18 Oct 2023 by Customer Service
Marthy, wir schätzen Ihr Feedback. Es ist enttäuschend zu hören, dass Sie Probleme mit dem Service hatten und einige Probleme mit dem Badezimmer und der Klimaanlage Ihres Zimmers festgestellt haben. Jeder Gast verdient ein tadelloses Erlebnis und wir sind diesen Erwartungen eindeutig nicht gerecht geworden. Wir sind bestrebt, diese Probleme zu verbessern und sicherzustellen, dass sie angegangen werden. Wir hoffen, dass wir es bei Ihrem nächsten Besuch wieder gutmachen können.
10 Jun 2022 by Customer Service
Thanks for the fantastic rating, marko! It's outstanding we could exceed your expectations during your stay at Four Points Los Angeles International Airport. We're all looking forward to your next stay with us.
3 May 2022 by Customer Service
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns dieses Feedback zu hinterlassen, Meltem. Wir bedauern, dass Sie während Ihrer Zeit bei uns solche Schwierigkeiten hatten. Wir bemühen uns, unseren Gästen qualitativ hochwertigen Service und Komfort zu bieten, und es ist bedauerlich, dass Ihr Zimmer nicht nach den hohen Standards gereinigt wurde, die wir anstreben. Wir werden Ihr Feedback in Zukunft mit unserem Team besprechen. Wir hoffen, dass Sie uns erlauben, Sie bald wieder aufzunehmen, damit wir eine positivere Erfahrung mit Ihnen teilen können.
Four Points by Sheraton Los Angeles International Airport offers its guests an outdoor pool and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Four Points by Sheraton Los Angeles International Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Los Angeles hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Parking (limited spaces)
Four Points by Sheraton Los Angeles International Airport offers 561 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
This property's airport shuttle is available daily from 6 AM to 1:30 PM and 4 PM to midnight.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The property charges a mandatory Administration Fee related to the Los Angeles Hotel Worker Protection Ordinance. Please contact the property for more information.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
