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Pullman Cologne

4.5 star property

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Photo gallery for Pullman Cologne

Front of property – evening/night
Lobby
Bar (on property)
Deluxe Room, 1 King Bed
Deluxe Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Neumarkt
    ‪6 min walk‬
  • Place, Old Market
    ‪12 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(52 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Mondial am Dom Cologne - MGallery
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,009 reviews
The price is €123
includes taxes & fees
4 Jan - 5 Jan 2026
Hotel Mondial am Dom Cologne - MGallery

About this property

Pullman Cologne

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Pullman Cologne. During your stay, you're just a quick walk from Römerturm. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self parking available for a fee
  • Indulge with body treatments, facials, or massages at Spa Pullman
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Wallraf-Richartz Museum and Old Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pullman Cologne offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Pullman Cologne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Robert, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property nice hotel freindly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel with friendly and efficient staff. Breakfast was very good
Stayed 3 nights in Sep 2025

8/10 Good

SANGBOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weak wifi near room 524

Overall, it was very good except wifi signal near room 524 was so weak and not connecting most of time even after the front provided a premium one (connect3), so I had to use my cell phone data most of time to do my work. Hope they can improve it.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Good location. Comfortable room. Very good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Atila

Liked: Cleanliness, staff & service

Good location and sufficient quality

Location is great, Neumarkt is just a short walk away. Breiter Str has abundant cafe's, bakeries for a quick morning grab or chill in warm sunlight. Hotel is efficient and quiet. Only downsides were the bathroom which needs slight refurbishment and TV which doesn't have access to digital platforms of our choice.
Stayed 3 nights in Aug 2025

8/10 Good

Denitsa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a short trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel, i fredeligt og stille område. Meget gode værelser og dejlig morgenmad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

ELIAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Marlon

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and friendly customer service. Very convenient location. Amazing brunch selection. Highly recommended
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The boiler broke and there was no hot water and the staff did not communicate or try to
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Leila Margarida, Richmond

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado e atendimento cordial
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Points positifs : La chambre était propre et très confortable. La vue était extraordinaire. Les petites boissons offertes dans la chambre étaient très agréable. Le personnel était souriant et accueillant. L'hôtel est très bien placé. Points négatifs : les portes des chambres voisines claquent et réveillent tard le soir ou tôt le matin. Des travaux ont eu lieu pour rénover les salles de bains de certaines chambres durant notre séjour et nous n'en avons pas été informés en amont. Les bruits de perceuse et de marteaux étaient très forts et insupportables le matin. J'avais demandé une chambre au calme et j'en ai obtenu une au milieu des travaux. C'est vraiment dommage, cela a un peu gaché notre séjour. Nous aurions certainement reservé ailleurs si nous avions su cela en avance, et ce malgré le confort de la chambre.
Stayed 5 nights in Jul 2025

8/10 Good

Jean-Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will love to stay again

Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Stayed 1 night in Jul 2025

8/10 Good

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and the AC didn't power up a bit -- and we're in the midst of summer!
Stayed 1 night in Jul 2025

10/10 Excellent

marilyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here.
Stayed 2 nights in Jul 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Bar service and food good. Disappointing that the bar on the twelfth floor was closed for a month and more during peak holiday times. Room functional but not anything special.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ralf, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about the proporty was the very professional staff. From outside not very promising with only glass and steel: However, breakfast quality was four stars; great cake available; good quality of bed; first time I had minibar included in the price, composed of two beer bottles, apple juice organge juice and water. I wonder why I have not been to Pullman before already. I will come again, amazing experience. Thank you
Stayed 4 nights in Jul 2025