel am Heumarkt Köln. During your stay, you're just a quick walk from Hohe Strasse. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Wallraf-Richartz Museum and 3 minutes by foot from Hay Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dorint Hotel am Heumarkt Köln offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Dorint Hotel am Heumarkt Köln. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Harry’s New-York Bar - Onsite bar.
LeBistrot99 - Onsite bistro. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 36 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harry’s New-York Bar
  • LeBistrot99

Things to do

  • Full-service spa
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2003
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Covered self parking fee: EUR 36 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 18.50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

am Heumarkt Köln
Dorint Hotel am Heumarkt Köln
Dorint am Heumarkt Hotel Köln
Dorint am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel Köln am Heumarkt
Heumarkt Hotel Köln
Heumarkt Köln Hotel
Hotel Köln Heumarkt
Köln Dorint Hotel am Heumarkt
Köln Hotel am Heumarkt
Dorint am Heumarkt Köln
Dorint Am Heumarkt Koln
Dorint Hotel am Heumarkt Köln Hotel
Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Hotel Cologne

Dorint Hotel am Heumarkt Köln Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 302 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities
Nice room , staff very Nice as well . Very good location
Stayed 1 night in Dec 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

4/10 Poor

Imogen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The location for transport links was good as it was right opposite the tram and next to the S-Bahn. However, our mattress was SO hard I really hurt my back and couldn’t sleep properly due to this and the noise of the constant trains outside our window throughout the night. There is a frosted glass between the bathroom and bedroom which meant you couldn’t turn the light on in the bathroom at night without the light showing brightly through in the bedroom disturbing the other person if you’re sharing. The lock system on the doors also didn’t feel too safe. Handy supermarket across the road!
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 5 nights in Dec 2025

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service
Perfect location, clean room, nice staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Lendra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great at the Dorint was fabulous. Wonderful, quiet room with all the amenities and spacious. Loved our stay there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, room was super clean and the location is perfect
Stayed 1 night in Dec 2025

8/10 Good

Poppy

Stayed 3 nights in Dec 2025

2/10 Terrible

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At check in , was told room I booked and paid for was not available but was offered a lesser room with breakfast as compensation . Also was asked to pay the full amount all over again (500 euro) . It took a while to sort out the fact the room had been paid for in full in advance . I was very disappointed as I expected to get what Expedia advertised and I paid for in full . If I had realised I was unlikely to get what I booked I wouldn’t have used Expedia and would have gone elsewhere
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for our three night stay in Cologne. Central location so easy walking distance to everything that Cologne has to offer. It was very quiet and the staff were polite and friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the fact that my room wasn’t ready on time, I enjoyed the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to shopping and transportation! Suite had nice bathroom, comfortable bed, desk, closet and nice view.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard of hotel, modern and in a great central location, one street from main shopping area and 5 min walk from the Cathedral & central train Stn.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Dorint am Heumarkt is an excellently located Hotel in the Heumarkt area of Cologne. The Hotel and rooms are spotlessly clean and the beds are very comfortable. A good bar, Bistro and Breakfast restaurant complete the line up. The only minor gripes we had were a lack of sockets in the bedroom and only being allowed two sachets of tea per day! Highly recommended for a visit to the Christmas Markets.
Stayed 4 nights in Dec 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was ok, big and spacious but it did have a mildew smell to it. There wasn't enough hangers for such a big closet
Stayed 1 night in Dec 2025

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025

8/10 Good

Julie Elizabeth

Liked: Cleanliness, property conditions & facilities
We were moved to a Komfort room and it was clean with a good sized bathroom and bedroom. Matresses are on the soft side but comfortable, pillows are too soft, felt like being suffocated as the pillow swallowed my head. Good location to get to all the markets and the river. transport connection right outside the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Helpful and friendly staff from check in onwards for the entire stay. All areas of the Hotel from the car park to the rooms were immaculate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Swooz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic hotel! Staff was beyond professional into actually kind service. Restaurant and bar were phenomenal. Our room wasn't cleaned while we were there and there was a restroom on the hall that never did have paper towels while we were there. Our shower head did not work and the sink drained slowly. Otherwise, spectacular!
Stayed 2 nights in Dec 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities
The room was huge, ample supplies and very clean.
Stayed 2 nights in Dec 2025

4/10 Poor

A

Disliked: Amenities
The room booked came with full spa access and a 20% discount in the hotel restaurant. Neither was provided nor spoken about when checking in. The maid service was provided every two days, unless requested daily. We had a 4-day stay and did not receive any maid service at all. The air-con vent opened up on our ceiling in our room, this was rectified within 24hours, but had to be open all night. The only good thing about this hotel was its location; it was very central to the city. I would not stay here again and would not recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Georgia

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Great breakfast and super upgraded room
Stayed 4 nights in Dec 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities
Staff were courteous, the waiter in the bistro was excellent
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was fine, my only complaint was the rooms are very hot and even opening a window doesn’t cool it down any. Also the cleaning regime could be better. Hotel is in good location. Didn’t use the restaurant or the bar
Stayed 2 nights in Nov 2025