Sheraton Columbia Downtown Hotel

3.5 star property

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Photo gallery for Sheraton Columbia Downtown Hotel

Restaurant
Exterior
Reception
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1400 Main St, Columbia, SC, 29201-2806
  • Place, South Carolina State House
    ‪3 min walk‬
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪12 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪12 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Columbia Downtown Hotel

Along with 2 bars/lounges, this hotel has a 24-hour fitness center and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Sheraton Columbia Downtown Hotel offers 134 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Columbia Downtown Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Soda City Market. Enjoy features like free WiFi in public areas, plus 2 bars and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Columbia Museum of Art and 4 minutes by foot from South Carolina State House
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Sheraton Columbia Downtown Hotel also features a 24-hour fitness center, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Edwardian Columbia hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday full breakfast available 6:00 AM to 10:30 AM for a fee: USD 4 to 20 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Built in 1913
  • Comprehensive recycling policy
  • Designated smoking areas
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 20 for adults, and USD 4 to 12 for children
  • Valet parking fee: USD 33 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Columbia Downtown
Sheraton Columbia Downtown Hotel
Columbia Sheraton
Sheraton Columbia Downtown
Sheraton Columbia Downtown Hotel Hotel
Sheraton Columbia Downtown Hotel Columbia
Sheraton Columbia Downtown Hotel Hotel Columbia

Sheraton Columbia Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Carolina

Attentive staff, beautiful rooms, yummy food, great location. Valet was great as well. 10/10
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Room was spotless and the staff was helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Agostino

Stayed 2 nights in Nov 2025

10/10 Excellent

Betty Ann

Liked: Cleanliness, staff & service, amenities
Always a clean and good place to stay. Staff is pleasant and courteous.
Stayed 1 night in Dec 2025

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The staff was friendly, the beds comfortable and the room was clean. The rooms needed more light and the shower was awful. The water trickled out and was either hot or freezing. With that being said we’d still stay here again. The location is excellent!
Stayed 2 nights in Dec 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Dec 2025

2/10 Terrible

Romona, Port Wentworth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't get too stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the shower could’ve been a little cleaner, but in general, it was a great hotel and very convenient to a lot of places in the area
Stayed 1 night in Nov 2025

10/10 Excellent

Pier

Stayed 2 nights in Dec 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and hospitable staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyson

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Best nights sleep - on best pillows - in as long as I can remember. And all staff were super cool and kind, ESPECIALLY the woman at the front desk on my checkin.
Stayed 1 night in Nov 2025

6/10 Okay

Josnel

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was always well done.
Stayed 3 nights in Nov 2025

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible experience! I booked through Expedia and had reservation confirmed and when I got to the hotel Sheraton said they ran out of rooms.. they relocated me to hotel nearly 30min away!! No compassion, no offer to pay for my cab, they just said sorry and kicked me out.. it’s the most horrible thing I ever experienced in my life of travels. I had my other friends booked at same hotel as we all traveled for an event. It’s absolute disappointment. Neither Expedia or Sheraton made any attempt to reach me and notify me that they ran out of rooms, whatever that means!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be coming back to the Sheraton for sure great hotel amazing service and staff rooftop bar is really great as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Louis at the front desk is PHENOMENAL. He was extraordinarily helpful. It's.obvious that he really enjoys his job and that he actually enjoys taking care of guests. We also had a wonderful experience at the rooftop bar. The view is gorgeous!! Walking to the Township Auditorium was super easy. That was so much more convenient than trying to Uber. Overall an incredible stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Shameka

Stayed 1 night in Nov 2025

8/10 Good

Hans, Evans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of good dining options nearby. Parking is valet, but on weekends there’s a free public lot across the street. Room was a bit small, but it was clean and the bed was comfortable. Missed some things that I feel should be standard, like USB ports for charging devices.
Stayed 1 night in Nov 2025

4/10 Poor

Lisa, Hilton Head

Liked: Cleanliness
I specifically asked for a room with a tub at check in and was given one that didnt. Rather than meeting me at new room, I was told to come to lobby to get key. I was told there was breakfast in the vault in the morning, restaurant was closed. Room was outside of housekeeping area with banging and conversation late at night and early in the morning. Every floor outside of rooms was atomically hot - unsure if there was a heating issue, but wow. Room service was prompt and good, however there was no menu in the room or on the tv. The menu brought to me was so poorly photocopied I could only read the top 2/3 of the menu. A friend tried to send me a bottle of champagne friday night. The desk told her my room number (security??) so she could call the restaurant. Restaurant put her on old 30 mins the first call, 20 the second before she ultimately gave up. Not impressed with this hotel whatsoever.
Stayed 2 nights in Nov 2025

4/10 Poor

Terrell

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashlee

Stayed 1 night in Oct 2025