Grand Hyatt San Francisco

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hyatt San Francisco

Cozy corridor leading to a seating area with tables and chairs.
Relax in a stylish living room with a panoramic city view, comfortable seating area, and flat-screen TV.
Experience the sleek, contemporary design of this high-rise hotel, situated in the heart of the city.
Enjoy a panoramic city view from the comfort of this stylish room featuring two beds and a spacious desk area.
Enjoy a panoramic view of the city and sea from this room's large window.

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
345 Stockton St, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Bay View

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Luxury Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(119 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(38 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Grand Hyatt San Francisco

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Hyatt San Francisco 's great location. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • 12 minutes by foot from Moscone Convention Center and a 2-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 25 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Grand Hyatt San Francisco . Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.08 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Stayed 7 nights in Jun 2025

10/10 Excellent

Joslyn, Mill Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great stay
Stayed 1 night in May 2025

10/10 Excellent

Marianna

Stayed 3 nights in Apr 2025

6/10 Okay

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, could possibly use some updating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhavana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Frances Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, convenient to walk to Chinatown, union square, Perry Bldg,
Stayed 3 nights in Apr 2025

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Amandeep

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Views!
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location. Only issue is the room was warm and we couldn't cool it down.
Stayed 2 nights in Apr 2025

4/10 Poor

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some serious remodel. It looks like a museum dedicated to the 90s worst design. Everything needs a face lift. The bathroom in particular. It is hard to explain how bad the design of the bathroom was. Not a single hook for towels, the sink was practically unusable due to its horrible design and minimal distance between the faucet and the basin, and you could actually saw somebody in the shower from the hallway even with the bathroom door closed (those hideous barn doors for bathrooms are a crime with am inch and a half gap between the slab and the wall). The service was decent, but nothing spectacular. I am loosing faith in Hyatt.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay. Beautiful Hotel.

We loved our stay at this hotel. It was a weekend family trip. The hotel was very accomodating with an early check in. The staff gave us pointers on new things to see and changes since our last trip 4 years ago. I would highly recommend staying here. It's a great hotel in a great part of town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Navneel

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Zola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Mar 2025

10/10 Excellent

Art, San Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Maxwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nestor

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly that worked here. My stay was short, but it was lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

Rosalind

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved my stay, here again, at Grand Hyatt. I received a room upgrade, with a gorgeous view of the Bay. If I had to complain about one thing. The air conditioning, for cooler air, seemed, rather warm, than, it should have been. I stil had a great time
Stayed 3 nights in Mar 2025